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Homewood Suites by Hilton Lubbock

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#11 of 64 Hotels in Lubbock
Certificate of Excellence
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Homewood Suites by Hilton Lubbock
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442 Reviews from our TripAdvisor Community

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Showing 442: English reviews
League
Reviewed 4 days ago NEW

In our original room, the AC was not working. We gave it time to try to cool and left the room. Came back and it was still not cool. Called the desk and they came up to help, which lead to us moving rooms. It was a huge pain and we were moved to a double queen as opposed to...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank leannepetters
Independence, Missouri
Reviewed 6 days ago NEW

Lubbock is a frequent business destination of mine, and I have typically stayed on the Northeast end of town, but decided to look out West where a lot of new development is taking place. There are a number of new hotels in this area, but I am familiar with Homewood Suites quality, so booked the trip, and was not disappointed....

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Thank Joe R
Richardson
Reviewed 1 week ago NEW

Only stayed here one night when I needed to be at a school orientation early in the morning. Staff was super friendly. Complimentary breakfast was the best I've had in a hotel. No complaints whatsoever.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jessika S
ft lauderdale, United States
Reviewed 1 week ago

The hotel is beautiful the suites are brand new with all the comforts of home. I had the Queen Suite was in Lubbock for 4 weeks. The Hotel is close to everything lots of restaurant selections and Target, World Market, Ross and Main Event just next door just drive thru the parking lot very convenient. The hotel is very clean...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 536leannep
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your review! We want all of our guest to feel at home and look forward to seeing you on your next trip to Lubbock.

Reviewed 2 weeks ago

Ourroom door was opened from the outside between 11 pm and 2:28 am on 12/24/16 to 12/25/16. Even the DEAD BOLT was unlocked and the door was left open. I have been in contact with Hilton World Wide who tells me they have been in contact with mgr Lacey Stanley. Hilton World Wide sent me an email saying mgr Lacey...

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Helpful?
Thank Cresbi W
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I apologize that your stay with us was less than exceptional. I assure you that we take the safety and security of our guests very seriously and a full investigation has been completed. While we are not sure how your door opened in the middle of the night with the interior dead bolt locked, we always want to make sure...

Abilene, United States
Reviewed 2 weeks ago

The atmosphere is nice and homelike except when you find out that a lot of amenities and meals are sub par due to the current management choosing to cut costs instead of meet customer wants. For example, hot tub wasn't operating because no one wanted to buy the replacement parts that it needed, and several meals had the same food...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank corrinass
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I apologize that you didn't have an exceptional stay with us. We always want you to have an amazing stay at our hotel. Thank you for your review, your feedback helps us improve so your next stay will be amazing! Thank you for staying with us!

Reviewed 2 weeks ago via mobile

Good size double bed suite with sofa bed in separate room. Very quiet in our room. Decent breakfast and very friendly staff. Kids enjoyed the space in our rooms. Easy access from the loop. Would recommend.

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Helpful?
Thank Jeremy H
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am happy to hear you enjoyed your stay with us, Thank you! Please come back to see us again soon!

San Antonio, Texas
Reviewed 3 weeks ago

Started using Homewood Suites back in June 2016 on our vacation. Have enjoyed everytime we stayed. This was our 4th visit. Great service and kids lreally like it. Definitely would recommend Homewood Suites.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank J4321PHsteved
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for the review! We are so happy that you keep coming back to stay with us! Having a place your kids feel comfortable is important and we glad your whole family enjoys staying with us. We can't wait to see you on your next trip to Lubbock!

Austin, United States
Reviewed 3 weeks ago

We stay here for Christmas every year. Great experience every time we stay at this location. The staff is super friendly and the rooms are huge. I like the rooms because they are separated allowing me to get up early and work while the rest of the family sleeps in. I highly recommend this Hotel to anyone.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Mark G
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

I am so glad to hear you have enjoyed your stay every Christmas! We are glad you felt at home and look forward to seeing you next Christmas!

Houston, Texas
Reviewed 3 weeks ago

Great place to stay; clean, roomy. The staff is very helpful and courteous. And, the price is remarkably reasonable for Lubbock, especially during a 'peak' period. Just as nice as the more pricey sister hotel up the road. Would stay here again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank RHJDelgado
LaceyStanley, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for your review! I am so glad you enjoyed your stay and we look forward to seeing you again soon!

43 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 

Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: $185 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Lubbock
Homewood Suites Lubbock
Lubbock Hilton
Lubbock Homewood Suites
Hotel Style:
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Lubbock staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Lubbock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the free, hot, breakfast in the morning!”
 of 5 bubbles X3898ZBjoer, 15 Jan 2017 | Read review
“The only hotel in LBK that has smoking rooms available.”
 of 5 bubbles 920julesk, 23 Dec 2016 | Read review
“Hilton Honors members get free wifi!”
 of 5 bubbles vaughnak, 22 Jun 2016 | Read review
“I have stayed here twice and both times my room was perfect!”
 of 5 bubbles TravellinTex1, 24 Apr 2016 | Read review
“I recommend the two room suite if you are traveling with family. We had our own rooms & the kitchen is an asset when you are with kids.”
 of 5 bubbles tracyc367, 9 Apr 2016 | Read review
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