Holiday Inn Express Madrid - Leganes, an IHG Hotel
Avda. de la Recomba 11, P.I. la Laguna, 28914 Leganes Spain
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About
#1 of 6 hotels in Leganes
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Business Centre with Internet Access
Banquet room
Baggage storage
Concierge
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Coffee / tea maker
Flatscreen TV
On-demand films
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
Contact
Avda. de la Recomba 11, P.I. la Laguna, 28914 Leganes Spain
Name/address in local language
Getting there
Car HireSee all Leganes car hire
355Reviews16Q+A3Room tips
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The staff is great and the hotel is very comfortable. This is a great place to stay If you need to be near Madrid, but don't want to stay in the city. I've been in many expensive and inexpensive hotels and I've never felt more comfortable.
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Arrived mid afternoon after a 35 minute taxi ride and was checked in by the lovely Paloma. The hotel is situated on the edge of an industrial park just off the motorway and the station is a 15 minute walk away so access to the city is easy. Across the road and over the bridge is a HUGE shopping mall with loads of shops and a very very nice supermarket which is handy. The hotel itself is corporate and will be the same as any Holiday Inn across the world. There are vending machines and an ice machine in the lobby which is handy. They have a very small bar in this hotel yet the lobby area is huge.Our room was clean and the beds very very comfy. It would have been nice to be able to open the window properly but I suspect that's a health and safety thing. The local law inforcement pop in for coffee which is nice to see. There is one downside to this hotel and its only a minor critique and that is the breakfast. Its continental which is fine but one day we went down and the orange juice had run out and although staff came out from the kitchen a couple of times no one bothered to refill the chiller. The meat selection was disappointing, sandwich ham REALLY and some real butter not butter tasting packs would have been nice. There were also empty baskets where I assume there had been croissants or pain au chocolat that hadn't been restocked. There was only a small bowl of fresh fruit. Where the kids had been helping themselves to cereal from the little dispensers where they had liked pushing the button over and over again there was cereal all over the surface and that remained there,no attempt was made to clear it up. Lots of the guests were leaving their plates and cups etc on the tables so new guests coming in were moving them to other tables to make room. The general public are stupid, when they go on holiday they have a tendency to think well I paid to come here so why should I its someone elses job so in situations like that(hotel restaurant etc) there should be signage directing them to clean up after all there were tray racks visible.The staff were hesitant in clearing up which resulted in a couple of families having their breakfast at the end of the restaurant standing up as they didnt have a clear table to sit at nd they weren't about to clear the table..Apart from that niggle for what we paid everything was good. I would stay here again and would recommend the hotel to anyone and everyone going to Madrid.…
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Date of stay: April 2019Trip type: Travelled with family
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This property is out of the city limits, & this in in midst of industrial area, surrounded by factories. This out of the way place. Rooms are just ok. If you are with a family, then this hotel is ok to spend time, if you are a solo traveler then this is not the hotel to stay at.t is a clean and neat hotel with a friendly staff that speaks pretty good English, but they dont have much option for vegetarians.
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Date of stay: October 2018Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DireccionHIExpress, Director de Relaciones Públicas at Holiday Inn Express Madrid - Leganes, an IHG Hotel
Responded 23 Nov 2018
Dear aishwaryasuresh2000, Thank you for taking the time in sharing your comments based on your recent stay with us. We will take into account your comments and pass on to the proper department. Looking forward to welcoming you in the near future, Best Regards Guest Relations Dept. Holiday Inn Express Madrid - Leganés
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This a very good 3 star hotel, very clean and modern, service was excellent, the rooms where cleaned everyday and had good facilities. Breakfast had a good continental selection of breads, pastries,cold meats, cheese etc, We had dinner which was also very good. The staff are so friendly and nothing is too much trouble. The hotel itself is a bit out of the way but the train service to leganes and Madrid are excellent and very cheap and there is are large shopping centre about 5 minutes walk away. I would recommend this hotel.
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Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Spent one more night recently , still a good place if you have business in the area , this time I found some issues in the bathroom (dirty floor and wall , worked out towel) but can still confirm overall cleanliness and comfort , I just hope this is a random glitch , will confirm after my next stay ...
