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Quality Inn & Suites

QualityInnUS$75*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$106*
US$75*
US$106*
US$75*
US$106*
US$75*
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Quality Inn & Suites
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669 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Lubbock, Texas
Reviewed 4 November 2016

Best place to stay in Lubbock, Texas! Without a doubt! I stayed here while having some work done on my house and the hotel staff was more than accommodating. The hotel was so comfortable I almost didn't want to go back home!

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Helpful?
Thank caseywilliford11
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review, I am so glad to see you enjoyed your recent stay so much it was hard to go home. Each and every member on my team truly love their jobs and I love hearing when their passion shines through! The team and I hope the next...

Cortez, Colorado
Reviewed 3 November 2016

We come here twice a year and it is always a pleasant experience- one of the top Choice Hotels we stay at & we are platinum members! The staff is exceptional-especially Carla & Joe at breakfast- they also direct cleaning & maintenance

Review collected in partnership with this hotel
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Helpful?
Thank nellied153
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay! I am so glad that not only did you enjoy your stay but you are one of our regulars! It is due to loyalty from guests such as yourself that keeps us #2 on TripAdvisor!...

Oak Harbor, Washington
Reviewed 3 November 2016

Overall a great stay especially for the price. A few facility updates and retraining of the manager on staff when we went to check out and it'd be a perfect stay. Room was clean and comfortable and the young man who checked us in was great.

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Helpful?
Thank ejo718
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a nice review of our property, I am so glad to see you enjoyed your recent stay. I am a bit concerned with what occurred upon check out and would love to talk to you in further detail. If you would like please give me a call at 806.780.4000...

Albuquerque, New Mexico
Reviewed 2 November 2016

This is where we usually stay when in Lubbock. It's a nice hotel, great location, rooms always clean. I requested a room on bottom floor but there wasn't any as far as how I had made the reservation on Choicehotels.com but the person at the front desk was more than willing to work it out for me and I got...

Review collected in partnership with this hotel
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Helpful?
Thank VickyTerrySmith
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm so glad my team was able to get things moved around for you so you had a room on the bottom floor. Sometimes it can be hard to accommodate each request but...

Belgrade Lakes, Maine
Reviewed 2 November 2016

This is a pretty, modern hotel but, oddly, is not being kept up, either physically or service-wise, First, on the pros: Very good, hot breakfast. On the con-side: friendly but laissez-faire front desk service and poor maintenance, such as a non-functioning shower. Hotel management always says, "I wish you had told us." No, I do not want a workman in...

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Helpful?
1Thank inkmom
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write a review of your local stay, with that being said please accept my deepest apologies on your recent stay. I am so sorry that not only was your room was not up to standard but my team was laissez-faire about it. This is not our typical response when a guests is unhappy...

Houston, Texas
Reviewed 1 November 2016

best of the best for comfort, convenient to highway, personnel friendly including check in receptionist,breakfast attendants, room attendants. Will select next visit to Lubbock, Texas as easy to locate within vast area of Texas

Review collected in partnership with this hotel
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Helpful?
Thank robertbF2363MH
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I am so glad you found us to be the best of the best, conveniently located with friendly personnel. Each and every member on my team truly love their jobs and I...

Stephenville, Texas
Reviewed 30 October 2016

The Quality Inn made us feel so at home while we stayed in Lubbock. The front desk help was outstanding! They went out of their way to give us directions to places in Lubbock and they made sure we had everything we needed. Our room was very clean and comfortable. I will stay there again!

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Helpful?
Thank vhalford63
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review about your recent stay I am so glad to see you enjoyed your stay. I am so glad to know my team was outstanding helping you with questions and directions. The entire team and I look forward to seeing you in the future.

Blaine, Minnesota
Reviewed 29 October 2016

Easy to get to and get onto freeway, Hot tub was very nice. Pool temperature was good. Easy check in. Nice breakfast area; however, the scrambled eggs were not the best, some in what I took were cold. I would recommend getting a room on third floor end of hotel away from freeway, you can hear road noise on the...

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Helpful?
Thank Steven H
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you found our location easy to get to and from, our hot tub and pool nice and your check in process nice and easy. As far as the eggs...

Austin, Texas
Reviewed 28 October 2016

Whhen I booked, I asked for a top floor room away from the highway. I was given a second floor room on the highway side. When I requested to be moved, I was told nothing was available. Phone line was dead. Floor lamp had no switch; had to plug and unplug it. The bed was comfortable and the breakfast was...

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Helpful?
Thank prado1122
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a nice survey about your recent stay with us. Please accept my deepest apologies for not being able to accommodate your requests. I have spoken to my Executive Housekeeper about both the phone line and the floor lamp to ensure we get these problems resolved quickly. The entire team and I...

Amarillo, Texas
Reviewed 23 October 2016

Just a hotel for the night, nothing special. There was nothing about this hotel that would make me go out of my way to stay here again. For being just a place to stay for the night it was sufficient. So so

Review collected in partnership with this hotel
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Helpful?
Thank cliff_morris
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write a review of our property, with that being said please accept my deepest apologies for your recent stay. When you stay at the Quality Inn & Suites in Lubbock, TX my team is trained to go above and beyond to ensure each and every one of our guests receives the ULTIMATE experience....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $108 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
7 questions
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Texas
over a year ago
Fort Collins, Colorado

See all questions (7)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wish all rooms had handicapped commodes. So hard to get down.”
beverkyl, 21 Apr 2017 | Read review
“third floor is quieter.”
C3201IKmiked, 7 Apr 2017 | Read review
“Call direct if you have any questions the lobby staff were very personable.”
P8642LZcathyc, 31 Mar 2017 | Read review
“Don't feel secure . The hotel is not watching out for you ”
TimothyB347, 30 Mar 2017 | Read review
“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
johnnyw111, 22 Feb 2017 | Read review
5 of 5
QualityInn
US$75* /night
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TravelocityUS$75
Expedia.comUS$75
HotelQuicklyUS$106
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Prices are for 1 room, 2 adults
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