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Campanile Madrid Alcala de Henares

Overview
Calle Fausto Elhuyar 3, 28806 Alcala De Henares Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
About
Description
Campanile Madrid Alcala de Henares is an excellent choice for travellers visiting Alcala De Henares, offering many helpful amenities designed to enhance your stay. More Given the close proximity of popular landmarks, such as Universidad de Alcala (2.6 km) and Convento de las Clarisas de San Diego (2.7 km), guests of Campanile Madrid Alcala de Henares can easily experience some of Alcala De Henares' most well known attractions. Free wifi is offered to guests, and rooms at Campanile Madrid Alcala de Henares include air conditioning, a desk, and a telephone. For travellers arriving by car, there is free parking. While visiting Alcala De Henares, you may want to try some tapas at one of the nearby restaurants, such as Restaurante Nino, Indalo Tapas Alcala Centro, or La Taberna de Rusty. Should time allow, Hacia la Salida (0.1 km), Romana de Complutum (1.0 km), and La Mezquita I & III (1.1 km) are some popular attractions that are within walking distance. Enjoy your stay in Alcala De Henares! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
110
Price range
US$51 - US$103 (Based on Average Rates for a Standard Room)
Location
Spain > Community of Madrid > Alcala De Henares
Nearby
Nearby HotelsSee all 18 nearby hotels
Hotel Puerta de Alcala
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.04 km away
Isla de La Garena Hotel
202 reviews
.75 km away
Ibis Madrid Alcala de Henares la Garena
365 reviews
.79 km away
Zouk Motel
324 reviews
1.37 km away
Nearby RestaurantsSee all 407 nearby restaurants
Mas Que Bocados
117 reviews
.18 km away
Alcaravea Alcala
147 reviews
.20 km away
Real Asador Libanes
23 reviews
.09 km away
Indalo Tapas Alcala Garena
99 reviews
.09 km away
Nearby AttractionsSee all 102 nearby attractions
Romana de Complutum
25 reviews
1.01 km away
El Corte Ingles
5 reviews
.54 km away
Hacia la Salida
33 reviews
.11 km away
Mombasa Alcala-La Garena
34 reviews
.24 km away
Reviews & more
305Reviews
71Photos
5Q+A
7Room tips
Traveller rating
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Time of year
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  • English
Show reviews that mention
A one night stopover travelling down through Spain. The hotel is well situated with easy access. Staff were helpful & friendly. I believe that the hotel is currently being refurbished and in truth some of the rooms really do need it. No hot water when we checked in but sorted
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Review collected in partnership with Campanile.com - Louvre Hotels Group
Response from campanilealcala, Directeur général at Campanile Madrid Alcala de Henares
Responded 6 Nov 2018
Dear guest Thanks for your comments which help us improve and meet our guest´s expectations. I do apologise if the emergency lighting was too bright for you. On the day of your arrival we were doing a repair on the water tanks which avoided water supply during two hours, thanks for your patience as it was sorted shortly We hope to see you soon again Regards Cristina Gómez Hotel Manager
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We have stayed in this hotel several times before and have been very satisfied in the past. After a gap of a few years we rebooked and found a marked deterioration in the catering dept. and staff attitudes. We were not welcomed at reception, we were 'processed' in the most unfrie
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Review collected in partnership with Campanile.com - Louvre Hotels Group
Response from campanilealcala, Directeur général at Campanile Madrid Alcala de Henares
Responded 14 May 2018
Dear client I am very disappointed to hear that your stay was not at all as the standard we offer to all our clients. We work on a daily basis to make sure we deliver the best service ever but as I read your comments as a manager my duty is to investigate what went wrong and why and make sure it does not happen again. I am available on a daily basis at the hotel to make sure if a client needs to contact me I can definitely try to handle things at the right time. Your comment will help me to prevent this situation happening again making sure standards are followed by the personnel of the hotel. I will like to encourage you to use our hotel again and send me your reservation details by email to manager.alcala@campanile.com so that we can show you that this has been a one-off situation and that our service is as always has been Kind Regards Cristina Gomez Hotel Manager
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Generally this place has always been just about ok but things are slipping. In the past it’s been nice to have a cold pint of beer in the bar but this time, with no explanation the beer pump has no beer, only expensive bottles.....ok two glasses of house red then please.....afte
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Response from campanilealcala, Directeur général at Campanile Madrid Alcala de Henares
Responded 26 Mar 2018
Dear Guest I truly apologise for the inconvenience caused and will speak to the staff to make sure our guests expectations are really met. I am surprised about your comment regarding the beer as the bottled beer and the draft one has exactly the same price, nonetheless I will have a meeting with the staff to explain your comment and train them accordingly. We hope to see you soon to give us the opportunity to give you the best service ever Kind Regards Cristina Gómez Hotel Manager
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Hotel Campanile Alcala de Henares has very friendly and professional staff! The hotel is well manteined. Reception staff really nice and helpful. Highly recommend it. The hotel is not to far away from the city centre, easy access to public transport.
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Response from campanilealcala, Directeur général at Campanile Madrid Alcala de Henares
Responded 6 Feb 2018
Dear Tatiana Thank you very much for sharing your experience with us. We work very hard to achieve our client´s expectations. We look forward to meeting you again Regards Cristina Gómez Hotel Manager
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Highly recommended. The hotel has everything that one looks for: big clean room, comfortable bed, easy access to public transportation, good value for money, good dinner menu. The staff is very nice and professional. Thank you for such a pleasant stay.
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Review collected in partnership with this hotel
Response from campanilealcala, General Manager at Campanile Madrid Alcala de Henares
Responded 28 Jan 2018
Dear guest Thanks very much for taking the time to share your experience with us. We work on a daily basis to ensure the best service for our clients. Thanks to you for visiting us We hope to see soon again Kind Regards Cristina Gómez GM
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We are a family of 2 adults and 3 children (twins age 9 and a 14 year old) and a dog. Could you accommodate us in 1 room? If not, do you have connecting rooms?
Dear customers Yes, we do have interconnecting rooms available. Please contact the hotel for your request Regards
0 votes
What is the name of the train station I need to get off at for the Campanile Alcala as I will be travelling from the airport in the evening ?
Dear guest The train station La Garena-Alcalá is located at 100 metres distance of the hotel. Have a nice trip` Cristina Gómez-Hotel Manager
0 votes
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Could you tell me the name of the train station I need to get off at for the Campanile Alcala Henares as I will be travelling from the airport in the evening ? Cheers Beryl
Dear Guest, The travel station you need to get off is Alcalá- La Garena. The hotel is located at 100 metres opposite the train station Have a nice trip
0 votes
Cuánto cuesta el desayuno?
No se tuve pensión completa
0 votes
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¿Un menor de 15 años puede reservar una habitación y utilizarla sin supervisión de un adulto con una menor de acompañante por dos noches y un dia?
Buenos días La legislación española no permite a menores de 16 años alojarse en establecimientos hoteleros sin un adulto al menos. No obstante puede venir con el menor y presentar el libro de familia, ambos dnis y una carta donde certifique que usted es la persona responsable de ese menor y que autoriza la estancia Cualquier duda contacte directamente con el hotel Un saludo
0 votes
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"Rooms are ok but avoids those overlooking the square/bars at the back in the summer as there can be a lot of noise in to the early hours"
"Ask for non smoker room"
"Rooms at the back are quieter."
"Rooms are all fairly quiet."
"All rooms are the same layout. Rooms on the street side have early morning sun."
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