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Date of stay: November 2017Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DireccionHIExpress, Director de Relaciones Públicas at Holiday Inn Express Madrid - Leganes, an IHG Hotel
Responded 19 Feb 2018
Dear AlessioG, thank you for sharing your comments on your recent stay with us. We take good note about these issues and make sure it won´t happen again. Looking forward to welcoming you in the near future. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay at this hotel during all of my business trips to Madrid. It is a clean and neat hotel with a friendly staff that speaks pretty good English. They serve a very Spanish breakfast and a nice variety for dinner. There are also several restaurants within 1.5km. They have secure parking. If you are not traveling with family I would recommend only staying Sunday thru Friday, because Friday and Saturday nights this hotel is popular with families that are going to the Warner Brothers Park that is nearby.
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Date of stay: December 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DireccionHIExpress, Director de Relaciones Públicas at Holiday Inn Express Madrid - Leganes, an IHG Hotel
Responded 5 Feb 2018
Dear williamtbryant, thank you very much for sharing your comments on your recent stay with us. We are more than happy to see that your stay met your expectations. We are looking forward to welcoming you in the near future. Best Regards Holiday Inn Express Madrid Leganés team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Its a neat clean hotel. Good if want to stay near to airport .Has a big Mall near bye .But in the hotel if you are a vegetarian you need to be prepared for food and even breakfast you need to be concern about
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express Madrid - Leganes, an IHG Hotel
Responded 7 Dec 2017
umesh_2us, Hello from the Holiday Inn Express Madrid - Leganes, we're happy to have host your stay. I'm sorry to hear that our breakfast choices missed to leave a more positive impression. Your feedback is important and shared with the team to help pinpoint areas for improvement. On the upside, I'm delighted to know that our hotel's cleanliness and convenient location are to your liking. Thanks for sharing your thoughts. I hope you find your way back to us when your plans bring you again to the area. Safe travels, Jillian I Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed a 2 night stay. The hotel was clean, good size rooms, and comfortable bed. The staff were very pleasant and helpful. They had the railroad map available and explained the routes. The hotel is in an industrial area so there are no restaurants or stores nearby. We ate dinner both nights and had a good light meal. Plenty of parking at the hotel. You can walk to the railway but we drove however we found the parking was an issue, the weather may have contributed. Overall a pleasant stay.
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Date of stay: October 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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It seems we got low cost room although we paid the price for regular standard room. There was no normal window looking outside but directly to the concrete block of the hotel itself. In the bathroom you could see that the water was leaking from the floor above, the temperature water in the bathtube suddenly changed from hot to cold and opposite, receptionists not very kind, holes in bed sheets, very limited breakfast without eggs etc. Good Wi-fi, possibility of parking on the street without extra costs and not far from high way
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Date of stay: June 2017Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DireccionHIExpress, Director de Relaciones Públicas at Holiday Inn Express Madrid - Leganes, an IHG Hotel
Responded 20 Jun 2017
Dear Observer76, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express MADRID - LEGANES. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Holiday Inn Express Leganes Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is on an industrial Estate. We stayed on a Friday night and chose to use the ample car park rather than on the road and first impressions on walking in with all four of us hot and tired was yes looks good. Was busy so slow check in and this was the theme for the rest of the evening, people checking in, wanting food with minimal staff. However can't fault staff, food and the room. Our room was made up already for us 4. Breakfast again good, typical HIX but no complaints. Don't plan to go for a wander about if you stay here though not much to see. Overall good place for a out of city stop over
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Date of stay: June 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DireccionHIExpress, Director de Relaciones con Clientes at Holiday Inn Express Madrid - Leganes, an IHG Hotel
Responded 7 Jun 2017
Dear Mr. PaulCFC Thank you so much for taking the time to share your impressions about your recent stay with us. Your comments are really valued for us. Looking forward to welcoming you in the near future, Best Regards Holiday Inn Express Madrid Leganes team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$74 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express madrid leganes hotel leganes
LOCATION
SpainCommunity of MadridLeganes
NUMBER OF ROOMS
80
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Frequently Asked Questions about Holiday Inn Express Madrid - Leganes, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Nearby attractions include Illusion Escape Room (2.7 km), Escape Kids Madrid (5.5 km), and Sapiens Escape Room (7.8 km).
What are some of the property amenities at Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Conveniently located restaurants include Sibuya Urban Sushi Bar X-Madrid, MANDA CARALLO, and The Black.
Are any cleaning services offered at Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Madrid - Leganes, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express Madrid - Leganes, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Holiday Inn Express Madrid - Leganes, an IHG Hotel?
Many travellers enjoy visiting Royal Palace of Madrid (13.5 km), Plaza Mayor (13.5 km), and Museo Cerralbo (14.1 km).
Is Holiday Inn Express Madrid - Leganes, an IHG Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.