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Holiday Inn Express Madrid-Sebastian de los Reyes

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Holiday Inn Express Madrid-Sebastian de los Reyes
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196 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Camby, Indiana
Reviewed 5 June 2016

No real issues with the hotel. It's quite a distance from central Madrid, but it's nice to have the Metro so close to the hotel. The breakfast was ok, except for the left small shells on the boiled eggs (they need to be rinsed better). Overall, I'm pretty sure I would stay here again. Side note, expect to pay about...

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Helpful?
Thank Melissa T
IHGService, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes, responded to this review

Dear Melissa T, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you had a pleasant stay although we regret the issues you had...

London, United Kingdom
Reviewed 14 March 2016

Stayed here before an early morning flight. The check in staff could not have been more helpful when I was trying to print off my boarding pass. The hotel does have a car park - but the entry is challenging - very narrow. If you have a full size car you will be struggling. The room itself is fine -...

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Helpful?
Thank Henkyyy
IHGService, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes, responded to this review

Dear Henkyyy, Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I would like to apologize for any inconvenience the parking situation and sound proofing conditions may have caused you. We appreciate your comments as it is only with feedback like...

Mississauga, Canada
Reviewed 29 November 2015

A little bit far from downtown Madrid but it is a good location if you are on a budget. I would suggest taking the metro from the Infanta Sofia metro stop across the hospital parking lot. (5mins walk from hotel). It takes you right into Madrid with no connections for about €10 but check yourself for the exact amount. The price...

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1Thank ahabib3
Atlanta, Georgia
Reviewed 5 November 2015

Inexpensive, clean, business hotel. If you are doing work in the San Sebastian de los Reyes area, this is a cheap option. Breakfast is sparse and beds are not very comfortable. The bar downstairs is nice and will serve a very good coffee. It is a 20 minute cab ride to Madrid city center or airport.

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1Thank Rebecca H
IHGCare, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes, responded to this review

Dear Rebecca H, Thank you for your stay and for leaving a review. We value each feedback as this will allow us to identify areas that may benefit from additional attention. I am glad to read that you approve of the cleanliness level of our property. However, I am sorry for the disappointments you had with our breakfast selections. I...

penticton
Reviewed 20 October 2015

The staff were very helpful, however the bed was not comfortable at all, in fact I could feel the springs in the mattress. It is also a fair distance from airport and was a30euro, fare. We probably would not stay here again.

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Helpful?
Thank rick14
IHGCare, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes, responded to this review

Dear rick14, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our staff to be very helpful. However, we would like to apologize for falling short of your expectations regarding our beds. We also regret any inconvenience you experienced during your visit. We give...

Hannover, Germany
Reviewed 15 October 2015 via mobile

Nothing much to write about this hotel it is a standard HIE it is close to the airport but quite far from the city Centre. The rooms are clean although the decaf instead coffee sachets were not always replaced in the room. I had some laundry done which was at a very reasonable price.

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Thank IGW187351
IHGCare, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes, responded to this review

Dear IGW187351, Thank you for taking the time to write a review of your recent stay. I appreciate your kind comments. However, allow me to apologize if there were any shortfalls when it comes to some room amenities. I am confident that our management will continue to do their best to maintain and improve our services in order to achieve...

London, United Kingdom
Reviewed 25 July 2015

Hotel is very well located in the proximity of the airport and although quite a distance from the city centre there is a very convenient nearby metro station. Room was very comfortable and clean. Very comfortable bed with a selection of pillows. Bathroom was very good and clean, no bathtub - only shower. Quiet surrounding area with a few restaurants...

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Thank edse-100
Prague, Czech Republic
Reviewed 29 May 2015

I stayed two nights on my business trip to San Sebastian. There is probably nothing special to write about this hotel. It is regular Holiday Inn express. Location is OK as there is nice little park right accross the street. Breakfest was ok and room standard as well - you may find nicer hotels in this category but we know...

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Thank Diderko
IHGCare, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes, responded to this review

Dear Diderko, Thank you for your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly delighted to hear your kind words regarding our staff. However, we regret letting you down on some aspects of your stay. It is regrettable your stay was negatively...

Netanya, Israel
Reviewed 3 October 2014

I was on a business trip and laded late in the evening. The hotel in which I stay for the 2nd time now is the perfect solution for such stays, when you have a meeting early in the morning in the airport area and not in the city of Madrid. The staff id friendly, the rooms are clean, Wi-Fi is...

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Thank boazweiss
London, United Kingdom
Reviewed 30 September 2014

We booked the hotel together with our flight from Sept 11 for 3 nights with buffet breakfast which was excellent. €20 taxi fare to airport and Walking distance to metro but nearly an hour travel to the city centre by train. Near to Children's hospital which is an advantage for travellers with kids. Our room was big, relatively quiet during...

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Thank goldieW77

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hotel Holiday Inn Express Madrid Sebastian de los Reyes, the ideal location for business and leisure guests visiting the North of Madrid.The Hotel is situated in heart of one of the most important business areas, and is located 15 km to the north of Madrid, 10 km from Barajas Airport and only 6 km from the new airport terminal( T 4 ), with easy access to A-1 and within very close proximity to the Madrid Trade Fair IFEMA) .Bus stop to city center adjacent to hotel and Hospital del Norte Metro station 500 meters fom hotel In addition the hotel has 118 modern style double and twin bedrooms fully equipped to offer a comfortable, warm and friendly stay.In our rooms we offer as well Laptop connection with high speed internet WIFI at a charge and Digital movies pay-per-view service The Hotel Holiday Inn Express Madrid Sebastian de los Reyes is also close to some sports facilities like the Golf Clubs el Jarama y la Moraleja within a 7 km radius and the famous race track Circuito del Jarama, a historical site for F1 races which still holds car, motorcycle and truck races. Also we are one of the close Hotel to New Leisure Park Micropolix Stay with us and enjoy our Stay Smart spirit and ambience and make your stay a memorable one. ... more   less 

Additional Information about Holiday Inn Express Madrid-Sebastian de los Reyes

Address: Avenida de los Pirineos S/N | esq Camino de lo Cortao, 28700 San Sebastian de los Reyes, Spain
Region: Spain > Community of Madrid > San Sebastian de los Reyes
Price Range: $78 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Madrid-Sebastian de los Reyes 2.5*
Number of rooms: 118
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Also Known As:
Holiday Inn Express Madrid-Sebastian De Los Reyes Hotel
Holiday Inn San Sebastian De Los Reyes
San Sebastian De Los Reyes Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Madrid-Sebastian de los Reyes staff and other travellers.
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Questions? Get answers from Holiday Inn Express Madrid-Sebastian de los Reyes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a king and sofabed. it gives you some more space”
ahabib3, 28 Nov 2015 | Read review
“Thin walls make choosing a good room tough.”
rebeccah883, 5 Nov 2015 | Read review
“Inner rooms are quieter.”
canoepunkie, 18 Jul 2013 | Read review
“Ask for a room facing the exterior or you will have a room facing a courtyard and all of the other rooms”
jwkrengel, 3 May 2013 | Read review
“This hotel is outside of madrid, but very close to one of the metro stations that can take you into the city. As the hotel is located in an industrial park, there is not much to do after hours. Great restaurant around the corner.”
2lapiedad, 23 Nov 2011 | Read review
5 of 5