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Quality Inn & Suites

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625 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Dallas Texas
Reviewed 2 weeks ago

We were visiting Texas Tech and stayed here for one night (10 minutes from campus). The check-in was quick and easy. The room was large, clean and comfortable. The breakfast was good and the breakfast staff were very helpful. We stayed on the top floor and I noticed several squeaky floorboards, so my apologies to whomever may have been below....

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Helpful?
Thank ATexasMom
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I am so glad you found our check in process to be quick and efficient, our rooms large and clean and our team friendly and outgoing. I have discussed your comments about loose floor...

cleveland
Reviewed 2 weeks ago via mobile

Nice property! We stay each year and are very comfortable. Staff is friendly and personable. Clean rooms, great breakfast. Carpet needs refreshing but is okay. Spacious rooms, comfy beds, air conditioning worked well. Overall a place we look forward to coming back to.

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Helpful?
Thank lw3
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only writing such a wonderful review of our property but for being a repeat guest as well. I am SO happy to hear that not only do you think that we have a nice property but that you stay with us each year when you come to Lubbock. I am so glad to know...

El Paso, Texas
Reviewed 2 weeks ago

Except for the delay getting our room key, our stay at this property was wonderful. At breakfast, Joe took great care of us. He was very kind and courteous. We were in Lubbock for a the high school regional swimming competition at the Pete Ragus Aquatic Center.

Review collected in partnership with this hotel
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Helpful?
Thank grayfox52
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. Please let me begin by apologizing for the delay in getting your room keys - although it is not an excuse, I do have (almost) an entirely new team who although they are doing GREAT...

Arlington, Texas
Reviewed 2 weeks ago

Took our daughter to Lubbock to check out the TT Health Science Center ... this motel is similar to others in the price range ... this particular motel was very clean, the desk clerk treated us like family ... the breakfast was pretty good ... the room was clean, and everthing worked as it should ... Location is convenient for...

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Helpful?
Thank David V
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of not only our property but your recent stay as well. I'm so glad you found everything to be nice and convenient for you. As you mentioned, our hotel is similar to others in our price range with the EXCEPTION OF our team! Each and every...

Carrollton
Reviewed 4 weeks ago

This is a great hotel right off 289 @ 34th. The staff here are excellent and go above and beyond to make sure your are comfortable. Have stayed here a couple times in the past and am always pleased whenever we return. The rooms are comfortable and they have a great fitness center and breakfast. In fact, I usually never...

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Helpful?
Thank jetsetterwannabe
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful survey about your recent stay, I am so glad to see you enjoyed yourself! I am so glad you find my team to go above and beyond, our rooms comfortable and our fitness center and breakfast out of this world! The entire team and I look forward...

Texarkana, Texas
Reviewed 4 weeks ago via mobile

This was a great place to stay. They were running a deal and that, along with its ranking, were the main reasons I chose this hotel. It was nicely furnished and the room was spacious. All staff we encountered were friendly and courteous. The breakfast was nice and the gentleman that was monitoring the breakfast room was super friendly, offering...

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Helpful?
Thank Christy C
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I am so glad to see you found our rooms spacious and nicely furnished, my team friendly and our breakfast nice. I have passed along your kind words to Joe, our breakfast...

Lubbock, Texas
Reviewed 18 January 2017

From the front staff to the maids the whole team is so friendly and truly treats you like family. I think its amazing that even after my first day staying there they remembered my name. With traveling a lot for work I have stayed in many hotels and after coming to the quality inn in Lubbock TX I have requested...

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Helpful?
Thank gm1151
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property. I cannot even begin to tell you how much it warms my heart that after your experience with us you have requested to stay no where else in Lubbock. Thank you for your kind words about me, honestly, I would not be able...

Indianapolis
Reviewed 30 December 2016

Normally we do not travel over the holidays but this year circumstances changed. Our stay here was just as nice and warm as if we were home with friends and family. Can't say enough about how wonderful the staff have been.

Review collected in partnership with this hotel
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Helpful?
Thank Dave55555
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay on TripAdvisor - I am so glad to see you enjoyed your stay! I am so glad my team treated you as though you were family while you were here. I am blessed with a team who truly love their jobs and...

Reviewed 29 December 2016

This is a really well done Quality Inn. I've stayed at some "not-so-quality-inns" of the same name in other cities...so always a little wary. Took the chance based on other reviews and was NOT disappointed. Can't come up with a single negative thing about our stay. Rooms were cozy, clean and comfortable...and had all that we needed. OK...the internet dropped...

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Helpful?
Thank Pam T
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property. I am so sorry you have been to the "NOT so quality - Quality Inn's" but I am SO glad your experience here was the exact opposite! Each member on my team truly love their jobs and it shows in all aspects of...

Lubbock, Texas
Reviewed 28 December 2016

Everyone eas so very friendly! We came back to a clean room every time!! Every employee we encountered were so friendly, knowledgeable and helpful! It made our stay wonderful! We will stay here every time we come to Lubbock!!! Very satisfied!

Review collected in partnership with this hotel
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Helpful?
Thank Happywifehappymama
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I am so glad every member on my team you encountered was friendly, knowledgeable and helpful. I am incredibly blessed to have an entire team who truly love their jobs and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $111 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#2 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Texas
over a year ago
Albuquerque, New Mexico
2 months ago
Godley, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
5 of 5