Ibis Madrid Fuenlabrada
Carretera de Villaviciosa de Odón a Pinto Km. 20,550, 28946 Fuenlabrada Spain
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Avg. S$78 /night, 9/15 - 9/16
S$126
per night
S$98
per night
S$69
per night
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4.0
#3 of 9 hotels in FuenlabradaLocation
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Value
The Ibis Madrid Fuenlabrada hotel is located 5 km from the centre of Fuenlabrada, 16 km from Madrid, 28 km from Barajas airport. Close to the Palacio Congreso, Recinto Feriales and numerous tourist sites, Aranjuez, Chinchon, Plaza mayor, Puerta de Alcala, Madrid and Toledo, the hotel has 128 air-conditioned rooms with Wifi Internet access, including 4 adapted for disabled guests. A restaurant, a bar open 24/24, a terrace and free private outdoor closed parking are at your disposal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Concierge
Parking
Wifi
Restaurant
Breakfast buffet
Snack bar
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Telephone
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Green
Budget
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
Carretera de Villaviciosa de Odón a Pinto Km. 20,550, 28946 Fuenlabrada Spain
Name/address in local language
Getting there
Barajas Airport
29.1 km•
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Car Hire
1,477 Restaurants
within 10 kilometers
177Reviews8Q+A2Room tips
Reviews
Traveller rating
- 83
- 44
- 27
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Detailed Reviews
We arrived late, and we were still able to get a pizza to eat at the bar. There are hardly any vegetarian options available, so be warned! However the member of staff kindly made us a pizza with vegetarian toppings only.
However we went up to our room which smelt of smoke, it was disgusting despite this being a no smoking hotel, our air conditioning took a long time to cool the room leading to an uncomfortable nights sleep.
After having the aircon on for 12 hours, the smell of smoke wasn't too bad, so we kept our room as it seemed this was a common issue at this hotel. The full menu in the bar never seemed available, and some of the 24-hour options were always sold out.
There is nothing in walking distance to the hotel.
We requested a late checkout, which the hotel offers for €15 euros. To be told, it wasn't available, but we could pay for another night, and booking.com also showed availability. It seemed the staff were just unwilling to accommodate.
However we went up to our room which smelt of smoke, it was disgusting despite this being a no smoking hotel, our air conditioning took a long time to cool the room leading to an uncomfortable nights sleep.
After having the aircon on for 12 hours, the smell of smoke wasn't too bad, so we kept our room as it seemed this was a common issue at this hotel. The full menu in the bar never seemed available, and some of the 24-hour options were always sold out.
There is nothing in walking distance to the hotel.
We requested a late checkout, which the hotel offers for €15 euros. To be told, it wasn't available, but we could pay for another night, and booking.com also showed availability. It seemed the staff were just unwilling to accommodate.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of 4 hotels on this class trip.’Coming from America with this being my first hotel outside the country I had far higher expectations. The location, is not ideal, quite far from the nearest metro or commuter station. Not really central to Fuenlabrada either. The keypads in the small elevators are a nice touch but they would be better on the outside. Room was much smaller than I expected, seemingly meant for 2 when I had 3. Most American hotels are built for 4. Bathroom was also minor, and breakfast was a bit confusing. The wall outlets are a bit oddly placed. Overall I’d likely stay towards the center if I came back.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibis fuenlabrada, Owner at Ibis Madrid Fuenlabrada
Responded 2 Jun 2022
Hello, first of all thank you very much for leaving us a review. We are sorry to hear that you had this impression of the hotel. We are indeed located in an industrial area where we receive many customers who come to shop in the largest Chinese industrial area of Madrid. It is also very well located to enjoy the Warner Park Madrid, but unfortunately to go to the center of Madrid this hotel is not ideal. Regards, Laura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really when arrived receptionist was so friendly and efficient on checking. Room as usual in Ibis Red was according expectations and bed too.
My only concern is related food availability for dinner because they hadn't quite a lot of things from its menu something surprise but food was too according expectations
Really asked receptionish was when make checking because all staff was so efficient and friendly but specially Tania provide a great service.
My only concern is related food availability for dinner because they hadn't quite a lot of things from its menu something surprise but food was too according expectations
Really asked receptionish was when make checking because all staff was so efficient and friendly but specially Tania provide a great service.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibis fuenlabrada, Owner at Ibis Madrid Fuenlabrada
Responded 4 Jan 2022
Thank you very much for your comments! We are happy that you have enjoyed your stay with us and we are sorry that we ran out of some food on this occasion. We hope to see you soon again! Best regards, María
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely stinks of cigarettes and weed. Every door has a sigh saying that smoking in the room will result in a €50 fine. The hotel staff admitted to me that they dont care about people smoking in the rooms and they don't enforce the fines. This is probably okay of you smoke, but i find the smell disgusting. Even though we visited in November, the room got a bit too warm, I turned the aircon on to the "cool" setting and after about half a hour later I realised that the air con was blowing hot air out. Checked with staff to make sure I was using it correctly and was told it didnt work. Very basic rooms. to be fair I will also mention the positives - location is good if you habe a car, not far from the zoo, themepark and mall. Breakfast was okay and the mattress was quite comfortable. The pillow however, was awful. Overall,I definitely wouldn't stay in this hotel again and this experience has put me off booking Ibis in future.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst hotel in Spain. Small rooms that smell awful. Poor hygiene and cleanliness. The hotel is in a dreadful area (industrialestate). People smoke in the rooms and the staff are too scared to do anything about it. I would rather have slept in the car.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Bring nose plugs and alcohol gel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
They tried to kick me out my room 1 day before, I paid before.
