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Courtyard Lufkin

Expedia.comUS$134*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$134*
US$134*
US$134*
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Courtyard Lufkin
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189 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 1 week ago via mobile

Customer Service level at this hotel is outstanding from the time you check in until you leave. I worked with Shelley McKinney the sales coordinator at this hotel concerning an event I was putting on there and all I can say is she is totally Awesome and she is the sole reason why I held my event at this hotel...

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Helpful?
Thank Marsha L
Hayley A, Manager at Courtyard Lufkin, responded to this review

Thank you so much for your review! We are happy to hear that you had such a good experience with our meeting space and working with Shelley! We look forward to having you here again.

Houston, Texas
Reviewed 2 weeks ago

This is our 4th stay at the Marriott Courtyard in Lufkin. The rooms have consistently been clean, well-maintained and quiet. Our disappointment is with the Bistro restaurant in the hotel. The employees that staff this area need to be more attentive, stop hogging up the booths with their food / personal items and start maintaining a stock of ice cream...

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Helpful?
Thank LCMAN61
Hayley A, Manager at Courtyard Lufkin, responded to this review

Thank you for taking the time to write us a review. Without the feedback from our guests we wouldn't be able to make positive changes. I want to sincerely apologize for your troubles with our bistro on more than one occasion it sounds like. We have recently hired a new bistro manager, and I will be sure to share this...

Bastrop, Louisiana
Reviewed 19 March 2017 via mobile

King room on the 4th floor was a nice size, very clean and well kept. Nice decor . Hotel is undergoing renovation, so I may have gotten a newer room. I'm not sure about the area, as we were late checking in. Front desk attendant was friendly.

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Helpful?
Thank RSLouisiana
Hayley A, Manager at Courtyard Lufkin, responded to this review

Thank you for taking the time to write us a review! Our 4th floor is one of our newly renovated floors. We are glad to hear that you enjoyed it! I will be sure to share your feedback with the rest of the team to encourage and motivate them!

Lufkin
Reviewed 16 March 2017 via mobile

Very clean and the rooms were very big! We got a suite and the indoor pool was very nice as we went when it was very cold outside. The staff was very nice and helpful in getting everything we asked for quickly. Overall very nice stay.

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Helpful?
Thank chelseam4
Hayley A, Manager at Courtyard Lufkin, responded to this review

Thank you for your review! We are glad you were able to make use of our indoor pool! With our ever changing Texas weather it's nice being able to swim no matter what season it is!

Fort Worth, Texas
Reviewed 3 March 2017 via mobile

We stayed here while driving through. The bed was nice and comfy and the place looked pretty clean. They did not offer free complimentary breakfast like most Marriotts and they did not even have complimentary water or tea. It's all for a fee. I don't think I have ever been to a hotel that didn't offer complimentary tea. I enjoy...

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Helpful?
Thank Sadie D
Hayley A, Manager at Courtyard Lufkin, responded to this review

Thank you for taking the time to write us a review! We always appreciate feedback from our guests. We always strive to provide excellent service and I'm sad to hear that your stay with us did not meet your expectations. I have shared your feedback with the team, so that we may improve our guest service. We will take into...

Searcy, Arkansas
Reviewed 25 February 2017

We stay periodically in Lufkin when traveling for my husbands business. This was our first time staying at Courtyard in Lufkin and this is where we will stay from now on! Staff were polite, room and lobby were clean, bed was comfortable. All hotels need more healthy choices on their breakfast buffet, but at least they had 2% milk. Skim...

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Helpful?
Thank Amazing1972
Hayley A, Manager at Courtyard Lufkin, responded to this review

Thank you for your kind words! We strive to be the best, and are happy to hear that you enjoyed your stay with us! I will be sure to pass your review along to the team. We do offer a fat free option of milk in our bistro, and all of the fruit provided is fresh! We will be sure...

Corpus Christi, Texas
Reviewed 8 January 2017 via mobile

Stayed here one night as a midway point to see my grandson. Very nice place to stay. Newer, nice furnishings, decor and very clean. Staff was wonderful and very helpful and accommodating. They even gave us a carton of milk for my tired grandbaby when we realized we forgot, which was greatly appreciated. We were able to enjoy an indoor...

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Helpful?
Thank Beachydix
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Beachydix, Thank you for your review! I was delighted to read that you enjoyed your stay with us. If your travels bring you back to the area, I hope you will choose us as your home away from home. Best, Nick Heyward General Manager

Dallas, Texas
Reviewed 3 January 2017

HBO has never worked here and I have stayed five times in five different rooms. In December I asked to move to another room that has HBO (since I tried to allow the previous 4 times I stayed as a one time issue) and the employee said they would check. I then heard the manager state they are having issues...

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Helpful?
Thank mse3duva
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Mse3duva, Thank you for your recent stay with us, and for sharing your feedback. We strive to exceed our guest's expectations, but from your comments I see we missed the mark. I am pleased to inform you that the issue with HBO has been resolved with the assistance of our service provider. If you would like to speak further about...

Conway, Arkansas
Reviewed 31 December 2016 via mobile

The room was clean, the bed comfortable. Wallpaper was peeling in the bathroom. Our Marriott profile says low floor, away from elevators. We were put on the top floor in the closest room to the elevator. We questioned if there was anything available on a lower floor. Nothing available was the response. Got into our room, the floor was soaking...

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Helpful?
Thank vacations44
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Vacations44, Thank you for your recent stay and for sharing your feedback. I apologize that your stay with us was not as enjoyable as it should have been. We try to exceed our guest's expectations and from your comments I see we missed the mark. If you would like to discuss this further, please feel free to contact me at...

Dallas, Texas
Reviewed 26 December 2016 via mobile

I have stayed in Lufkin for family/conference visits numerous times. This is one of the only hotels I will stay at. It is the nicest and cleanest. The lobby is clean and fresh always. The rooms are nice and clean. This hotel always lives up to Marriott's standards.

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Helpful?
Thank txresident4
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Dear Txresident4, Thank you for your recent stay. I am always delighted to read when our guests come back to stay with repeatedly. Our staff takes great pride in keeping our hotel clean and up to Marriott standards. We are looking forward to a remodel starting in just a few weeks, and we hope to see you back again soon....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether visiting for business or pleasure, the Courtyard Lufkin will make your stay in Texas both productive and pleasant. This hotel features the new state of the art lobby that allows guests to work/relax using our free Wi-Fi throughout and easy access to the latest news/weather with the help of the GoBoard. Savor in the appealing, fresh, and easy to prepare menu options at The Bistro, which provides choice, quality, and speed of service. ... more   less 

Additional Information about Courtyard Lufkin

Address: 2130 South 1st Street, Lufkin, TX 75901
Region: United States > Texas > Lufkin
Price Range: $177 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lufkin 3*
Number of rooms: 101
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Also Known As:
Courtyard By Marriott Lufkin Hotel Lufkin
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Questions & Answers

Questions? Get answers from Courtyard Lufkin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two room suite is huge.”
houston1836, 10 Oct 2016 | Read review
“We like the top floor King Suite. But all rooms are great!”
906jaredk, 29 May 2016 | Read review
“Nice enough service.......room furniture filthy!”
refordb, 3 Dec 2015 | Read review
“corner away from the highway”
luvtotravel1234, 15 Nov 2015 | Read review
“Have a plan "B"”
294rikw, 21 Sep 2015 | Read review
5 of 5
Expedia.com
US$134* /night
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Booking.comUS$134
Orbitz.comUS$134
TripAdvisorUS$134
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Prices are for 1 room, 2 adults
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