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Holiday Inn Express & Suites Marshall

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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Amarillo, Texas
Reviewed 1 week ago

Stayed in Marshall with family on way to New Orleans for Thanksgiving cruise. Motel is in a good location, staff was very attentive, rooms very clean and comfortable. Work out area well kept and equipment in good working order. Breakfast next morning was done nicely. Would recommend to all.

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Helpful?
Thank Charles B
Reviewed 2 weeks ago via mobile

No complaints here! The bed and pillows were so comfortable. The staff was so pleasant and helpful. They let us sleep late and served breakfast till 12. Sleepapalooza! We checked out the Marshall Winter lights and enjoyed the down town shopping and Christmas festivities.

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Helpful?
Thank Danitexan
Woodlawn, Tennessee
Reviewed 2 weeks ago via mobile

We were traveling home and needed a place for the night. It was clean, comfortable, and the staff was very friendly. Coffee was hot and fresh. The breakfast was good. It was a good stop....a little hard to find after dark, but we'll worth the effort.

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Thank Trrhperry
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We are so glad you were happy. Come back after the first of the year and see our renovations.

Reviewed 5 September 2016 via mobile

This hotel is nice inside, but it has a persistent natural gas leak inside the building. When I pulled into the driveway on 9/3/16, there were guys in red suits standing in the parking lot. As I was checking in, 1 red suit guy told the checkin clerk that they were still working on the problem. Then, I noticed the...

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1Thank MsJanoah J
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

I'm sorry you felt that this was a dangerous situation. Actually when the gas dryers ignite they always have a smell in the start up. We have had this checked many times and nothing is wrong. It is just a shame that the dryer vents are in the front of the building.

Reviewed 17 August 2016 via mobile

I was traveling home alone from a funeral 17 hours away and just couldn't drive any farther. Leery of staying alone in a strange town I chose a Holiday Inn because thats usually where we stay when we travel. I'd never been in Marshall before so I wasn't sure what to expect. I'd called ahead and made a reservation, then...

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Helpful?
Thank Gigi T
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you, Gigi. We are so happy that you enjoyed your stay. Come back soon and see our new look. We are going to start our renovations in October so by the New Year we will be even better.

Reviewed 23 July 2016 via mobile

Stayed here for the birth of our granddaughter. Hotel is clean and staff friendly, warm and accommodating. We called desk for a drink n they brought it to us. Cost was fair for what we got. They only got a four for all the construction or oil field workers that seemed to always be standing out front but I never...

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Helpful?
Thank Mike P
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for taking the time to comment on your stay. We are glad you choose us to stay with for the birth of your granddaughter. Come back soon to visit.

Lawrenceville, Georgia
Reviewed 14 July 2016

This is your standard Holiday Inn Express. The rooms were clean and the staff was friendly and welcoming. The breakfast was a standard HIE breakfast which is always good. We just stayed to rest during a long drive, so the comfortable beds served there purpose.

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Thank schmackdaddy_1
Talihina, Oklahoma
Reviewed 30 June 2016

We were in Marshall, TX for a 2 1/2 day Barrel Racing clinic at the Martha Josey Ranch. We received a discount for being students at the clinic. We came in late in the night and left early in the morning. All of the staff were very pleasant and helpful. The rooms are clean, quite & comfortable. The air conditioning...

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Thank Kimberly B
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

It is always a pleasure to have Josey girls and boys at our hotel. You all work so hard with the training that we try to make every effort to have a great breakfast and comfortable beds while your here. Hope to see you back soon.

Waco, Texas
Reviewed 13 June 2016

Overall hotel was neat and clean. Staff was friendly and courteous yet soundproofing was non-existent. Could hear person in next room on phone. Not only him but the lady he was talking to as well. When people walked around in their room above us, it sounded like elephants. As I said, very clean, very helpful staff and beds were comfortable...

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Thank Debug44
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

So sorry to hear that you did not have a good stay with us. We invite you to come back and see us again and we will make sure you are at the end of the hall on the 3rd floor. Again we apologize that your stay was not satisfactory. We strive to make sure we exceed all guest expectations.

Little Elm, Texas
Reviewed 9 June 2016

Super clean, the staff are really nice, I appreciate that the rooms are clean that is my top priority. I didn't found it right away because the location seems to be a roadside of the highway but I don't have a sign to indicated where to turn on

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Thank MMuckelroy76
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for taking time to comment on your stay. We are working on better signage from 59 and 20. We appreciate your comments. Come back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 

Additional Information about Holiday Inn Express & Suites Marshall

Address: 500 Interstate 20 E, Marshall, TX 75672-9700
Region: United States > Texas > Marshall
Price Range: $135 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Marshall 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Marshall
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Marshall staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Marshall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a little hard to find the road to the hotel as there isn't a sign at the intersection leading to the hotel.”
 of 5 bubbles KimberlyB357, 29 Jun 2016 | Read review
“Get top floor away from elevator. Might help.”
 of 5 bubbles Debug44, 12 Jun 2016 | Read review
“Close to I20 so you hear traffic all the time.”
 of 5 bubbles myeyeshazel, 16 May 2016 | Read review
“Have them double check the rooms prior to your entering...”
 of 5 bubbles 282teem, 15 Jul 2015 | Read review
“always away from the elevator.”
 of 5 bubbles smilesalot63, 29 Oct 2014 | Read review
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