The beds and pillows are fantastic as is the staff. The hotel however is on a downhill slide. Broken items, missing items, stained floors, just a state of neglect. Half the time the phones don't work, the key card readers outside are coming out of the wall, doors with nailing…
We headed back home from New Mexico to Texas and decided to stop and sleep in Lubbock. We found a room last minute at Hawthorn for such a reasonable price and just wanted a shower and bed. ....Luckily, upon check in, our room had a king bed and was set up for a King and Queen.…
Sheets were stained yellow. Staff was rude. We traveled here prior to check in at college. Was sadly disappointed. Please do not choose to stay at this facility. Check your sheets if you do. Rate was reasonable not on the lower end so I thought we made a wise choice.
Beautiful rooms friendly staff! always a pleasure to stay here. convenient to shopping and dinning. great price great place. Always recommend to my friends and family. The only place I stay in Lubbock
Visit to Texas Tech University. The location of this hotel is very convenient to Texas Tech University and shopping center in the Lubbock area. Front Desk staff very friendly and courteous. Parking area was kept very clean and it’s disabled accessible.
"any besides groung floor"
"If your tired and ready for your room upon arrival i wouldnt stay here..."
"They accommodated us and gave a room on the top floor. Much quieter of course."
"The hotel is awesome!"
"Easy access from Marsha Sharp Expressway in Lubbock."