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Arbor Inn and Suites

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#19 of 63 Hotels in Lubbock
Certificate of Excellence
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215 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Austin, Texas, United States
Reviewed 28 October 2016 via mobile

Best bang for your buck! This is our second time to stay at the Arbor Inn. The rooms are spacious and clean. The front desk staff and housekeeping are friendly and helpful. The pool area lower than the rest of the hotel so you can escape the brutal wind. We travel with our dog and it is easy and pleasant...

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Helpful?
Thank Krista B
Reviewed 16 October 2016 via mobile

This is best hotel I've stayed at in Lubbock. It's clean, quiet, and the beds are super comfortable. The fact that pets are allowed for free is very nice as well. We spent one night there while attending a Tech game and were able to take our Bassett Hound and relax. I even booked last minute and the price wasn't...

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Thank Kim G
Reviewed 8 October 2016

We have stayed at this hotel before and appreciate that it is pet friendly. The pool area and lobby look nice. However, It is time for carpets to be replaced or cleaned. Someone spilled styrofoam pieces all over the back entrance to the hotel when we arrived and remained there until we left the next morning. I was surprised that...

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Thank verag751
Deer Park, Texas
Reviewed 4 October 2016 via mobile

Great Hotel, Very Friendly Staff. Nice outdoor pool and hot tub to relax in. Rooms are very spacious and comfortable beds, to make a good nights sleep. Breakfast was perfect to start the day off. Would highly recommend staying here.

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Thank Frankster316
Reviewed 6 September 2016 via mobile

I came to Lubbock for a business trip and stayed one night in the hotel. I have only good things to say about my stay. The staff at the front desk was very friendly and from what I understand it was a crazy weekend with school starting. The two girls worked extra hours and still were very helpful and friendly....

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Thank rwm9874
Reviewed 30 August 2016

I have stayed in this hotel before & thought it was pretty good. Until my recent experience. I booked my stay online like I had done in the past. But this time for whatever reason an error ocurred during that booking which I didnt realize until I saw a few days later that I had been charged a "no show"...

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2Thank Beth L
Sofia, Bulgaria
Reviewed 27 August 2016

My first visit here was at least 6 years ago. Nothing has changed but the environment doesn't look worn out - evidence for a good management. The suites are spacious and well equipped. Good noise isolation to the outside if the windows are kept closed.

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1Thank ToThePoint2015
Chattanooga, United States
Reviewed 22 August 2016 via mobile

Good size hotel, clean & friendly. A little dated looking but still clean. Large size room. Didn't really need the additional suite area. Only complaint was the alarm went off in the vacant room next door around 5:50 am & I finally called the front desk around 6:10 am. The alarm went quiet shortly thereafter. Not sure if the person...

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Helpful?
Thank Darlene S
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Darlene, Happy you chose us to stay the evening. Sorry to hear about the alarm waking you up. We will certainly look at getting that corrected. Thanks, Rob

Reviewed 16 August 2016 via mobile

Nice pool...only complaint is that there was only one table with an umbrella for shade. Every family at the pool was eyeballing that table and waiting like vultures for the table to open up so someone could grab it. More tables with umbrellas would be fabulous!

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Thank Krisha D
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Krisha, Happy we could be part of your daughters birthday party. We will be adding an umbrella next summer; after the spring winds. Thanks, Rob

Austin, Texas
Reviewed 15 August 2016 via mobile

Our second time here; good overnight stop while travelling through Texas. Very large rooms -- the suites weren't price wise much more, but for our overnight we had more than enough room. It is very clean and the breakfast included which is ok but the staff work hard and keep it clean. Call hotel direct for best rates when booking...

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Helpful?
Thank Travel4pet
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Meze2012, Thank you for your comments. Big, clean rooms. Enough said. Rob

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424-1163
Region: United States > Texas > Lubbock
Price Range: $173 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Inn and Suites staff and other travellers.
4 questions
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Questions? Get answers from Arbor Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid pet rooms. Don't walk on carpet without shoes.”
 of 5 bubbles verag751, 7 Oct 2016 | Read review
“3rd floor - wonderful sunrises but be prepared for noise from the highway if windows are open. 2nd floor (East) - a view to trees and pool.”
 of 5 bubbles ToThePoint2015, 26 Aug 2016 | Read review
“handicap rooms if available are larger and cozier”
 of 5 bubbles goodexperieince, 22 May 2016 | Read review
“The suites have a full kitchen, others have a mini fridge and microwave. The bunkbed suite is kind of oddly outfitted, but convenient.”
 of 5 bubbles royces640, 18 May 2016 | Read review
“Ask for a room with a strong internet signal.”
 of 5 bubbles BallBounces, 25 Dec 2015 | Read review
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