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Homewood Suites by Hilton Lubbock

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#12 of 64 Hotels in Lubbock
Certificate of Excellence
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Homewood Suites by Hilton Lubbock
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451 Reviews from our TripAdvisor Community

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Showing 451: English reviews
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Texas Gulf Coast, Texas
Reviewed yesterday NEW

We are seasoned "road warriors" and commonly spend over 275 hotel nights per year, since 2013. The Homewood Suites Lubbock is simply one thing....THE BEST HOTEL we have stayed in....PERIOD. The staff, the cleanliness, the INCREDIBLE food, the accommodations, the hospitality, the amenities, the value for the price....THE BEST! Kenna N, Isha, AJ, Jeramy, Stephanie, and Ashley on the desk...

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Helpful?
Thank jeffhM932XN
Independence, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

Lubbock is a frequent business destination of mine, and I have typically stayed on the Northeast end of town, but decided to look out West where a lot of new development is taking place. There are a number of new hotels in this area, but I am familiar with Homewood Suites quality, so booked the trip, and was not disappointed....

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1Thank Joe R
About Hotel's Favourite Review
AshleyCash, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Dear Joe, Thank you so much for taking the time to leave such excellent feedback on your recent stay with us. It is always a pleasure to know that we have exceeded your expectations on such a high level. I will make sure to share your feedback with our team, especially Chef Joey and Jeramy! We wish you safe travels...

Kerrville, Texas
Reviewed 5 days ago NEWvia mobile

... if you are headed for Albuquerque fro points to the south. Costco is only one exit north for a cheap fill-up. Everything at this hotel was as-expected, and a Homewood Suites breakfast beats "Eggs McHampton" EVERY time!

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Helpful?
Thank David G
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. David G, Thank you for taking the time to leave us with such a wonderful survey. It pleases to know that our hotel was a ideally located for you! I am glad you enjoyed your stay with us here and we cannot wait to welcome you back in the not so distant future.

Flagstaff
Reviewed 1 week ago

I stayed here for 2 weeks and the staff was amazing. They always greeted me and asked how my day was going. The cooks provided excellent breakfast and excellent food for social gathering. I saved tons of money by not having to go out and eat. I highly recommend this Homewood

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Teodoro T
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to write such a candid review! I am pleased that our staff was able to provide you with such amazing hospitality that you left us with a 5 Star Review! We hope you felt at home and we cannot wait to welcome you back!

Austin, Texas
Reviewed 2 weeks ago

The hotel was welcoming, easy to find, and everything from the lobby to the room was sparkling clean! I knew we were arriving late and the usual delicious cookies would be all gone. When Stephanie called me to confirm my reservation, I jokingly asked if she would save me a cookie. The cookies were all gone but I was so...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank speaches
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

speaches, Thank you so much for taking the time to write us such a wonderful review. We appreciate your kind words towards Stephanie. We will make sure she is recognized for all of her hard work! She definitely went above and beyond by showing you such warm hospitality. We certainly do hope you will come back and stay with us...

Lubbock, United States
Reviewed 4 weeks ago

My stay in Lubbock was for business but my suite made me feel right at home. Breakfast as always gave plenty of options and the "evening social" was super convenient. I was able to come back after work and not have to wonder where I would have to go to find a meal, dinner and drinks were ready and waiting.

Review collected in partnership with Homewood Suites by Hilton
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1Thank 16aleshas
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

16aleshas, I would like to thank you for taking the time to write us such a candid review! It pleases me to know that our hotel felt like a home away from home. We cannot wait to welcome you back!

Abilene, United States
Reviewed 21 February 2017

Nice hotel but the reservation desk personnel was completely lost at both check in and check out. Was charged 3 times for the same room incorrectly and at this point the situation is still not resolved although the hotel has admitted fault. They keep telling me they are busy and when they have time they will fix the credit card...

Review collected in partnership with Homewood Suites by Hilton
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1Thank P1487LFjenniferf
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Ms. Farrar, Thank you for taking the time to write us a candid review. We take these reviews very seriously so that we can provide a better guest experience in the future. I would like to sincerely apologize for the inconvenience during your stay. I ensure that our staff has been properly trained over the dilemma. We hope you will...

Amarillo, Texas
Reviewed 1 February 2017

The check in was smooth and they were very friendly. The gentleman that worked the breakfast area was funny and extremely charismatic! Had a hard time connecting to the Internet but overall was a wonderful stay

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Rebecca B
AshleyCash, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Dear Rebecca, Thank you so much for taking the time to leave us your feedback. It is always a pleasure to know that our team was able to leave a memorable impression on you during your stay. I will pass on your gratitude. We will have our IT check our internet to ensure there is not an issue as to...

Corinth, Texas
Reviewed 31 January 2017

My husband and I stay at this hotel every January for a business trip. Great price, clean and comfortable rooms, and exceptional customer service. They provide the best breakfast and dinner...so convenient. The chefs and front desk staff are sincere and friendly. Great place for a no hassle stay.

Review collected in partnership with Homewood Suites by Hilton
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1Thank 350candicem
AshleyCash, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Dear Candice, Thank you so much for taking the time to leave us your feedback. We truly appreciate your loyalty! We will share your feedback with our team. We cannot wait to welcome you back next year! Thank You Ashley Cash

San Antonio, United States
Reviewed 30 January 2017

My first experience was not pleasant. While the hotel did not appear to be full, I was given a second floor room facing the expressway. My profile requests a quiet room. On a positive note, the staff was friendly.

Review collected in partnership with Homewood Suites by Hilton
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Thank lawrencec52
AshleyCash, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Dear Lawrence, I am terribly sorry that we were able to meet your basic expectations when you recently stayed with us. I assure you we will review with our team better ways to accommodate such valued guests such as your self in the future. We hope to see you again in the future and wish you safe travels. Thank You...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, attend the evening social available Monday through Thursday for a light fare, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 

Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 W Loop 289, Lubbock, TX 79424-1142
Region: United States > Texas > Lubbock
Price Range: $153 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com and Priceline so you can book your Homewood Suites by Hilton Lubbock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Lubbock
Homewood Suites Lubbock
Lubbock Hilton
Lubbock Homewood Suites
Hotel Style:
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Lubbock staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad room in the house. They will put you near elevator if you ask.”
 of 5 bubbles jeffhM932XN, 29 Mar 2017 | Read review
“Take advantage of the free, hot, breakfast in the morning!”
 of 5 bubbles X3898ZBjoer, 15 Jan 2017 | Read review
“The only hotel in LBK that has smoking rooms available.”
 of 5 bubbles 920julesk, 23 Dec 2016 | Read review
“Hilton Honors members get free wifi!”
 of 5 bubbles vaughnak, 22 Jun 2016 | Read review
“I have stayed here twice and both times my room was perfect!”
 of 5 bubbles TravellinTex1, 24 Apr 2016 | Read review
5 of 5