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DoubleTree Suites by Hilton Hotel McAllen

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DoubleTree Suites by Hilton Hotel McAllen
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356 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Washington DC, District of Columbia
Reviewed yesterday NEW

This was the most comfortable hotel I have been in a while, though with that said it wasn't as quiet on my side; which was on the forth floor, above the pool area. Couldn't tell if the late night noise (10:30ish PM) was from the pool or not. I would recommend staying on the opposite side. Definitely would stay here...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank GeoTrooper
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017

Hotel was perfect the only issue we had is that the price quoted when I made my reservation ($113.85 including tax) was different than the price they charged me at my credit card ($130.93 including tax), that is not acceptable, either they lied when I made my reservation or there was a mistake. I rather not stay there anymore in...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alejandrol573
About Hotel's Favourite Review
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi Alejandrol573, Thank you for commenting on your recent stay with us! I am so sorry to learn there was a billing issue, however we'd be happy to honor what was quoted and can refund the difference immediately! Please reach out to the hotel and we'll make it right! Warm Regards, Crystal

Houston, Texas
Reviewed yesterday NEW

Great location with grocery store and restaurants nearby!!! Hotel also has Starbucks and an indoor pool. This definitely be our go to hotel when we visit again. The Sunday Brunch looks amazing and happy hour specials were a nice touch

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank timothygD7471VT
Reviewed 3 days ago NEWvia mobile

We were very happy with our stay here. The service was great & all the staff we encountered were so polite & helpful. The only thing I would change about the hotel in general is that there were adult swim hours for the pool.

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Helpful?
Thank Julia T
Cincinnati, Ohio
Reviewed 4 days ago NEW

2nd time I have stayed here and it is still a good hotel. Used to be an embassy suites and now it says doubletree. Room was clean and everything worked as it should. Breakfast was very good in the mornings! They knew I was an Hilton Honors Silver member and gave me coupons for free breakfast every morning, M&Ms, water,...

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Helpful?
Thank Penrodoh
Duluth, Minnesota
Reviewed 1 week ago

The staff was great! They allowed me to check in early and depart late due to flight schedules. I would not hesitate to stay here again! The bar was great and the wait staff recognized us after our first visit! Sergio even remember what we drank the day before! Awesime

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank carlosgN7250VN
Laredo, United States
Reviewed 1 week ago

Hilton did not allow me to cancel or make changes to my reservation and went on to charge me even though i did not use their services. The room went unused and my credit card was billed for the stay! Simply terrible!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E821MOrichardl
Saint Louis, Missouri
Reviewed 1 week ago

Check in wasn't as efficient as I experienced in the past as a Hilton Honors guest. However, the following evening there was a young man; I believe his name was something like Jacob that was exceptional. I only eat fish so the breakfast buffet didn't provide much for me and I wasn't offered anything else by the servers.

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Helpful?
Thank tereniep
Fort Worth, Texas
Reviewed 2 weeks ago

Doubletree has spruced up since it's Embassy Suites days and is a comfortable, friendly, more modern version of its self. We tryed the cowboy steak, cooked to perfection, and a wood fired pizza. Excellent

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jillgs
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi Jillgs, Thank you for sharing your comments regarding your recent stay with us! We are elated you highly enjoyed our newly remodeled property and appreciate your continued loyalty! We look forward to serving you and the family when visiting McAllen! Kindest Regards, Crystal

Houston, Texas
Reviewed 2 weeks ago

We are very pleased with our room. It has all the amenities, like a blow dryer, iron, and specially a little fridge. Wish all hotels had them. I will continue to stay there every time I go back to visit family.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 737evangelinag
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi 737evangelinag, We sincerely appreciate you taking the time to provide feedback regarding your recent stay with us! We are super elated you enjoyed your suite and services the hotel provides and we look forward to serving you and the family again soon! Sincerely, Crystal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd St, McAllen, TX 78503-1289 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: $141 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
9 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors might be better as the elevator was not always working well.”
 of 5 bubbles DC2florida, 26 Feb 2017 | Read review
“We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in other cities it appeared equal to them”
 of 5 bubbles sandyfou97, 13 Feb 2017 | Read review
“rooms on the west side are quieter and you can use the service elevator,its faster.!!!”
 of 5 bubbles kshank2017, 14 Jan 2017 | Read review
“high floor facing south was great view”
 of 5 bubbles Joe90123, 7 Dec 2016 | Read review
“Any room off main floor is fine. Book one facing the courtyard.”
 of 5 bubbles superlean3, 4 Dec 2016 | Read review
5 of 5