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Isla de La Garena Hotel

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150 Reviews from our TripAdvisor Community

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Showing 10: English reviews
UKNW
Reviewed 19 July 2016

Excellent staff who are always helpful. Tends to get very busy at the weekend as it has a very good outdoor pool area and also seems to be the local wedding celebrations venue, but weekdays it can be very quiet which is ideal for us. Only downside would be the quality of the menu at lunchtime if you just want...

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Helpful?
Thank BlineandGrettiTours
Florida
Reviewed 27 October 2015

I booked this hotel because of the price and because it was represented by ORBITZ to be close to the airport, as I had another flight the next day. However the taxi from the Madrid airport was 40 euros, and back to the airport a bit under 40 euros. I spent more on the two taxis than the cost of...

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Helpful?
Thank retiredorange
Clare, United Kingdom
Reviewed 16 April 2015

Stayed here for business. The hotel rooms were good and the staff were really helpful. But if I am staying away for business there are really two other things that I am looking for the first is wifi in my room so that I can conduct business whilst at the hotel. I was put in room 228 this had no...

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Helpful?
Thank Ian M
HOTELISLADELAGARENA, Director General at Isla de La Garena Hotel, responded to this review

Dear Client, thank you for your comment. We take into cosideration all our opinions since they helps to improve. Regarding wifi problems, we are working on them. However, sometimes they are due to our internet company supplier. Regarding your problem with your dinner, we have a large Bar Menu available for our clients. It is true we have an offer...

Banbury, United Kingdom
Reviewed 15 April 2015

I often travel for business to Alcala De Henares and there are only a few options available close to where we work - there are quite a few hotel in the town itself. Isla de La Garena is a little gem of a hotel, and the staff are very welcoming. The rooms are nice size, very clean, and there are...

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Helpful?
Thank Thomas O
HOTELISLADELAGARENA, Director General at Isla de La Garena Hotel, responded to this review

Dear client, thank you for your comment. We really appreciate it, since it perfectly remarks the main characteristics of our hotel: our friendly staff and our facilities (SPA during winter time, swimming pool during summer time, gym, wifi, all included in the price. We hope to see you soon.

Karachi, Pakistan
Reviewed 22 March 2014

Clean bedrooms (daily verified) Wonderful breakfast with all fresh choice and beverages Staff really kind and taking care on all your request Full assistance on desk when information needed. Staff very supportive & helpful!

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Thank Pakistan P
Montreuil, France
Reviewed 14 October 2013

Clean bedrooms (daily verified) Wonderful breakfast with all all fresh choice and beverages Staff really kind and taking care on all your request Full assistance on desk when information needed Perhaps an improvement : improve restaurant area as often the same proposals !?

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Helpful?
Thank Bruno L
New York City, New York
Reviewed 11 March 2013

We spent one night at this hotel in December with our dog. Our room was modern and clean and had a nice terrace. The bathroom was large and clean but a little outdated for my taste, same goes for the lobby and indoor pool. We didn't get to use outside pool because of traveling in December, but the outside area...

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2Thank SK2288
Seaford, United Kingdom
Reviewed 16 April 2012

We stayed at this hotel to check out the facilities for my sons wedding which is not far from this hotel. A great base with local bars and resturants only a 5 min walk away. We was very pleased with the rooms and pool area and spa. The breakfast was of a good standard. We have now booked 29 rooms...

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Thank billtrathen
Madrid, Spain
Reviewed 21 March 2011

We travelled by car for a sunny weekend break at Alcala de Henares, and chose the hotel for it's pool and spa facilities, as well as its convenient highway location. The problems started after an apparent misadvertisement at Booking.com: it turned our "double or twin room booking" was only valid for a twin room. The staff explained their hotel categorised...

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1Thank CuriousTravell
Luxembourg City, Luxembourg
Reviewed 19 February 2007

Nice new hotel with clean well equipped rooms in an open environment very nicely decorated (lots of paintings). The quality of the rooms is out of doubt. The staff is very friendly and useful, and the cafeteria serves well at very competitive prices. The location is very convenient for travelling purposes (near the freeway A-2), near the business and industrial...

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2Thank DDGM

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Isla de La Garena Hotel

Address: Calle Galileo Galilei 18 S/N | La Garena, 28806 Alcala De Henares, Spain
Region: Spain > Community of Madrid > Alcala De Henares
Price Range: $91 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla de La Garena Hotel 4*
Number of rooms: 79
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Hotel Style:
#4 Luxury Hotel in Alcala De Henares
#5 Business Hotel in Alcala De Henares
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Questions & Answers

Here's what travellers have asked, with answers from Isla de La Garena Hotel staff and other travellers.
2 questions
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Questions? Get answers from Isla de La Garena Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floors have a great view of the pool and the mountains in the distance.”
 of 5 bubbles BlineandGrettiTours, 19 Jul 2016 | Read review
“My room was at a far end. So maybe that is why wifi was so weak.”
 of 5 bubbles retiredorange, 27 Oct 2015 | Read review
“Find one near the reception as anywhere else and the WIFI doesn't work.”
 of 5 bubbles ianmC2119AJ, 16 Apr 2015 | Read review
“Check the room before selecting one!”
 of 5 bubbles pakistanp, 21 Mar 2014 | Read review
“Bedrooms on 2nd or 3rd floor are more quite, also ask for sunny exposition : (avoid east)”
  • General view from swimming pool.
 of 5 bubbles brunol255, 14 Oct 2013 | Read review
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