I go to complain they call me a liar and laught at my face.
I stayed in more than 20 different ibis. This is worst. Ibis budget is better
I go to complain they call me a liar and laught at my face.
I stayed in more than 20 different ibis. This is worst. Ibis budget is better
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Respect to the consumer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cédric Pagès, General Manager at Ibis Madrid Fuenlabrada
Responded 20 Sept 2023
Dear customer, I am sorry for the misunderstanding, but we did not want to throw you out. I still don't understand how you could have thought this? We simply wanted to come in and clean the room and for this you are not allowed to be in the room. Once again we are sorry for the misunderstanding that we thought had been resolved. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked last minute on our car journey from uk to south of spain and only hotel that could accommodate a dog. Worst decision we ever made. It’s in the middle of an industrial estate with nowhere to walk apart from the car park as the traffic is very busy.
Room clean enough, food not good at all, felt like they had just taken it out a packet and put in microwave. We were leaving early next morning so was still dark and cold when my husband went to car park ahead of me & my daughter to get car warm for us. 2 men appeared from nowhere and told him he had a flat tyre as he went to look a third man grabbed his bag with all our money, passports, etc etc etc. Girl at reception didn’t seem to speak English??? when asked to phone police, a resident that was having breakfast was very helpful. Several police came quick but just felt like we were another statistic & it happens all the time. SO BE VERY AWARE OF THIS HOTEL, it’s caused us a nightmare.
Room clean enough, food not good at all, felt like they had just taken it out a packet and put in microwave. We were leaving early next morning so was still dark and cold when my husband went to car park ahead of me & my daughter to get car warm for us. 2 men appeared from nowhere and told him he had a flat tyre as he went to look a third man grabbed his bag with all our money, passports, etc etc etc. Girl at reception didn’t seem to speak English??? when asked to phone police, a resident that was having breakfast was very helpful. Several police came quick but just felt like we were another statistic & it happens all the time. SO BE VERY AWARE OF THIS HOTEL, it’s caused us a nightmare.
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Date of stay: January 2020
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANDRA D, Owner at Ibis Madrid Fuenlabrada
Responded 1 Feb 2020
Dear Caroline H, we are sorry for the incident that took place in our private car park, we apologize for what happened. It is true that it is an industrial zone, we regret that this type of incident occurs here, you always have to be careful. Receive greetings. Laura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I guess I can't say much more than what is in the title. But I can add that the service was good and the hotel was very clean. The location is very good for Warnes Bros Park but also interesting if you don't want to stay in plain centre of Madrid. Great!
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DIRECCION1, Front Office Manager at Ibis Madrid Fuenlabrada
Responded 13 Sept 2019
Thank you so much for your comments. We are happy to hear that our job is appreciated. Your opinion make us feel stronger to continue offering our best. We are waiting to seeing you soon. Regards Carmen Baviera- Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
If I wanted chicken nuggets I'll go McDonald's
Chicken caesar salad terrible
Don't waste your money go elsewhere
Very unsatisfactory dinner
Chicken was chicken nugget deep fried
A right royal rip off
Seriously don't waste your time and money
Wine was a little sour
Chicken caesar salad terrible
Don't waste your money go elsewhere
Very unsatisfactory dinner
Chicken was chicken nugget deep fried
A right royal rip off
Seriously don't waste your time and money
Wine was a little sour
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our first night we booked after driving through france and spain and it was a welcome sight, the staff were so welcoming to us and spoke some english which was lovely. The hotel room was simple and comfortable standard ibis absolutely no complaints there. This hotel is supplemented by its bar and restaurant and has a gorgeous outside area with comfy seating and a peaceful atmosphere, which we enjoyed a drink and so bar food after our long drive which was just what was needed! Breakfast the following morning was a lovely continental spread with plenty of variety
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vanuit het vliegveld adviseer ik of een auto te huren of een taxi te nemen.
Beiden opties zijn zeer betaalbaar, auto huren is relatief goedkoop, maar een taxi is ook te regelen tegen een kleine prijs.
Si, disponen de parking gratis para los clientes
hola! tiene parking gratuito, para ir a Madrid en transporte público tienes varias opciones. Una de ellas es ir con el coche a la estación de la Serna de Fuenlabrada allí lo puedes dejar aparcado, el tren te deja en 25 minutos en Atocha. Otra es ir en coche por la carretera de Toledo hacia Madrid y al entrar en Madrid por la zona de embajadores aparcar el coche y coger el metro.
PRICE RANGE
S$75 - S$101 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridFuenlabrada
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Ibis Madrid Fuenlabrada
Which popular attractions are close to Ibis Madrid Fuenlabrada?
Nearby attractions include DENI MODA SL (0.9 km), Baby Aurora (0.8 km), and 楼外楼 EL MUNDO (0.8 km).
What are some of the property amenities at Ibis Madrid Fuenlabrada?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ibis Madrid Fuenlabrada?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Ibis Madrid Fuenlabrada?
Yes, free parking is available to guests.
What are some restaurants close to Ibis Madrid Fuenlabrada?
Conveniently located restaurants include El Senorio de Ajuria, Rte. El Rincon de la Abuela, and Restaurante Arturo´s Fuenlabrada.
Are pets allowed at Ibis Madrid Fuenlabrada?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Madrid Fuenlabrada?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Chinese.
Are there any historical sites close to Ibis Madrid Fuenlabrada?
Many travellers enjoy visiting La Torre De Éboli (5.6 km).
Is Ibis Madrid Fuenlabrada accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.