We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Baymont Inn & Suites Lubbock West

Booking.comUS$98*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$104*
US$98*
Great Deal
US$104*
US$104*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Baymont Inn & Suites Lubbock West
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

415 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 415: English reviews
Start your review of Baymont Inn & Suites Lubbock West
 Click to rate
Dallas, TX
Reviewed yesterday NEW

Clean, close to loop and restaurants. Spacious rooms. Our room had two queen beds, but also a separate living area and a "full" kitchen. The free breakfast had all the basics, plus a waffle maker. While the hotel does have free wi-fi our room, third floor corner, did not seem to reach it.

 Report
Helpful?
Thank Hollie R
Portales, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017 via mobile

Just got checked in and I already love this place. Close to shopping, movies, good eats. Just took much to mention. Room was quiet. Great bed! Well I'm happy!!!!! Come check this place out! Good furniture not all beat up. Good Internet connection. Great to work on my business I have to do. Even had a well equipped exercise room....

 Report
Helpful?
Thank theolman
About Hotel's Favourite Review
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

theolman, Thank you for your wonderful 5 star review! My staff and I were very excited, and happy to hear how good we are doing. We work hard to please our guests in every way possible. Once again, thank you for taking the time to give us your feedback, it is much appreciated! We can't wait to see you again...

The Colony, Texas
Reviewed 2 days ago NEW

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank Stephen J D
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Aledo
Reviewed 2 days ago NEW

Hotel front desk staff was great. In town for Texas Tech graduation, so rates were high, which was expected. Very clean and nice decor. Bed was extremely firm/hard. Location was great. Tricky entrance onto 45th Street, we missed first time and had to take a big loop around to get back to hotel. Many hotels nearby, but parking lots do...

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank Rinker J
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Rinker J, Thank you for reviewing our hotel, we enjoyed having you stay with us. We know you had lots of choices to stay in Lubbock, and are glad you chose our hotel. We hope to see you again soon!

Austin, Texas
Reviewed 2 days ago NEW

Average... the property was nice upon arrival.. with several appealing features however the issues began to surface Almost immediately. We were there for three nights and issues from night one were still issues on night three. Some of these were, our room was not serviced, I had to ask for it to be cleaned -repeatedly, and when they did clean...

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank E9519KBsharons
El Paso, Texas
Reviewed 2 days ago NEW

I had reserved 3 suite rooms 8 months prior to me checking in. I had reserved the suites w/one credit card thinking that when the other parties checked in they could pay their own room w/their own credit card. I was never told that the other rooms were gonna be charged to my credit card if the other parties did...

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank 332alberto
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

332alberto We are very sorry for the confusion and will look at what happened with the reservations. When a group of rooms are booked it is always better to put them in individual names with their own credit cards for better control and tracking of each reservation. Changing names and forms of payment can lead to errors however, again, we...

Glenn Heights, Texas
Reviewed 5 days ago NEW

Sink continuously leaked, Room has a full kitchen setup but nothing else, no pots and pans, no glasses, no dish towels, nothing. There was no Kleenexs in the room and we had to use toilet paper. There was one ink pen and one note pad with 3 pages of paper in the whole suite. Several light bulbs were missing which...

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank byranc2017
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

byranc2017, Thank you for you feedback, all the things you mentioned are definately being corrected, I would like to apologize for all the inconvienance you expierenced.

Amarillo, Texas
Reviewed 3 weeks ago

Hotel was ok, the towels were faded and ripped. Think they ran out of bleach. Stains on the sheets, asked for new sheets and never got them.

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank N3782ZBlindac
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

N3782ZBlindac, Thank you for taking the time to give us your feedback, I will definately look into the issues you mentioned. I apologize for the inconvienence.

Deming, New Mexico
Reviewed 4 weeks ago

My room was clean and everything in it seemed new. My only complaint would be about the breakfast as there wasn't enough variety. Even with that in mind I would stay here again.

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank Michael B
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Michael B, Thank you for your five star review! We are happy to hear you liked and enjoyed staying at our hotel. Also thank you for your feedback on breakfast, I will explore ideas on things we might be able to add. We appreciate you taking the time to review our hotel, and hope to see you again.

Frisco, Texas
Reviewed 13 April 2017

Review collected in partnership with Baymont Inn & Suites
 Report
Helpful?
Thank srinivasj2017
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

35 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (4)
Viewed
Dining (4)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Lubbock hotels
0.1 km away
Holiday Inn Express Hotel & Suites Lubbock West
0.9 km away
Quality Inn & Suites
Quality Inn & Suites
#2 of 66 in Lubbock
669 reviews
4.1 km away
Hawthorn Suites by Wyndham Lubbock
Show Prices
Show Prices
Show Prices
1.2 km away
Hampton Inn & Suites Lubbock Southwest
9.0 km away
Country Inn & Suites By Carlson, Lubbock
1.3 km away
Sleep Inn And Suites Lubbock
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the new Baymont Inn & Suites Lubbock West! Everything's bigger in Texas, including the Southern Hospitality that has made our Lubbock hotel a guest favorite. From the South Plains Fair Grounds and Mackenzie Park to the Civic Center and United Spirit Arena, special events are always happening near our Lubbock hotel. Whether you need to quickly get to Texas Tech University, Lubbock Christian University, Covenant Medical Center, or The Heart Institute, our great location makes for a fast and easy commute. When you stay at our Lubbock hotel, you are right next to the Canyon West Shopping Center and just minutes from the South Plains Mall for some great shopping. Close to West Texas's best shopping, dining, and entertainment, our newly renovated hotel offers everything you need for a great vacation or productive business trip. Our friendly staff is happy to give you tips and recommendations on must see attractions, the best boutiques, and fine dining options, or give you easy and quick directions to get you on your way to the next stop. While staying at our modern and highly rated hotel, enjoy our complimentary hot breakfast buffet to get your day started on the right foot and stop off at our beautiful indoor heated pool, hot tub and dry sauna for a relaxing end to your busy day. There's plenty of free parking available for large vehicles and trailers, and we are set just enough off the highway that there's never road noise to interfere with your restful night's sleep. Our spacious rooms and huge suites are great for larger groups, families, and longer stays, and our lightning fast free hi speed internet can accommodate even the most demanding needs for business or play. Whether you are here for a day, a long weekend, or a semester, depend on us at the new Baymont Inn & Suites Lubbock West to provide you with the best service and quality you've come to expect from the Wyndham family of hotels. ... more   less 

Additional Information about Baymont Inn & Suites Lubbock West

Address: 6015 45th St, Off West Loop 289 & Marsha Sharp Freeway, Lubbock, TX 79407-3705 (Formerly The Palms Hotel & Suites)
Region: United States > Texas > Lubbock
Price Range: $111 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Lubbock West 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Priceline, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Baymont Inn & Suites Lubbock West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Palms Hotel Lubbock
Best Western Plus Palms Hotel And Suites
Best Western Palms Hotel
Best Western Lubbock
Lubbock Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Baymont Inn & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor has the suites at the back of the facility. 1st floor room in same area also very convenient to small covered parking area.”
rbmeoe, 13 Dec 2016 | Read review
“quiet floors, very warm pool”
denisemW7037PL, 17 Oct 2016 | Read review
“Ask for a room away from the road”
JeMaSan, 30 Aug 2016 | Read review
“The Jacuzzi suite Is The best”
355nikkid, 20 Aug 2016 | Read review
“all the rooms are excellent, with a lot of options”
3ds311, 19 Aug 2016 | Read review
5 of 5
Booking.com
US$98* /night
View Deal
Orbitz.comUS$104
Expedia.comUS$104
TravelocityUS$104
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates