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BEST WESTERN PLUS Lubbock Windsor Inn & Suites

Overview
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5410 Interstate 27, Lubbock, TX 79404-4500 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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About
Description
NEWLY RENOVATED BEST WESTERN PLUS & UNDER NEW MANAGEMENT IN 2017 At the Best Western Plus Lubbock Windsor Inn, we're proud to be the finest property off Interstate 27 in Lubbock, Texas. Our hotel premises More are 100% NON SMOKING. We're moments away from the Lubbock Preston Smith International Airport arrivals terminal and 10 minutes from Texas Tech University, our property offers all the amenities you expect and deserve from a fine upper midscale hotel. We are pleased to provide you with a superior Lubbock hotel experience. Allow us to anticipate your every need here. By day, let your senses come alive and experience our stunning West Texas sunrise. By night, come home to experience the beautiful West Texas sunset. Whether your trip to Lubbock is a once-in-a-lifetime adventure, business trip, or a much needed escape from home, make us your first and only choice for lodging. Our warm, relaxed ambiance is the perfect end to a West Texas day. With a variety of dining and entertainment choices close-by the area, we 're sure to please leisure guests of all ages and our extended stay business guests. Our scent air system keeping our lobby smelling great, our 24 hour guest fitness center, 24 hour available guest laundry facility and 24 hour business center with free printing access for our guests will make us your favorite place to unwind. Our guests love our fresh complimentary oven baked cookies in the evening. Our beautifully suite rooms were designed with your complete comfort in mind. All guest rooms have interior corridor room entrances and include a full complimentary hot breakfast every morning and free wireless internet access. Rooms are equipped with new air conditioner units, hair dryer, iron/ironing board, newly purchased fridge & microwaves, alarm clocks, phones. We offer FREE limited truck parking in addition to our free guest parking monitored at all hours of the day via cctv. At our Lubbock hotel, you can experience a clean, safe, comfortable room. We are the only Best Western Plus hotel in Lubbock featuring a Hot Tub inside our delightful heated pool area open all months of the year. Come try us out and take a dip in our pool. We promise our guests a remarkable, memorable experience and the Best Western promise, which is to treat you and every guest like family. We have a limited number of rollaway beds and pet-friendly rooms available. A pet-friendly room reservation is required. The non-refundable pet friendly rate is $25.00 per pet, per day. A refundable pet cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning. We are located immediately to your right as you exit Interstate 27 South Exit 1B or take the 50th street exit and turn around on Interstate 27 Northbound. We are at the junction of Loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, United spirit arena, Medical district, several golf courses and downtown. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
64
Price range
US$77 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Lubbock Windsor Hotel Lubbock
,
Lubbock Best Western
Location
United States > Texas > Lubbock
Nearby
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Reviews & more
845Reviews
73Photos
2Q+A
99Room tips
Traveller rating
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not bad, breakfast needs help like real eggs not powdered and the potatoes needed cooking and they weren't pleasant, hope to see a huge improvement on real breakfast asap. bed needed to be more cozzy and comfortable
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Review collected in partnership with Best Western
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Responded 6 Nov 2018
Pioneer06950404587, Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast service, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.
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Great find with good price. Friendly and efficient staff. Very close to restaurants and shopping. Easy parking as we have an oversized vehicle and towing. Clean spacious rooms. Good full breakfast with many choices.
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Review collected in partnership with Best Western
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Responded 20 Oct 2018
kksmcrowd4, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope you're looking forward to your next stay as much as we are!
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I usually stay at Best Western because it is clean, reasonably priced, and comfortable. The locations are easily accessible, and I like the BW Reward system. I like the breakfast convenience but wish serving time would be extended to 10:30 A.M.
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Review collected in partnership with Best Western
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Responded 4 Oct 2018
annasummerlin, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are happy to have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services, so we are aware of the areas we can improve. We hope to impress you during another visit with every level of service, thank you for sharing.
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My check in was super fast; I was able to check in very early which was a blessing, the front desk employee was very sweet and genuine, helped me make some coffee and was genuinley interested in me as a guest to be able to enjoy all the accomadations the hotel had to offer;
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Review collected in partnership with Best Western
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Responded 4 Oct 2018
misscurlqt21, Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly service, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.
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There was a large children's birthday party that occupied the entire reception area, breakfast seating,and pool area. This continued for hours. The after party included children running up and down the halls screaming. Some screaming and crying. Not what I signed up;. I just
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Review collected in partnership with Best Western
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Responded 17 Sep 2018
FrequentFlier258284 Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
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Photo provided by managementBEST WESTERN PLUS Lubbock Windsor Inn & Suites
King Room
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Guest Bath
Photo provided by managementBEST WESTERN PLUS Lubbock Windsor Inn & Suites
2 Queen Suite
Photo provided by managementBEST WESTERN PLUS Lubbock Windsor Inn & Suites
King Suite
Photo provided by managementBEST WESTERN PLUS Lubbock Windsor Inn & Suites
2 Queen Room
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What is included in the breakfast please? What kind or brand of coffee is served in the rooms please?
Not sure of the brand but as others here have posted, it isn't very good. We usually take our machine and make our own coffee. If you like good, reasonably strong coffee, this hotel does not have it. The rest of breakfast is BW usual: cooked but not visually appetizing sausage, what appears to be reconstituted scrambled eggs, potatoes, sometimes gravy and biscuits, fruit, yogurt and several juices. It isn't a breakfast connoisseur's idea of great but it isn't horrible.
0 votes
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Hello! How far is this hotel from Texas Tech U by car? Thanks!
About a ten minutes drive or so. Not a bad location from the University.
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"Find another hotel."
"Rooms in the back are quiet and there's plenty of parking."
"The stock photos are deceiving"
"Rooms on the back side will be quieter."
"Avoid this place."
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