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La Quinta Inn & Suites Lubbock West Medical Center

410 reviews
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Traveller (25)
Room & Suite (16)
Dining (5)
Overview
  • Excellent32%
  • Very good23%
  • Average20%
  • Poor14%
  • Terrible11%
Travellers talk about
“bagels”(10 reviews)
“an update”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites Lubbock West Medical Center
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (410)Write a Review
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1 - 5 of 410 reviews
Reviewed 5 days ago

Hotel was under MAJOR renovation. Wish I knew this at time of booking. I would have selected somewhere else to stay. Only one restaurant in the area. Hotel will probably be nice once the renovations are completedMore

Review collected in partnership with La Quinta
Thank 446reids
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 4 days ago

Dear Valued Guest, Thank you for taking the time to share your review. We apologize that you were not informed of our renovations prior to arriving to the hotel and for any inconvenience that may have been caused you. We hope you’ll stay with us...More

Hotel's Favourite
Reviewed 9 January 2018

This has always been a pleasant but older hotel. Never had a significant issue. Now, with the remodel the rooms are very nice and modern the previously tight bathrooms are opened up. Highly recommend the place. Just know they are still remodeling so a few...More

Review collected in partnership with La Quinta
Thank Van L
Response from General M, General Manager at La Quinta Inn & Suites Lubbock West Medical CenterResponded 10 January 2018

Thank you so much for your 5 star review! I can't wait for you to see the hotel after the renovation is complete!

Reviewed 1 week ago via mobile

I don't know where to start. First, the room was very dated, bathroom sink had no hot water and didn't drain very well. The toilet had a leak in the tank so it refill constantly all night. Kept us up all night. Their beds may...More

Thank Paul L
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 1 week ago

Paul, We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest experience. It is only through your feedback that improvements are considered and made. Our hope is...More

Reviewed 3 weeks ago

If you are an early riser, do not count on breakfast being hot at 6:00 am. Lots of construction outside. Looks like they started construction but it's just not finished. Business center never has paper in the printer when I need it.

Review collected in partnership with La Quinta
Thank nov1miller
Response from LQ Customer Car... T, other at La Quinta Inn & Suites Lubbock West Medical CenterResponded 3 weeks ago

Dear Valued Guest, We truly regret that our accommodations did not fully meet your expectations. Surely this was quite an inconvenience for you. We hope that you will consider giving us another opportunity in the near future. Sincerely, Danielle LQ Customer Care

Reviewed 4 weeks ago

I try to stay at this location every time in Lubbock. Once remodeling is finished this place will be awesome; it already is. The rooms are large and clean and they will soon be serving a hot fresh breakfast. The staff is always friendly and...More

Review collected in partnership with La Quinta
Thank jlyoncarrollton
Response from LQ Customer Car... T, other at La Quinta Inn & Suites Lubbock West Medical CenterResponded 4 weeks ago

Dear Valued Guest, Thanks for brightening our day! We appreciate the positive feedback and will share your review with our staff. Sincerely, Danielle LQ Customer Care

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (16)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
Becki D
2 January 2017|
AnswerShow all 2 answers
Response from General M | Property representative |
We are located in the center of Lubbock, So you will have many options to choose from. Feel free co contact me directly at lq0922gm@lqreviews and tell me what type of food you like and I will send you my personal preferences... More
0
Votes
Becki D
2 January 2017|
Answer
Response from Becki D |
Restaurants close by
0
Votes
rollertree
29 July 2016|
Answer
Response from General M | Property representative |
Our king rooms with sofa have a double size mattress in the sleeper sofa.
0
Votes
Room Tips
"Spacious suite! Comfortable arrangement and furnishings."
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"Second floor room that does not connect to another room. I could hear the people who shared a common wall."
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"We were on the sixth floor, odd number, which was probably quieter, and it was cool to look out over Lubbock..."
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"In my opinion, the King Suite is definitely worth the money, but book early because there are only six King..."
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