We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Quality Inn & Suites

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Quality Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

591 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Quality Inn & Suites
See the most recent reviews
Showing 591: English reviews
Mesa, Arizona
1 review
Reviewed 13 June 2016

Comfortable, clean with friendly staff; a bit noisy,but not bad. (freeway) Tub slippery and water temp difficult to regulate is why not 5 stars. Needing 200 characters for survey is enough to make you not want to complete one!

Review collected in partnership with this hotel

Helpful?
Thank daviddbaker
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - especially hitting the 200 characters! I'm so glad you found us clean with a friendly staff - we pride ourselves on our service and I love it when that shows! I'm sorry there was some traffic noise - the next time you... More 

Carlsbad, New Mexico
Level Contributor
11 reviews
Reviewed 12 June 2016 via mobile

I can't say enough good stuff about this place. It's clean, comfortable, feel safe here. Joe and his wife are absolutely amazing. They treat you like family, in fact we consider them family now. This is the only place we will stay in Lubbock.

Helpful?
Thank Kellie S
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing such a lovely review of our property - I agree, Joe and Carla are absolutely AMAZING! Our team and hotel would not operate the same without them. I'm so glad to see you find our rooms clean, comfortable and that you feel safe here (always a MAJOR plus in my book!). The entire team... More 

Amarillo, Texas
1 review
Reviewed 10 June 2016

We stayed at the Quality Inn and Suites for a workshop I attended in Lubbock. It was a very nice place to stay. The front desk person was very helpful as far as directions and getting to places to dine. Very nice staff and I enjoyed it.

Review collected in partnership with this hotel

Helpful?
Thank ahughs
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing such a lovely review of our property - I am so glad to see you enjoyed your stay! I'm glad you found our accommodations nice as well as our team friendly. Our entire team looks forward to seeing you the next time your in Lubbock. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2016

This hotel was more than expected. We will definitely stay here again. The price was really good compared to other hotels that were close by. The breakfast was included and had everything you'd want in a free breakfast. Quite rooms and comfortable beds.

Helpful?
Thank Cynthia C
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving such a wonderful review, I am so glad to see we exceeded your expectations! I'm so glad you found our prices comparable - especially with our competition! The entire team and I hope the next time your in Lubbock you will be a guest of ours! More 

McAllen, TX
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 June 2016

Stayedf here one night of a long trip. Staff was very friendly and the rooms were very clean and neat. The only problem was that the people above could be heard easitly walking throughout the night. Other than that it was very nice.

Helpful?
Thank MikeBn
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to review our property - I am so glad to see you enjoyed your stay. I'm sorry the guests above you were noisy, next time please call down to our front desk - any of our Guest Service Agents will be able to assist you in getting the noise to stop. The entire team... More 

Portland, Texas
1 review
Reviewed 1 June 2016

I stayed a couple of nights and I have stayed here before, but was disappointed this time. The shower was either extremely HOT or ICE COLD! I finally had the temperature set and started showering and it turned ice cold on me. When I went to warm it up, I almost burned myself. I complained and they switched my room... More 

Review collected in partnership with this hotel

Helpful?
Thank ihorton1
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to review us on TripAdvisor - I'm sorry you had problems with your shower. Neither a scalding hot shower nor a freezing shower are ideal. I have discussed your comments with our Maintenance department to get this problem solved as quickly and efficiently as possible. If you would like to discuss your recent stay... More 

Allen, Texas
1 review
Reviewed 31 May 2016

The staff was so friendly! Breakfast was yummy. Bed was comfortable. Clean bathroom. Great pool and spa. Guy at breakfast made you feel like a queen. He made my coffee and made a waffle for me! So sweet! Life is good!

Review collected in partnership with this hotel

Helpful?
Thank 827loriv
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to fill out such a lovely review for our property - I am so glad to see you enjoyed your stay. I'm glad you were able to enjoy our amazing breakfast and that Joe made you feel like a Queen - he is DEFINITELY an asset to our company! The entire team and I... More 

Brasilia, DF
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 May 2016

Good location right off the loop and near Costco. Nice vaulted entry with sitting area and very professional front desk. Room was quiet, bed comfortable, and internet good. Good hot breakfast in the morning.

Helpful?
Thank fubarge
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property. I am so glad you found us to be in a good location, the room quiet and comfortable and our Front Desk Agents professional. The entire team and I hope the next time your in Lubbock you will be a guest of ours. More 

Keller, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2016

This hotel was Easy to book, the staff was very helpful , stay included a free breakfast, the rooms were comfortable and clean. Rates are very reasonable. Close to Texas Tech University. Would definitely stay at this hotel again in the future.

Helpful?
Thank dianef988
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad you found us easy to find and that you were able to utilize breakfast the following morning. The entire team and I hope the next time your in Lubbock you... More 

Spring, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2016

The property is clean and relatively not very old. Management are all very nice. Rooms were clean and beds were very comfortable. Bathroom was poorly lit, but the shower water pressure was very good. AC worked fine. Small towels, but it's a budget property. Breakfast was minimally decent, typical breakfast fair like you always find at these types of hotels.... More 

Helpful?
Thank Rick J
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm so glad you found everything to your liking, I'm sorry there was not enough seating during breakfast. Graduation weekend always keeps us hopping during breakfast! I'm glad your wife got her Yeti coffee cup back,... More 

99 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (37)
Viewed
Room/Suite (10)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (7)
Viewed
Hotel & Grounds (11)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (9)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lubbock hotels
2.1 km away
Hampton Inn & Suites Lubbock Southwest
0.9 km away
Holiday Inn Express Hotel & Suites Lubbock West
9.2 km away
Country Inn & Suites By Carlson, Lubbock
Show Prices
Show Prices
Show Prices
3.7 km away
Hawthorn Suites by Wyndham Lubbock
3.4 km away
Embassy Suites by Hilton Lubbock
1.0 km away
Home2 Suites by Hilton Lubbock
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $113 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Odigeo, Choice Hotels, Travelocity and Orbitz so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
Ask a question
Texas
over a year ago
Godley, Texas
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have no comment”
 of 5 bubbles 594rogerh, 23 Nov 2016 | Read review
“quite a bit of traffic noise from the highway.”
 of 5 bubbles inkmom, 1 Nov 2016 | Read review
“King size beds are awesome ”
 of 5 bubbles , 13 Oct 2016 | Read review
“Top floor is always quieter. ”
 of 5 bubbles Golfnut77024, 12 Oct 2016 | Read review
“Great Room the only thing I found bad was one of the pillow cases...it wasn't changed and had makeup on it”
 of 5 bubbles VickieR946, 1 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay