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Quality Inn & Suites

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Quality Inn & Suites
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625 Reviews from our TripAdvisor Community

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Showing 625: English reviews
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Scottsdale
Reviewed 2 days ago NEW

i don't even check the other chains in the area as this has always been the best price, quality, service, friendliness, value for my money in town. i would highly recommend this hotel to anyone traveling to lubbock or just passing thru.

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Helpful?
Thank Johnny W
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only taking your time to write a lovely review of your recent stay but for being a repeat guest as well. I am so glad to know that when you come to Lubbock you come straight here for a great price, quality service and some of the friendliest service in Lubbock. I am so...

Abilene, Texas
Reviewed 3 days ago NEW

Quick weekend get away and it was as expected. It was a last minute decision and the beds were the highlight of the trip. The kids never complained and it was cozy. The pool was packed and at there were no towels available. As soon as they brought some in, they were gone in seconds.

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Thank samcA3037DY
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review regarding your recent stay, I am so glad to see you were able to enjoy your quick weekend get-a-way. I am so glad you and your family found our beds to be the highlight - I agree! Yes, our pool can definitely be the "hot spot"...

Lubbock, Texas
Reviewed 4 days ago NEW

Enjoy your stay! We did! This hotel provided everything we needed. Allowed me to check in early to set up our room to surprise my wife for a special evening. The front desk was very very friendly. And the facility is very quiet!

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Helpful?
Thank g_sackettnpc
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay with us, I am so glad to see you enjoyed yourselves. I certainly hope your wife was able to enjoy her belated Valentine's day! The entire team and I hope the next time your looking for a special get-a-way or simply a...

Brooklyn, NY
Reviewed 6 days ago NEW

I spent a WONDERFUL two nights here this past week. The property is, of course, "newer," but I literally thought it was opened-last-year kinda new. I was surprised when I saw the date on the certificate while waiting for the elevator! It's very well-kept, check-in was flawless, and one of the cleanest rooms ever. I don't have fits from a...

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1Thank NYCPress
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I am so glad to know you thought our property was brand new, I have an AMAZING Executive Housekeeper who pours her heart in to her job which trickles down to our...

Fisher, Louisiana
Reviewed 1 week ago

Overall a very nice hotel.I would have liked to check out the pool facilities,but did'nt get the chance.Every staff member I met was pleasant and very helpful.I have stayed in hotels all across the nation and really,you could'nt ask for a nicer place to stay than this one.

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Helpful?
Thank 442birdo
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing such a lovely review about your recent stay. I'm sorry you were unable to check out our pool facilities, we have a WONDERFUL indoor pool and hot tub that are open from 6 AM - 10 PM every evening - next time your here I hope you will get the chance to relax while...

Ft. Worth, TX
Reviewed 1 week ago

Excellent place to stay. Stay at this location whenever I'm on business in the Lubbock area. Staff is very accommodating and friendly. Rooms are clean and comfortable. Price is competitive with other hotels in the area. .

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Helpful?
Thank I1686RQmikeb
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay I am so glad to see you enjoyed yourself. I am so glad you find us to be an excellent place with a friendly and accommodating team, our rooms clean and comfortable and our pricing fair (if not competitive) with other hotels...

Lubbock, Texas
Reviewed 1 week ago

Cannot say enough about this hotel, best value in Lubbock! I stay here over the Overton! The rooms are fantasric and the staff is incredible. The continental breakfast is also very good. To top it all off, the hot tub is awesome!

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Helpful?
Thank nrs174
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you find us to be the best value in Lubbock - each and every member on my team truly love their jobs and their pride turns in to our...

Tucson, Arizona
Reviewed 1 week ago

We are in Lubbock a few times a year to visit with family. We are always happy to stay here. It is a great place to stay and a great price. The rooms are large, furniture is well maintained and the rooms are very clean. Everything was in excellent shape. The breakfast is very good and there are certainly enough...

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Helpful?
Thank RobertSuzanne
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only taking your time to write such a lovely review of your recent stay but to be a repeat guest. Is is the continual loyalty from guests such as yourself who keep us number two on TripAdvisor. I am so glad you find our rooms to be nice and large, our furniture still up...

Modesto, California
Reviewed 1 week ago via mobile

My wife and I were in Lubbock looking for new home. I picked this Hotel due to other reviews, and we were glad we did. The staff was first rate, and we enjoyed the company of the Managers as they fix breakfast for us every morning. The hotel is very convenient to the highway, and quiet. We stayed 5 nights,...

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Helpful?
Thank dc5699
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful review of our property I am so glad to see you enjoyed your recent stay. It warms my heart greatly to know you chose us from our TripAdvisor reviews and that we did not disappoint! I am blessed with an entire team (as you experienced with Joe...

Georgetown, Texas
Reviewed 1 week ago

Everything was clean and ready for us at our arrival. We could not for asked for better service. And they even told us which rooms we were in. When we got up there we were pleased to see the room was exactly as decribed.

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Helpful?
Thank gerri2017
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay I am so glad to see you enjoyed yourself. I am so glad you found us to be nice and clean, ready for your arrival and the room properly described (there's nothing worse than getting a room that doesn't look ANYTHING like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $111 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#2 Business Hotel in Lubbock
#2 Best Value Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Texas
over a year ago
Albuquerque, New Mexico
2 months ago
Godley, Texas
over a year ago

See all questions (5)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
5 of 5