Ibis Madrid Getafe
Calle Alcalde Angel Arroyo 8 Via de Servicio A-42 Toledo salida 10, 28904 Getafe Spain
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About
#2 of 10 hotels in Getafe
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Ibis Madrid Getafe hotel is located at the gates of Madrid, 20 km from the airport and 25 km from the Convention Centre and is accessible from the A42 motorway from Toledo. Only 15 km out of the centre of Madrid and the La Puerta Del Sol. Book one ofour 152 airconditioned rooms with WiFi Internet (including 4 adapted for guests with limited mobility) and make use of our amenities, including the PLANCHA Y PARRILLA restaurant, a 24 hour bar serving snacks and undercover pay parking. Pets allowed.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Car hire
Newspaper
Non-smoking hotel
24-hour front desk
Car park
Wifi
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish
Location
54Somewhat walkable
Grade: 54 out of 100
48Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
Calle Alcalde Angel Arroyo 8 Via de Servicio A-42 Toledo salida 10, 28904 Getafe Spain
Name/address in local language
Getting there
Getafe CentralMadrid Metro9 min
Juan de la CiervaMadrid Metro16 min
Car HireSee all Getafe car hire
509Reviews15Q+A2Room tips
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Stayed here twice in November and December. Good check-in, standard Ibis rooms, everything clean and in working order. Good overall housekeeping, nice breakfast with good selection and regularly topped up by efficient staff. Have stayed in Getafe a number of times, so know our way around, it's an easy walk into the centre where you will find a good selection of cafes, restaurants. Will happily stay at the ibis on our next visit
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bernard Larroque, General Manager at Ibis Madrid Getafe
Responded 14 Dec 2022
Thank you for your comment, we look forward to welcoming you to Getafe Bernard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a nice and quite ( in a good way) hotel. The food is great especially the pizza. The breakfast choice is tasty and vary. We chose the family room and it is quite roomy. The bed is comfy. The housekeeping is very helpful and friendly as well as the staff downstairs. The restaurant Downstairs is nice with industrial interior design
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked 2 weeks as my son are training with a local football club and this is a reasonable choice. The hotel is fine and the room is decent. However, no fridge, no water, no coffee maker; and that’s why sometimes we have to go to the lobby’s Grape Bar; for food and for football TV!! The price is reasonable and the food are fine. It is a nice place for grabbing a drink or snack watching UCL or La Liga game on a 65” tv.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bernard Larroque, General Manager at Ibis Madrid Getafe
Responded 28 Mar 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernard Larroque Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As an Accor gold member for several years, I have a clear understanding about what to expect in the different types of hotels. I have stayed also more than 10 times in this hotel but this time it was really poor service. When I made my reservation I asked for a late check out. The day of the check out first time someone from cleaning came to the room and I explained her the situation and it was okay. 20-30 minutes later, some was knocking loud and in a way to intimidate. While I said in clear spanish wait that person opened the door while I was underwear. This person stepped in instead of closing the door and wait outside to let me open the door. This person was yelling at me in my room. I didn´t let it escalate. I explained the situation again and the person left. This is the service I got as an Accor GOLD member in Ibis Getafe. Afterwards, the reception came with a lame excuses that they couldn't see my request for the late check out. So that is a excuse to enter the room of people in underwear and yell at them? There is no justification for this poor service, is there?…
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
You can fogert your car to visit Madrid because it's near the train station and subway. The room is soft and clean.You can have breackfast, lunch and dinner. In the same street there are two supermarkets
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Grim. Rather nasty hotel. I have stayed a few times of the years but it is now really really lacking in ALL areas. The rooms are dated. The so called new beds are now over 10 years old and they sweat. The corridors are dark and dingy. And as for the restaurant. THEY CAN'T COOK. Had the worse swordfish steak EVER. And when I complained to reception, the rude girl working the bar/restaurant told me off for not telling her first. Saying she could have given me something else which would be hard considering I'm a pescatarian. The whole experience of this hotel is nothing more that 3/10. Bad parking. Bad restaurant, Bad rooms, Can't care less staff, tatty elevators. This is not an IBIS.. This is an F1. Grim
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The food is fairly dire if I'm honest. There isn't any restaurants near by so unless you want to drive your kind of stuck. It was useful for my customer I needed to visit, but I wouldn't go out if my way to stay there The staff are pleasant enough
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Please be advised! I had my purse stolen in the lobby while socializing with friends from my tour group. According to hotel management, surveillance cameras showed the perpetrator coming in the front door, watching me for 30 minutes and then stealing my purse from my chair. He walked out the front door with my purse that had a large amount of cash, my passport, charge cards, glasses, medication, etc. I do not want this to happen to anyone else. The hotel had no security guard there that night, and the desk clerk seemed indifferent when I first reported my purse had been stolen to her. She didn’t offer information about the security camera until I requested it. I was informed by authorities that night that mine was not the first incident that has occurred there. If what was reported to me is true, I feel that the hotel should have been more proactive in preventing this type of activity.…
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Date of stay: June 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bernard L, General Manager at Ibis Madrid Getafe
Responded 28 Jun 2019
I'm sorry for what happened during your stay. I do not understand why the police have told him that it happens often because that is not true. All the team is aware of recognizing this type of thieves that act in all the hotels and airports of the world, not only in ibis Getafe. Best Regards. Bernard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for two nights and had two separate incidents with people in our group having something stolen. First night was bar staff made us pay twice for drinks. Second night my friend was sitting at a table at reception desk and had her purse stolen while she was sitting there and they distracted her. Hotel staff was not helpful and the lack of security was appalling. Will never stay here again !
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Date of stay: June 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
stayed champions league final weekend, arrived late, friendly polite check in staff, food and drink available late, excellent service, friendly staff, helpful with information throughout whole weekend,
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Review collected in partnership with Accorhotels.com
Date of stay: May 2019Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$61 - US$77 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridGetafe
NUMBER OF ROOMS
152
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Frequently Asked Questions about Ibis Madrid Getafe
Which popular attractions are close to Ibis Madrid Getafe?
Nearby attractions include Hospitalillo de San jose (1.2 km), Escapate Getafe (0.7 km), and Teatro Auditorio Federico Garcia Lorca (0.7 km).
What are some of the property amenities at Ibis Madrid Getafe?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Ibis Madrid Getafe?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Ibis Madrid Getafe?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Ibis Madrid Getafe?
Conveniently located restaurants include MANDA CARALLO, Oskar Burger, and Enboca Restaurante.
Are pets allowed at Ibis Madrid Getafe?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Madrid Getafe?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Ibis Madrid Getafe?
Many travellers enjoy visiting Royal Palace of Madrid (11.4 km), Plaza Mayor (11.2 km), and Museo Cerralbo (12.0 km).
Is Ibis Madrid Getafe accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.