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Sercotel Princesa De Eboli

441 reviews
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Traveller (120)
Room & Suite (232)
Dining (42)
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Overview
  • Excellent46%
  • Very good35%
  • Average9%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (441)Write a Review
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1 - 5 of 26 reviews
Reviewed today

Stayed here for business while in Madrid. Hotel is easy to find and is clean and tidy. Room was huge with a separate kitchen and dining area. Bathroom was ok, but shower was a bit hit and miss with temperature control.

Thank Mandy S
Reviewed 9 October 2017 via mobile

The hotel is good, there is a nice breakfast meal, the design of the hotel and the rooms is very nice. The staff does not know English very well so it's difficult if you are not speaking Spanish. The hotel is 30 minutes drive by...More

Thank Aya T
Response from Princesa d, Guest Relations Manager at Sercotel Princesa De EboliResponded 11 October 2017

Dear Aya, Many thanks for your comments. Our front desk staff speaks English fluently, so we kindly ask you next time contact them for any assistance you may need. We also encourage you next time to visit our restaurant where you can enjoy our healthy...More

Reviewed 27 March 2017

Impressive first impression of room but reality dawns quickly. Rooms are cold. WiFi is crap in the rooms. You need to wander the halls if you need to dowin load anything. Reception is tired and needs renovation. Fine for one night but no longer than...More

Thank cmmurph6
Response from Princesa d, Guest Relations Manager at Sercotel Princesa De EboliResponded 30 March 2017

Dear cmmurph6, Thank you for your comments. We are very sorry our hotel did not get your expectations. We have recently installed WIFI antennas to have a better coverage, but it also depends on the size of the document you are trying to dowload. We...More

Reviewed 14 November 2016

spacious room and that is the only positive thing I have to say about this hotel , bed was very basic and uncomfortable. we also had huge wall as for our view and WiFi didn't work unless you stand in the hallway. this hotel is...More

Thank shawrock
Response from Princesa d, Director General at Sercotel Princesa De EboliResponded 9 January 2017

Hello Shawrock, Thank you for your commentos. We are very sorry our hotel didn't get your expectations. We will try to continue with our continuous improvement policy. Best regards.

Reviewed 13 November 2016

What a gem of a find. We booked this hotel for a stopover on the way to the UK ferry and cannot complain at all. We booked the romantic deal which came as a junior suite with a bottle of sparking wine, chocolates, a host...More

Thank TheAlmafraCockney
Response from Princesa d, Director General at Sercotel Princesa De EboliResponded 14 November 2016

Dear Almafra Cockney, Thank you very much for your comments. We are glad your stay in our hotel was satisfaced. Best regards!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$65 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$65 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (120)
Room & Suite (232)
Dining (42)
Amenities (31)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Room Tips
"there are parking spaces out side the hotel , don't pay for hotel parking"
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"Check restaurant opening times and whether they have functions planned as otherwise you could end up hungry."
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"Not sure, not much to see!"
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"Preffer room in a 2-3 floors, because in this places Wifi is a little bit more better quality."
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