We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Overall this is a decent hotel. It was clean and staff was friendly. The main trouble with this hotel is that it is old and its showing its age. The hotel was clean and comfortable, but our rooms had a very distinct musty smell. The...More
Let me say that the beds are extremely comfortable I didn't want to wake when the alarm sounded!!!!! Loved there was a separate living area that you could close off from the bedroom. There are also 2 tv's, bath and body works amenities and Starbucks...More
I have child that has pet allergies and asthma and it is very hard to find a hotel that does not allow pets. So the "no pets" and "no smoking" policies helped us to have an allergy free weekend. It could use some upgrades, however...More
The staff here was extremely nice. As soon as we arrived a gentleman offered to take our luggage to our room which was great since we have small twins and two other children. Our older kids enjoyed the indoor pool. The hotel is kind of...More
The hotel is old, dirty, smelly, with bathroom ceilings peeling off. Everything is very dirty. Breakfast buffet doesn't have much of a healthy option and the breakfast room is depressing. Don't stay here unless there has been a full renovation. Last the hotel owners make...More
US$101 - US$194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Expedia, TravelClick, Hotels.com, Hotwire, Travelocity, Orbitz, TripOnline SA, Cancelon, Priceline, getaroom.com and HRS so you can book your MCM Elegante Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Can anyone tell me if these horrible reviews for the MCM Elegante in Lubbock are exaggerated? I have stayed at the Elegante in Odessa, and it is an amazing property, with the most comfortable beds, ever! I realize this hotel was formerly a Holiday Inn Express, in need of major repair.
Does anyone know when the Elegante took ownership, and if any significant repairs have been made since that time? Is wet carpeting, old cigarette smoke lingering, AC problems, etc. a current (8.29.14) and frequent problem?
I would appreciate honest answers from travelers and/or management.
Thanks so much,
Want to, but scared to book...:/
30 August 2014|
AnswerShow all 9 answersHide all answers
Are you sure you want to delete this question?
Response from Kristi D | Property representative |
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest... More
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest mattresses. We strive to offer friendliness, cleanliness and four star elegance. Our goal is to satisfy each and every one of our customers. If you would like to contact me directly I would be more than happy to answer any additional questions you may have.
Kristi Davis, General Manager
Are you sure you want to delete this answer?
"stay in a room with low numbers, and call to see if the hot water is working"