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Smart iStay Hotel in McAllen

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Smart iStay Hotel in McAllen
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366 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Fort Davis, United States
Reviewed yesterday NEW

I am a light sleeper and asked for a room on a top floor away from an elevator. The desk clerk was very helpful and the room she gave us was very isolated and quiet. The breakfast food was excellent. We were part of a bird watching group and our organization had asked that breakfast be served an hour earlier...

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Thank Christpher P
Reviewed yesterday NEW

Room was adequate. No fridge, clean linens, comfortable bed. They accommodated our group's needs by serving breakfast extra early, and their meeting room was in a newer building and as such was quite nice. I understand that the suites in that wing were much better than the rooms in the main building. The rate provided to our group was no...

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Thank Bob W
Austin, United States
Reviewed yesterday NEW

I attended the Texas Ornithological Society meeting held at this hotel. Staff was very accommodating offering very early breakfast, and at the last minute, allowing us to move our banquet into one of the meeting rooms, due to inclement weather which forced us indoors. The only things I missed were fridge and microwave in room, but took a cooler so...

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Thank Jane T
Houston, Texas
Reviewed yesterday NEW

The TEXAS ORNITHOLOGICAL SOCIETY held it's WINTER MEETING at this property. The property has been recently renovated and is in EXCELLENT CONDITION. The rooms have wooden floors with a nice sitting area, microwave, refrigerator and small sink area. The BREAKFAST BUFFET had a nice variety of items. I liked the fact that they had Oatmeal, with pecans, raisins and cinnamon,...

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Thank Chris S
Houston
Reviewed yesterday NEW

We were really disappointed when we arrived , It was not that great of an appearance , we saw trash outside , I'm guessing from the Sports bar next door, that was an issue late that night because there was no parking available! Really did not like our accommodations, Sorry will not come back

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Thank annarE4419LG
Victoria, Texas
Reviewed yesterday NEW

I stayed at the iStay hotel for a birding conference and would highly recommend. Staff was polite and efficient, rooms were clean and comfortable, and the location can't be beat! I especially enjoyed it's close proximity to Quinta Matzatlan.

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Thank Cheryl J
Dallas, Texas
Reviewed 5 days ago NEW

I traveled here with my family and reserved presidential suite. In short, the location is poor, heavily congested area of McAllen, next to run down ghetto apartments, and some criminal activity present (minors smoking illegal substance). The hotel itself attempts to be nice with what appears to be recent updates, but it cannot hide this is an old building, cheap...

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Thank farango75006
Houston
Reviewed 3 weeks ago

we enjoyed our stay even if it only was for one night since we were traveling to mexico. it was very quiet we loved that the service in front desk was fast and the room was very clean and to our like. thank you

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Thank 547emmav
Dallas
Reviewed 3 weeks ago

Business trip. Overall grid value. Sinks should be updated. Also some rust on floor in room. People are nice. Shuttle pickup at airport is a challenge, ride to airport is good. Food for breakfast is good and happy hr is nice.

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Thank josephvl2016
Reviewed 13 December 2016

I have to come to McAllen for military training and I love this hotel. It is in a great location. You can walk to the mall or next door for wings and beer. The front desk personnel are always so very friendly. They have a weight room and swimming pool.

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Thank Katherine K
Management response:

We greatly appreciate your comments and your preference!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more   less 

Additional Information about Smart iStay Hotel in McAllen

Address: 1921 S 10th St, McAllen, TX 78503-5403 (Formerly Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall))
Region: United States > Texas > McAllen
Price Range: $144 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart iStay Hotel in McAllen 3*
Number of rooms: 191
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Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen
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Questions & Answers

Questions? Get answers from Smart iStay Hotel in McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“at another hotel”
 of 5 bubbles farango75006, 13 Jan 2017 | Read review
“My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night.”
 of 5 bubbles luv2travelMAP, 3 Dec 2015 | Read review
“Make sure there are spotlights outside your window!!!”
 of 5 bubbles ChinSin2003, 3 Feb 2015 | Read review
“Quiet third floor, away from elevators, however outdoor noises can be muffled by air conditioning unit running.”
 of 5 bubbles 74blancae, 14 Dec 2014 | Read review
“Check you rooms is clean”
 of 5 bubbles anatayla, 5 Feb 2014 | Read review
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