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We booked this hotel to stay at because the Overton was fully booked for a UT home game. A room opened up at the Overton about 28 hours before check in time at MCM. We called the MCM to cancel and Megan (the woman from...More
Thank Danielle W
Response from Sally0147, General Manager at MCM Elegante Hotel & SuitesResponded 23 November 2016
I am sorry about the confusion on your cancellation. We do not have anyone named Megan that works at our location. Unfortunately several 3rd party sites like to represent that you are talking directly to the hotel. Please give me a call at 1-806-763-1200 so...More
We stayed in a suite for 2 nights at MCM Elegante - Lubbock and loved it. Great service from all staff, great breakfast and restaurant, great bar area, great internet, clean and quiet in our room as well as in all areas of the hotel,...More
The front desk check in was very fast and the people were very polite. When i got to the room it was clean and the beds were great. Stayed there over the weekend and the restaurant staff was very friendly. The hotel was clean and...More
My husband and I came to this hotel for a concert, we stopped in the restaurant at this hotel and literally waited 15 minutes and still no one showed up to take orders or give drinks or even to greet us. This lady named Stephanie...More
This hotel can use some updating of the exterior and interior. Rooms are in need of some new carpet and paint plus parking lot can use some paint to correctly park your vehicle. The good part is that we got a good rate for the...More
US$96 - US$211 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Kristi D | Property representative |
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest... More
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest mattresses. We strive to offer friendliness, cleanliness and four star elegance. Our goal is to satisfy each and every one of our customers. If you would like to contact me directly I would be more than happy to answer any additional questions you may have.
Kristi Davis, General Manager
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"stay in a room with low numbers, and call to see if the hot water is working"