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La Quinta Inn Lubbock - Downtown Civic Center

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La Quinta Inn Lubbock - Downtown Civic Center
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310 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Victoria, TX, United States
Reviewed 1 week ago

Good value for the money. Needed a pet-friendly motel in Lubbock, and the location was good. We got a comfortable bed, a quiet night, a modest but adequate breakfast, and easy check in and out. No complaints.

Review collected in partnership with La Quinta
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Helpful?
Thank John E
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your survey! We look forward to seeing you again the next time you come to Lubbock!

Reviewed 1 week ago

Older and a little worn, but not totally outdated. Room, bathroom & linens were clean. NO microwave or fridge. Wifi rebooted/cut out every 10-15 minutes. Friendly staff and decent cont'l breakfast. Very close to the University and restaurants. I paid $65/night. I would stay there again.

Review collected in partnership with La Quinta
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Thank E8219JLstevenc
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your review! We look forward to seeing you again the next time you are in Lubbock!

GRAND RAPIDS, MN, United States
Reviewed 2 weeks ago

La Quinta Inn and Suites are now my favorite home-away-from-home because I am allowed to have my dogs in the room with me at night for no extra charge. I LOVE LA QUINTA!! These hotels are old and could use some updating, and breakfast could include more protein, but the service and friendliness at these hotels cannot be beaten!!

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Thank Lisa S
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your posting. We hope to see you again the next time you are in town!

Clovis,NM, United States
Reviewed 31 December 2016

First let me say the staff were very cordial and helpful. Unfortunately I won't stay at this location again account there are two newer and updated locations in Lubbock. I did get a slight discount over the other two locations but I was just not "comfortable" during my stay. It's in an older part of town and needs updated. I...

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Thank N4831JLterrym
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your review! We are sorry that you will not be staying with us in the future. We will make sure and pay close attention to the transient people around our property. Thank you again and thank you for being a loyal Laquinta customer.

Reviewed 20 December 2016 via mobile

This location is a motel not a hotel. This information is not given on website or pictures. Rooms are small. Location isn't in best place. Parking lot seemed insafe. Quickly checked out and went to another La Quinta.

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Thank Travel_love222
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Respectfully, LQ Customer Care

Grand Prairie, Texas, United States
Reviewed 11 December 2016 via mobile

I love staying at La Quinta's but this one was a miss. Our room was freezing when we got in and took hours to heat up to a comfortable temp. The shower is super small and not easy to move around in. There was hairs stuck on the wall of the shower... that's super gross! Then we saw some red...

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Helpful?
Thank Tirzah D
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I would first like to thank you for leaving your feedback on your recent stay with us. After reading your remarks I would like to apologize for the disappointment you felt, this is not the experience we want our guest to walk away with. I want you to know that this information will be passed on to my team members...

Palo Pinto, Texas
Reviewed 10 November 2016

Man, I'll tell y'all what, these people went above and beyond to put up a couple Longhorns in town for our Tech game. We ended up with one of the big rooms above the front desk. While on the old side, it was clean and well-kept, and the furniture and amenities themselves were new and top-notch. Mainly, the room was...

Review collected in partnership with La Quinta
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Thank JohnTFord
Saint Simons Island, Georgia
Reviewed 7 November 2016 via mobile

Sure, I read all the criticisms. Look, it is dated, so am I, it's downtown, we have a dog. Room under $70, light breakfast and no dog charge. The room with double beds is fine. Everything is maintained as well as possible for an older place. It is also surprisingly quiet for a downtown hotel. There are various restaurants and...

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Helpful?
Thank 350marvin
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for your recent remarks on your stay with us. It helps our staff to make our guest experience better. I was happy to hear that your stay here with us was so satisfactory. Our team is working hard to improve the experience at our hotel. We hope to see you again soon. Thank you again, Mgr. Sergio, S.

Bedford, Texas
Reviewed 5 November 2016 via mobile

Had to book rooms for two of us for a Friday night before a very big football game at TT. This was the only place not requiring a two night minimum. Rooms are small and not very well kept. Coffee maker falling apart, No cream, no sugar, no tea! One room had mold, small amount, in the shower. One towel...

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Helpful?
Thank Robert W
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for taking the time to leave comments on your recent stay with us. I was disappointed to see that your stay was not up to your standards. This is not the experience we wish our guest to have. I see that your stay was on the weekend of our University football game. I know it can be frustrating...

Blanco, Texas
Reviewed 14 October 2016

We stay here at least 4 times/year. We have two dogs and they are allowed here. We have always had a quiet, comfortable, clean room. Staff are helpful and pleasant. It is an older LaQuinta, but it is maintained very well.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about La Quinta Inn Lubbock - Downtown Civic Center

Address: 601 Ave Q, Lubbock, TX 79401-2613
Region: United States > Texas > Lubbock
Price Range: $90 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Lubbock - Downtown Civic Center 2.5*
Number of rooms: 137
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Also Known As:
Lubbock La Quinta
La Quinta Lubbock
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Questions & Answers

Questions? Get answers from La Quinta Inn Lubbock - Downtown Civic Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 255 all day every day, I do have pics, but net issues getting them from my phone to the laptop,so y'all'll have to trust me on this.”
 of 5 bubbles JohnTFord, 9 Nov 2016 | Read review
“1st floor was nice to take my pet out to do her business.”
 of 5 bubbles McRower, 3 Sep 2015 | Read review
“Get a ground floor king”
 of 5 bubbles jerryl168, 4 Jul 2015 | Read review
“place is very run down...not your average La Quinta quality”
 of 5 bubbles melodyt977, 21 Jun 2015 | Read review
“All rooms open to the parking lot.”
 of 5 bubbles ozarklandman, 17 Jun 2015 | Read review
5 of 5