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Smart iStay Hotel in McAllen

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Smart iStay Hotel in McAllen
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328 Reviews from our TripAdvisor Community

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There are newer reviews for Smart iStay Hotel in McAllen
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Showing 140: English reviews
Reviewed 23 March 2016

Family trip to visit the church in San Juan. Excellent place to stay. Local to all the attractions. Close to all the resturaunts and close to the mall. The hotel staff were all very nice and accommodating.

Thank richardoR8457MU
Reviewed 22 March 2016

The best part was the service of the employees and the breakfast! I really enjoyed my stay at Smart Isay! The pool was awesome too. I would definitely recommend this hotel to anyone looking to have a great time. It is at a great spot too!

Thank mayram201
Reviewed 22 March 2016

We really loved the plac,e great location. Awesome breakfast.loved that the check out was till 12 that was cool no rushing in the morning to get out... We loved the pools! Need to come back with the kiddos:)

Thank Daniela G
Reviewed 21 March 2016

Counter service was friendly and courteous. Great breakfast. Clean comfortable room. Great location. Was suggested by a friend at work. I would definitely recommend to a friend. If I'm in the area again I would choose iStay again.

Thank juddietz
San Antonio
Reviewed 20 March 2016

I travel to McAllen a lot and always stay here, it use to be Holiday Inn but i think i like the new company better. The rooms are newly renovated, the breakfast is great and i was get excellent service

Thank rosariae782
Jackson Hole, Wyoming
Reviewed 19 March 2016

We visited the Rio Grande Valley to do some serious birding recently and used this hotel for our base. The property was previously known as the Holiday Inn Express but there is nothing express about it. The entire hotel was clean and the staff very interested in making sure our stay was perfect. The rooms were a little outdated but...

Thank Tim G
Reviewed 17 March 2016

Friendly and helpful staff, comfortable beds, clean facilities, what more can one ask for. The hotel went out of its way to accommodate a group of 50 birders who were up at the crack of dawn. Thanks for a great stay.

Thank barbarajU3718LY
Gambrills, Maryland
Reviewed 17 March 2016

We were part of a Birding Group (Birding Digest sponsored trip) that stayed at this hotel for 6 nights. No matter what the request the staff was very accommodating and all done with a very pleasant attitude. The hotel shuttle was great in providing quick service to and from the airport and to sites in the immediate vicinity (e.g., restaurants...

Thank jack-jean-21054
Zimmerman, Minnesota
Reviewed 16 March 2016

The Smart iStay Hotel in McAllen was a great place to stay. Clean, friendly staff, very convenient to the airport and to many fabulous bird watching sites. The shuttle service to the airport was fabulous - fast, no wait, courteous driver. I would stay here again.

Thank jhammre
Oscar B, General Manager at Smart iStay Hotel in McAllen, responded to this review

It was our pleasure hosting your group and appreciate your kind comments. We hope to have the opportunity to serve your lodging needs in the future.

Texas City
Reviewed 15 March 2016

Booking online was easy, booked at around 7pm on a Friday. For that night and Sat. night. Arrived Friday about 10:45pm no problems checking in. Very good customer service. The pictures on the hotels website are accurate. We were very satisfied and will probably stay here again.

Thank christophersL7301UN

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more   less 

Additional Information about Smart iStay Hotel in McAllen

Address: 1921 S 10th St, McAllen, TX 78503-5403 (Formerly Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall))
Region: United States > Texas > McAllen
Price Range: $132 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart iStay Hotel in McAllen 3*
Number of rooms: 191
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Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen
Hotel Style:
#4 Best Value Hotel in McAllen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night.”
 of 5 bubbles luv2travelMAP, 3 Dec 2015 | Read review
“Make sure there are spotlights outside your window!!!”
 of 5 bubbles ChinSin2003, 3 Feb 2015 | Read review
“Quiet third floor, away from elevators, however outdoor noises can be muffled by air conditioning unit running.”
 of 5 bubbles 74blancae, 14 Dec 2014 | Read review
“Check you rooms is clean”
 of 5 bubbles anatayla, 5 Feb 2014 | Read review
“Request a room overlooking the pool.”
 of 5 bubbles 555teresav, 20 Jan 2014 | Read review
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