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WoodSpring Suites McKinney

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Traveller (2)
Room & Suite (29)
Overview
  • Excellent48%
  • Very good20%
  • Average6%
  • Poor4%
  • Terrible22%
24 Feb 2018
“Worst of Texas”
5 Dec 2017
“NEVER AGAIN”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
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Reviews (45)
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10
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LanguageEnglish
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10
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1 - 5 of 45 reviews
Reviewed 25 February 2018 via mobile

The worst hotel I’ve stayed at in many, many years. I just stopped in to get a few hours sleep and a shower before an event nearby tonight. The aircon unit registered 78dB, which is the equivalent of loud singing. Doors in the hallway were...More

1  Thank MajorBrad
Response from sjames280, Manager at WoodSpring Suites McKinneyResponded 27 February 2018

Thank you for your feedback. We apologize that our location did not meet your needs. We are an extended stay property with limited amenities. Shampoo is readily available upon request. We apologize for the noise levels you encountered and will work with our team to...More

Reviewed 6 December 2017

the worst hotel ever. there were crackheads everywhere and the rooms were horrible. had to go to walmart to get blankets just to be able to sleep. the beds were on bricks. just terrible.i would not recommend this to anyone.More

Thank ariesrock71
Response from sjames280, Manager at WoodSpring Suites McKinneyResponded 7 December 2017

Thank you for your feedback. We apologize that you were not satisfied with your stay, we will work hard to fix the issues you experienced. We are currently in the process of replacing mattresses at this location to improve our overall guest experience. Thanks for...More

Reviewed 21 July 2017 via mobile

The front staff young lady was very friendly but overall for a "Suite " type hotel, it's lacking. Truthfully, it's like being in a Motel 6 with a fridge and stove. Don't get me wrong, for the price and expectation, I love Motel 6 but...More

Thank galvanb
Response from sjames280, Manager at WoodSpring Suites McKinneyResponded 24 July 2017

Thank you for your feedback. We are sorry that we did not fully meet your expectations but glad that you found the staff to be friendly and the location convenient. We are a very basic extended stay type property with limited services available. We do...More

Reviewed 8 April 2017 via mobile

Stayed for work rooms appear dated but clean, bed feels like your sleeping on a piece of plywood very uncomfortable, desk lady was nice. Area is ok just off main highway and short distance from restaurants.

Thank Goosenator
Management response:Responded 16 April 2017

Thank you for your business and taking the time to submit a review. We appreciate the feedback to improve our guest experience overall and remain grateful for the kind words about our Team and prominent location.

Reviewed 27 November 2016

While registering for my stay at the Value Place in McKinney, Tracy O., the guest attendant was the most friendliest and professional attendant that I have ever encountered. She was very knowledgeable about the property and answered all my questions. Tracy O. made my experience...More

Thank falcon3mom
Response from Stephen S, District Manager at WoodSpring Suites McKinneyResponded 1 December 2016

Thank you for taking the time to write a review on your stay. It is rewarding to hear that the guest attendant was friendly and helpful. We are glad to hear that your stay was comfortable and you felt at home. We look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$58 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$58 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2)
Room & Suite (29)
Questions & Answers
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Room Tips
"Noisy A/C on the first floor. Stay away from the exit doors....it is noisy hearing the opening and closing..."
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"Make reservations as rooms go fast. North side third floor would be a good choice."
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"bring extra savings money if you want room service and wi-fi and no oven"
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"McKinney is a wonderful mix of urban and country and even though they are expanding N. Central Expressway the..."
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