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Red Roof Inn & Conference Center Lubbock

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Red Roof Inn & Conference Center Lubbock
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264 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Lubbock, Texas
Reviewed yesterday NEWvia mobile

Was in town visiting family on Thanksgiving. First stay at hotel and was very impressed with the Beautiful pond in lobby .Over all hotel staff were very friendly And helpful . Really enjoyed our complementary breakfast, Alexandra attentive.And loved the Texas Shaped Waffles . Will definitely be staying here again on our next visit to lubbock .

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Helpful?
Thank Holly M
Reviewed 2 days ago NEWvia mobile

I had recently stayed here at the red roof inn it was so clean, quite, and wonderful customer service! especially Kimberly Smith she is so amazing and so sweet. She was so very helpful! Never felt so welcomed any where before!

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Helpful?
1Thank isabelg1993
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Isabelg1993 for your great comments. We are so happy to hear you enjoyed your stay. Thank you for recognizing Kim. She is a great asset to our team. We hope to see you again in the future.

Reviewed 2 days ago NEWvia mobile

I visited your hotel when I came to visit family. I am very impressed with the amazing updates to the place! Everything was extremely great! The customer service was awesome! Everyone was so nice and helpful! Kimberly Smith was extremely sweet and very willing to help in any way she could! I really enjoyed my experience! Thank You!

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Helpful?
1Thank CrysJohnson
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you so much CrysJohnson! We are happy to hear you are liking the new updates. We are still working on some improvements and excited to hear the feedback from our guests. Thank you for complimenting our great staff. We strive hard to make sure everyone who comes through the doors feels home. I am happy to hear you received...

United States
Reviewed 2 days ago NEWvia mobile

We travel to Lubbock once or twice a year and no matter how short or long our stay is Kimberly Smith always makes us feel welcome. We really enjoy the newly remodeled rooms. Can't wait until we can make it back to Lubbock :)

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Helpful?
1Thank Albert G
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Albert G thank you so much for being a loyal Red Roof guest! We are happy to hear you like our updates. We are working hard to give the best experience possible when staying with us. Thank you for recognizing our staff member Kim. She is a great asset to our team! We hope to see you soon!

Reviewed 2 days ago NEWvia mobile

So I came down to see some family over the weekend and this was one of the only Hotels available for the price I wanted to pay. When I arrived the front desk person greeted me in a friendly way and got all of my info and my room key to me in a really short amount of time. The...

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Helpful?
Thank redraider_21
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Redraider_21 thank you so much for your wonderful comments about our hotel! I am so glad that despite past reviews you gave us a chance! Thank you!!! We hope to see you the next time you are in town!

Reviewed 2 weeks ago via mobile

will stay here again if in town on business. they have friendly staff as well as clean and comfortable rooms!free breakfast daily and even a hot tub and indoor pool..the bar is inside the hotel as well. Special thank you to Brittni who was both friendly and professional to me.

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Helpful?
Thank Eric H
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Eric H thank you so much for recognizing our strengths. It's always nice to hear we are doing a good job. Thank you for recognizing Brittni. She is a definite asset to our team. We look forward to seeing you next time.

Austin, Texas
Reviewed 3 weeks ago

Convenient location off the highway / quiet enough for good sleep. Very decent room. Nice / friendly / Helpful staff. An above-average ( in my opinion) Excellent free breakfast. Very good value for the price !

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Helpful?
Thank Douglas W
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Douglas W for sharing such great compliments with us and others. We strive for excellence and it's nice to hear such good things about not only our hotel, but also the staff. We hope to see you next time you are in town.

Fort Worth, Texas
Reviewed 4 weeks ago

Stayed here on a game weekend when prices were ridiculous in town. We did not want to pay $350 a night so chose this hotel as a last choice. I would not recommend this hotel. It was grimy, not well cleaned and not well kept. It needs a deep clean, refurbishment and new linen! I dont mind a basic hotel...

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Helpful?
Thank Lake1982
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Annacatchpole I am so sorry to hear that your experience did not meet your expectations. Thank you for sharing your experience with us and others. I can assure you we have tackled each task at hand. I hope that you will reconsider and join us again in the future.

Carlsbad, New Mexico
Reviewed 4 weeks ago

This property requires a CASH deposit for incidentals rather than reserving a deposit on the credit card. The room was pre-paid with a CC. It appears they do not know how to reserve a deposit for incidentals (damage) on a CC. At check out they waste your time by making you stand at the desk while they go check the...

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Helpful?
Thank Bill V
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Bill V for sharing your experience with us. I am sorry for any inconveniences you encountered during your visit. I hope that you will join us again in the future.

Reviewed 5 weeks ago via mobile

I had the pleasure of having Celia make up our room today. She was so friendly and accommodating I had to lave a note of appreciation. Red roof hires quality people!!! Also enjoy the smoking available rooms and the friendly front desk.

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Helpful?
Thank Alexys F
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Alexys F for your kind words. We are pleased to hear you received exceptional customer service from Celia and the rest of our staff! We look forward to seeing you next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 

Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404-5702
Region: United States > Texas > Lubbock
Price Range: $71 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Conference Center Lubbock 2.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Red Roof Hotel Lubbock
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Questions & Answers

Questions? Get answers from Red Roof Inn & Conference Center Lubbock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here make sure you have CASH for the incidental (damage) deposit”
 of 5 bubbles billv792, 5 Nov 2016 | Read review
“Not sure if there are any.”
 of 5 bubbles AmyC991, 14 Sep 2016 | Read review
“The interior rooms face the indoor pool, if you are a light sleeper the rooms facing out are VERY quiet.”
 of 5 bubbles troyn214, 7 Jun 2016 | Read review
“Rooms opposite the interior courtyard don't have a wi-fi signal.”
 of 5 bubbles timc159, 30 May 2016 | Read review
“Great staff and service. Pet friendly and great rates. Also great sports bar!!”
 of 5 bubbles bcaudle2016, 21 May 2016 | Read review
5 of 5
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