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Red Roof Inn & Conference Center Lubbock

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Red Roof Inn & Conference Center Lubbock
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268 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Bellevue, Washington
Reviewed 1 week ago

Meh. This hotel has its pros and cons but one thing that stands out is a lack of proper management. It has good facilities a swimming pool, spa but it hasn't got the basics all too right. The check in experience was smooth, friendly desk staff. The front foyer of the hotel is actually impressive. But that positive feeling disappears...

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Thank Nostalgiyeah
Reviewed 5 weeks ago

Bad hotel, not well kept, need extermination done (found live mouse running around). Food (breakfast) could have been fresher (biscuits were very hard and more than day-old). Construction was in progress (or was it?) with missing back door to the hotel, not very secure way of entering the building. Beds were lumpy, a/c was unmanageable (was either hot or cold,...

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Thank Richard B
Reviewed 13 December 2016

The hotel overall is a wonderful place to stay, decent sized rooms, and clean. The front desk was exceptionally friendly and attentive to my needs. The front desk manager Kim was especially kind and made sure my stay was comfortable and relaxing.

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Thank Micah B
Reviewed 11 December 2016 via mobile

Very excellent nice and clean rooms always. And friendly staff. I will be back to stay there again soon... Very nice inside and very nice view of the inside pool and hot tube. If u stop by and need a hotel Red Roof Inn the place to go...

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Thank Travis N
Lubbock, Texas
Reviewed 7 December 2016 via mobile

Was in town visiting family on Thanksgiving. First stay at hotel and was very impressed with the Beautiful pond in lobby .Over all hotel staff were very friendly And helpful . Really enjoyed our complementary breakfast, Alexandra attentive.And loved the Texas Shaped Waffles . Will definitely be staying here again on our next visit to lubbock .

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Helpful?
Thank Holly M
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Holly M thank you so much for the great compliments about our hotel and the staff. The pond and the trees are definitely a nice attraction in the lobby. Happy to hear you enjoyed the breakfast and fun Texas shaped waffles. Thank you for recognizing Alex. She is a huge asset to our team. We look forward to seeing you...

Reviewed 6 December 2016 via mobile

I had recently stayed here at the red roof inn it was so clean, quite, and wonderful customer service! especially Kimberly Smith she is so amazing and so sweet. She was so very helpful! Never felt so welcomed any where before!

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1Thank isabelg1993
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Isabelg1993 for your great comments. We are so happy to hear you enjoyed your stay. Thank you for recognizing Kim. She is a great asset to our team. We hope to see you again in the future.

Reviewed 6 December 2016 via mobile

I visited your hotel when I came to visit family. I am very impressed with the amazing updates to the place! Everything was extremely great! The customer service was awesome! Everyone was so nice and helpful! Kimberly Smith was extremely sweet and very willing to help in any way she could! I really enjoyed my experience! Thank You!

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1Thank CrysJohnson
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you so much CrysJohnson! We are happy to hear you are liking the new updates. We are still working on some improvements and excited to hear the feedback from our guests. Thank you for complimenting our great staff. We strive hard to make sure everyone who comes through the doors feels home. I am happy to hear you received...

United States
Reviewed 5 December 2016 via mobile

We travel to Lubbock once or twice a year and no matter how short or long our stay is Kimberly Smith always makes us feel welcome. We really enjoy the newly remodeled rooms. Can't wait until we can make it back to Lubbock :)

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1Thank Albert G
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Albert G thank you so much for being a loyal Red Roof guest! We are happy to hear you like our updates. We are working hard to give the best experience possible when staying with us. Thank you for recognizing our staff member Kim. She is a great asset to our team! We hope to see you soon!

Reviewed 5 December 2016 via mobile

So I came down to see some family over the weekend and this was one of the only Hotels available for the price I wanted to pay. When I arrived the front desk person greeted me in a friendly way and got all of my info and my room key to me in a really short amount of time. The...

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Thank redraider_21
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Redraider_21 thank you so much for your wonderful comments about our hotel! I am so glad that despite past reviews you gave us a chance! Thank you!!! We hope to see you the next time you are in town!

Reviewed 19 November 2016 via mobile

will stay here again if in town on business. they have friendly staff as well as clean and comfortable rooms!free breakfast daily and even a hot tub and indoor pool..the bar is inside the hotel as well. Special thank you to Brittni who was both friendly and professional to me.

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Thank Eric H
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Eric H thank you so much for recognizing our strengths. It's always nice to hear we are doing a good job. Thank you for recognizing Brittni. She is a definite asset to our team. We look forward to seeing you next time.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 

Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404
Region: United States > Texas > Lubbock
Price Range: $70 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Conference Center Lubbock 2.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Red Roof Hotel Lubbock
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Questions & Answers

Questions? Get answers from Red Roof Inn & Conference Center Lubbock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here make sure you have CASH for the incidental (damage) deposit”
 of 5 bubbles billv792, 5 Nov 2016 | Read review
“Not sure if there are any.”
 of 5 bubbles AmyC991, 14 Sep 2016 | Read review
“The interior rooms face the indoor pool, if you are a light sleeper the rooms facing out are VERY quiet.”
 of 5 bubbles troyn214, 7 Jun 2016 | Read review
“Rooms opposite the interior courtyard don't have a wi-fi signal.”
 of 5 bubbles timc159, 30 May 2016 | Read review
“Great staff and service. Pet friendly and great rates. Also great sports bar!!”
 of 5 bubbles bcaudle2016, 21 May 2016 | Read review
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