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DoubleTree Suites by Hilton Hotel McAllen

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DoubleTree Suites by Hilton Hotel McAllen
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331 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel McAllen
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Showing 277: English reviews
Province of Heredia, Costa Rica
Reviewed 24 October 2016

Nice and large room, nice bar and restaurant environment, nice hotel layout and views, great shuttle service from / to airport and mall. Employees were always nice and focused to guest attention. I used free wifi with no issues.

Review collected in partnership with DoubleTree by Hilton
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Thank V6668UJalejandroa
Houston, Texas
Reviewed 19 October 2016

They did a really good job making my stay comfortable. The beds were very soft. The food was very good, they even made a food item for me that wasn't on the menu. When I needed a package that I was expecting, they did exactly what I needed to get the package to me.

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Thank charleshG9481CF
RI
Reviewed 19 October 2016 via mobile

This Hotel was renovated, but on a limited budget. Rooms not up to speed with other double tree hotels. It must be hard to hire bar staff, they are alway rude and clueless. You have to stay her to believe. Stay away. With so many other hotels around, find any place but here. It's a high end motel 6.

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1Thank TripMember081820152
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Thank you for sharing your feedback regarding our newly remodeled lounge area. We are consistently looking for ways to better our service and will take your comments under advisement when reviewing areas of improvement. We look forward to another opportunity of serving you in the future!

Austin, Texas
Reviewed 16 October 2016

Everything is truly outstanding at this hotel. You will not regret picking this one!!! The rooms are cozy yet have ample space. The common areas are beautiful. The staff is wonderful and the food is delicious!

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Thank nancyrF4853CU
Sharpsville
Reviewed 10 October 2016

The staff always greets me by name. The breakfast staff remembers what I drink and help with anything I ask for. The maid service is very nice. The water pressure in the shower is good. The refridgerator in the room sometimes has a problem with being a little too cold. Probably from other guests turning it down to cool beverages...

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Thank Randall S
Katy, United States
Reviewed 10 October 2016

The Customer Service is clearly a priority for this hotel. I was greeted with a warm cookie and bottled water. The hotel and rooms were very clean. I would highly recommend this hotel and will be the only hotel I stay at when visiting McAllen, Texas.

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Thank Jennifer W
Tallmadge, Ohio
Reviewed 9 October 2016

Great hotel and great location. The staff was very helpful, shuttle service was a welcome change from having to drive everywhere. Within the 3 mile radius of the hotel, is virtually everything you may need.

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Thank 325ray
Houston, United States
Reviewed 5 October 2016

Overall excellent experience! I had a good time with my wife. The location was near to everything. Awesome staff, clean room and the hotel itself was nice! I do recommend staying at the hotel if you're in the area. It really was a convenience staying here because there are other hotels that are not well kept.

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Thank Alejandro B
Houston, United States
Reviewed 4 October 2016

I wasn't expecting this place to be so awesome for $125 a night. This is really a steal of a deal. This is one of those times where it seems to be to be true and it actually is. I travel quite a bit and this place is one of the nicer Double Tree's that I've been in. Was an...

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Thank B M
Dallas
Reviewed 4 October 2016

Wife and I stayed 2 nights. Hotel was clean and quiet. Used fitness outside the hotel - very convenient and well equipped. The cookies we got at check-in were warm and tasty; a pleasant surprise. Would definitely stay there again.

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Thank Ellen D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd Street, McAllen, TX 78503 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: $157 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
8 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in other cities it appeared equal to them”
 of 5 bubbles sandyfou97, 13 Feb 2017 | Read review
“rooms on the west side are quieter and you can use the service elevator,its faster.!!!”
 of 5 bubbles kshank2017, 14 Jan 2017 | Read review
“high floor facing south was great view”
 of 5 bubbles Joe90123, 7 Dec 2016 | Read review
“Any room off main floor is fine. Book one facing the courtyard.”
 of 5 bubbles superlean3, 4 Dec 2016 | Read review
“Ask to be far away from the ground floor as there was loud live music Sat. evening.”
 of 5 bubbles mrbillvr4, 29 Aug 2016 | Read review
5 of 5