We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Smart iStay Hotel in McAllen

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Smart iStay Hotel in McAllen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

327 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 139: English reviews
Mexico City, Mexico
1 review
Reviewed 2 weeks ago

Great Place, just in front of La Plaza Mall, excellent service from all the personnel including the hotel manager, cozy and clean rooms & pool, great place for kids, breakfast buffet good assortment !

Helpful?
Thank jakewejebe
Management response:

Thank you for allowing us to serve your lodging needs! And for your comments as well. More 

New York City, New York
1 review
Reviewed 3 weeks ago

will always stay here Manager is great she help make my stay a very pleasurable stay and helped in any way she could to make it good stay great location good place to stay if your in the Produce business right in the middle of everything and only 5 mins from mcallen airport

Review collected in partnership with this hotel

Helpful?
Thank william b
Management response:

Thank you Mr. B for your preference and comments as well. We remain "At You Service!" More 

Hobart
1 review
Reviewed 3 weeks ago

Excellent stay manager Brenda was great to my family I would definitely go back as well as my family thank you so much Brenda the hotel was very clean and close to restaurants and stores everything was close by

Review collected in partnership with this hotel

Helpful?
Thank dodies101
Management response:

We thank you for your preference and hope to be of service in the future! More 

Monterrey
2 reviews
Reviewed 4 weeks ago

Excellent option for a bussiness trip or maybe a family/shopping trip. Near from restaurants,and if you came from Mexico near from border bridge crossing. Promotions available are good and excellent customer service

Review collected in partnership with this hotel

Helpful?
Thank guillermoe742
Houston, Texas
1 review
Reviewed 4 weeks ago

Choosing a hotel in McAllen can be a challenge but Smart iStay makes it easier. Newly remodeled and spacious rooms combined with happy hour and complimentary breakfast are just some of the benefits. The hotel is also right on 10th Street near the mall, Starbucks, and several great restaurants.

Review collected in partnership with this hotel

Helpful?
Thank Christine3118
Arlington
1 review
Reviewed 25 October 2016

I was delighted with the breakfast options, great comfortable beds in my room, the surrounding area was incredibly accessible, and staff was very accommodating! One of most cleanliest hotel I've visited.

Review collected in partnership with this hotel

Helpful?
Thank Cory P
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I have been staying at this hotel for business purposes and have used the Conference Room for my business as well. Over all it has been in excellent conditions and the staff and personnel are wonderful. I have recommended others to use this as a place to stay when traveling or conducting business.

Review collected in partnership with this hotel

Helpful?
1 Thank mirthamireyag
Management response:

Thank you for your review and comments. We take pride in serving all of ours guests and especially our repeat guests such as you. We hope to continue earning your business and loyalty. We remain, At Your Service! More 

Round Rock
1 review
Reviewed 19 October 2016

Business trip to McAllen was super busy. Location of Smart iStay was one of the main reason, I choice to stay with you all. Finding the location was easy. The front representative were very respectful and able to answer my questions. Room was very clean. no issues. I really enjoyed the breakfast. Great food. cleaning crew were busy keeping everything... More 

Review collected in partnership with this hotel

Helpful?
Thank 892francb
Management response:

And Thank You for your comments and preference. We look forward to serving your lodging needs in the future! More 

Fort Worth
1 review
Reviewed 14 October 2016

Wonderful stay when I travel to McAllen again I will definitely stay here. The only issue I had, and it was minor, the pillows were too soft for me and my family. The food was the best. The staff was so nice, we got in late and they took a day off the reservation because we were supposed to check... More 

Review collected in partnership with this hotel

Helpful?
Thank Amanda P
Cleveland, Ohio
1 review
Reviewed 11 October 2016

This was my first stay here, and I can say I was very pleased and surprised. It has an excellent breakfast; the indoor/outdoor pool was great, specially after shopping; and the rooms were very clean and comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Rodolfo G
Management response:

Thank you for your comments. We are pleased to hear that you and your family enjoyed your stay with us! More 

35 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Room/Suite (1)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (7)
Viewed
Dining (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these McAllen hotels
0.7 km away
DoubleTree Suites by Hilton Hotel McAllen
4.6 km away
Hawthorn Suites by Wyndham McAllen
1.1 km away
Hampton Inn & Suites McAllen
Show Prices
Show Prices
Show Prices
0.9 km away
La Quinta Inn McAllen
La Quinta Inn McAllen
#15 of 42 in McAllen
205 reviews
0.8 km away
Wingate By Wyndham McAllen
0.4 km away
Staybridge Suites McAllen
Staybridge Suites McAllen
#13 of 42 in McAllen
98 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more   less 

Additional Information about Smart iStay Hotel in McAllen

Address: 1921 South 10th Street, McAllen, TX 78503 (Formerly Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall))
Region: United States > Texas > McAllen
Price Range: $133 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart iStay Hotel in McAllen 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity, Expedia and Booking.com so you can book your Smart iStay Hotel in McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen
Hotel Style:
#4 Best Value Hotel in McAllen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Smart iStay Hotel in McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night.”
 of 5 bubbles luv2travelMAP, 3 Dec 2015 | Read review
“Make sure there are spotlights outside your window!!!”
 of 5 bubbles ChinSin2003, 3 Feb 2015 | Read review
“Quiet third floor, away from elevators, however outdoor noises can be muffled by air conditioning unit running.”
 of 5 bubbles 74blancae, 14 Dec 2014 | Read review
“Check you rooms is clean”
 of 5 bubbles anatayla, 5 Feb 2014 | Read review
“Request a room overlooking the pool.”
 of 5 bubbles 555teresav, 20 Jan 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay