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DoubleTree Suites by Hilton Hotel McAllen

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DoubleTree Suites by Hilton Hotel McAllen
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311 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Reviewed 2 days ago NEWvia mobile

Upon entering this hotel you are swept into a small oasis away from it all it seems. I joined a friend for their happy hour which is from 4 to 7 p.m.. I was immediately impressed with the fact that the bartender knew how to make a Manhattan, and my friend had a Gimlet. The bartender only used top shelf...

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Helpful?
Thank kilela
Reviewed 2 days ago NEWvia mobile

Well here we go...lazy sunday before the game ..met with visiting freinds at the atrium of this property.. This hotel was previously an embassy suites property, they remodeled it to give it a more modern flare gone is the beautiful two story fountain and the beautiful spanish decor which made this a warm and need to stay place. Now it...

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Helpful?
Thank Dan F
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hello Dan F, Thank you for sharing your feedback regarding your experience at our 2nd Street Bistro. I am so sorry to hear we did not provide you with the level of service you've come to expect from DoubleTree Suites McAllen and that the brick oven pizza was not up to standards. We value you as our loyal customer and...

Mcallen, United States
Reviewed 2 days ago NEW

good customer service the pool is very nice. location is great staff is friendly clean rooms. good internet. kids food not recommended from restaurant. close to all shopping in Mcallen right by the Mall very clean hotel

Review collected in partnership with DoubleTree by Hilton
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Thank 655samuelo
Mcallen
Reviewed 3 days ago NEW

I would definitely recommend this hotel. The room was clean and spacious and staff was very friendly. The hotel is close to shopping facilities and is near the expressway allowing you to travel anywhere in a dash.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Erik S
Corpus Christi, Texas
Reviewed 4 days ago NEW

Converted Embassy Suites. Somewhat dated, but well maintained. Hot water at night required running tap for a very long time. Wireless in the room was intermittent and required frequent re-connection. Dinner was a disappointment.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 426alano
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Good Afternoon 426alano. Thank you for providing us with feedback regarding your recent stay with us! I am sorry to hear you could not connect to a stable wifi connection and had to frequently log back in; I have addressed the issue with our provider to ensure all systems are working properly. I also apologize you were not satisfied with...

Boerne, Texas
Reviewed 5 days ago NEW

The food and Beverage service is great. I stay for about 10-15 days a month and the staff at the Bar and lounge, 2nd Street Bistro, area are the best group and most friendly I have had the pleasure to be around. They make sure that all customers are taken care of and they remember regulars and make sure that...

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Helpful?
Thank kshank2017
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hello Kshank2017, Thank you for sharing your great experiences at our hotel and especially at 2nd Street Bistro & Bar with our Lounge staff! We appreciate your loyalty and for recognizing the staff's customer service efforts! We look forward to serving you again in the future! Sincerest Regards, Crystal

Laredo, Texas
Reviewed 1 week ago

I felt very welcomed by all the staff! All my questions were answered about check out time and receipts! Thank you and thanks to all the staff! Breakfast was delicious and I loved the variety of selections of protein and breads!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jackglo
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hello Jackglo, Thank you for sharing your feedback about your recent stay with us! We are happy to hear you highly enjoyed the full cooked-to-order breakfast buffet and that the staff made you feel welcome! We look forward to having you stay with us again in the future! Sincerest Regards, Crystal

Laredo, Texas
Reviewed 1 week ago

It was my first time in McAllen and We stayed for my daughter's Cheer competition. I enjoyed the service and the staff was very helpful . Our room was beautiful and very comfortable , I would definitely stay here again and would recommend it to my friends .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank erikae259
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi Erikae259, Thank you so much for sharing your experience with us and we're so happy to hear your family thoroughly enjoyed their stay! We look forward to serving you and your family in the future! Kind Regards, Crystal

Pharr, United States
Reviewed 1 week ago

Hosted our wedding here and we couldn't be more happy with how everything turned out. Also loved stayed here during our wedding night and enjoyed a beautiful and delicious fruit and cheese platter and a chilled bottle of champagne. The staff did a beautiful job with the petals, towel swans and Godiva Chocolates on our bed. Truly very romantic. Great...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mariarP7852TB
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi MariarP7852TB, Congratulations on your wedding and Thank You for choosing us to be your destination of celebration! We are elated to hear you enjoyed the decorations in your suite and are glad we could be apart of this special occasion! We look forward to seeing you again in the future! Warm Regards, Crystal

Newnan, Georgia
Reviewed 1 week ago

This hotel is clean, has friendly staff and great amenities. The breakfast is good and the wait staff are friendly. I have stayed here a few times and will continue to stay there when I'm in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank N1520HZwilliamd
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Good Afternoon N1520HZwilliamd, Thank you for posting comments regarding your recent stay with us! We're so delighted to hear you enjoyed your stay and sincerely look forward to seeing you again in the future! Kindest Regards, Crystal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd St, McAllen, TX 78503-1289 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: $163 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
7 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side are quieter and you can use the service elevator,its faster.!!!”
 of 5 bubbles kshank2017, 14 Jan 2017 | Read review
“high floor facing south was great view”
 of 5 bubbles Joe90123, 7 Dec 2016 | Read review
“Any room off main floor is fine. Book one facing the courtyard.”
 of 5 bubbles superlean3, 4 Dec 2016 | Read review
“Ask to be far away from the ground floor as there was loud live music Sat. evening.”
 of 5 bubbles mrbillvr4, 29 Aug 2016 | Read review
“Some of the rooms have a balcony. Ask for one when you check in.”
 of 5 bubbles 770hanks, 6 Aug 2016 | Read review
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