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Holiday Inn Express Madrid - Tres Cantos

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Holiday Inn Express Madrid - Tres Cantos
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143 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Massachusetts
Reviewed 15 December 2016 via mobile

After staying in Holiday inn express for over 5 years this one was a total miss. Its an old building where are rooms are outdated, the mattress too soft and curtains that wouldn't cover the windows. Oh and the heating wasn't working all day just at night time and in that time it got way too hot. The staff was...

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Helpful?
Thank TravelLife15
IHGService, Guest Relations Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear TravelLife15, Thank you for choosing to stay at the hotel and submitting your review. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that your stay at this property location did not live up to your expectations. Your concerns regarding the level of service you received from the staff will...

Napoli
Reviewed 10 December 2016 via mobile

Nice room, confortable bathroom and faire breakfast. Good position close to a big park and not so far from train station. The only not so good point is lack of free of charge parking inside hotel premises.

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Helpful?
Thank Luca S
London, UK
Reviewed 12 November 2016

Room was clean and of a standard size. No desk but a nice comfy chair, and a half-high table which you could use for both eating and working and was very comfortable and practical. Mattress was pretty soft, but bed was comfortable. Small TV, some English speaking (news) channels. Bathroom fine, hot water good. Unusually, iron and ironing board hangs...

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Helpful?
Thank polar_b
IHGService, Guest Relations Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear polar_b, Thank you for your feedback regarding your stay at Holiday Inn Express Madrid-Tres Cantos. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the internet service, bed and cleanliness. However, we’re sorry we fell below your expectation regarding the heating. We will address this concern....

Reviewed 13 October 2016

The Bad: - The room was fine in size, but had this awful smell to it. - The bathroom was dirty, loads of hair on the floor, in the sink etc - The breakfast was poor The Good: - Near to station, which is 25min or so to central Madrid

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Helpful?
Thank Nick D
IHGService, Guest Relations Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear Nick D, Thank you for your feedback regarding your stay at Holiday Inn Express Madrid-Tres Cantos. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the bathroom condition and breakfast selection. We will...

Reviewed 8 October 2016 via mobile

The hotel is clean and the staff are very friendly. The breakfast is of good quality and the hotel is around 5 minutes from Tres Cantos station. There was only one plug socket it my room but it was not too much trouble.

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Helpful?
Thank Josh P
Toulouse, France
Reviewed 23 August 2016 via mobile

We've stayed here in 2013 and recently again. It's a brilliantly located hotel an easy drive from the airport and out of the bustle of the city. Travelling with young family there's a McDonald's round the corner and an amazing local park opposite with slides and climbing frames even older children will enjoy. A family of four children and two...

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Thank Helen W
Christchurch, New Zealand
Reviewed 12 July 2016

Hi, as a New Zealand writer of short stories I do a lot of travelling around the world. My books are: Moments in Time, Bumpy Roads, Here Comes the Sun-Perhaps and So that's Life? Directions Tres Cantos is a three star hotel situated quite a distance from the centre of Madrid but 5 minutes walk from a Metro. The station...

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Thank Brian255118
Espinho, Portugal
Reviewed 16 June 2016

Although I am a fan of Holiday Inn hotels chain, this hotel in particular needs to step up in terms of look and attractiveness. The value for money is below average for this level. The quality ans speed of wi-fi internet is poor, what for business purpose is a must.

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Helpful?
Thank CMorais
IHGService, Guest Relations Manager at Holiday Inn Express Madrid - Tres Cantos, responded to this review

Dear CMorais, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. However, it is regrettable that the condition of the property and the internet connection fell below your expectations. Your feedback is of great importance to us and...

Reviewed 8 June 2016 via mobile

We were driving across the Europe and we stopped by this hotel for one night. The staff were very kind and experienced. The room was clean and we had everything we needed. Breakfast was included, it could've been a little more "advanced" than it was but that's a small issue. Very, very nice!

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Thank Joona M
Reviewed 10 March 2016

Everything was good. Staff spoke enough English if your Spanish is not very good. Breakfast was fair, staff and accomidations was very helpful and in good order. Parking is tricky but not too difficult

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Helpful?
Thank James G

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Express by Holiday Inn Madrid Tres Cantos Hotel is the best option when looking for a quiet Hotel located in Tres Cantos Business district. Madrid city centre very easy to reach within 30 minutes by train as well as the Universidad Autónoma de Madrid: 10 minutes. The hotel is located in a privileged area very close to the main headquarters of the most important companies situated in Tres Cantos: GlaxoSmithkline, IBM, Serono, Sener, Danone, Sogecable, BDF Nivea, BP Solar, EADS, Software AG, Siemens, Deimos, Crisa. The hotel is also next to Alcobendas, San Sebastian de los Reyes and Colmenar Viejo Industrial and financial areas. The family rooms can acomodate a maximum of 2 adults and 2 children. If you wish to make different arrangements, please contact the hotel directly. The Hotel provides Free wireless internet connectivity and Free breakfast buffet. The hotel is also ideal for those who want to overnight in the area of Madrid when crossing Spain without need to enter the city centre. ... more   less 

Additional Information about Holiday Inn Express Madrid - Tres Cantos

Address: Ronda Poniente 16 Euronova 3, 28760 Tres Cantos, Spain
Region: Spain > Community of Madrid > Tres Cantos
Price Range: $65 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Madrid - Tres Cantos 3*
Number of rooms: 61
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Also Known As:
Holiday Inn Tres Cantos
Tres Cantos Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Madrid - Tres Cantos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the ground floor due to noise”
 of 5 bubbles CMorais, 15 Jun 2016 | Read review
“Due to location do not think would make a difference.”
 of 5 bubbles 877yvonnek, 27 Feb 2016 | Read review
“Not ground near rest and can hear the chairs on floor at breakfast”
 of 5 bubbles W6084URkarenw, 29 May 2015 | Read review
“All rooms are the same.”
 of 5 bubbles arunraja, 5 May 2015 | Read review
“If you are non-smoker ask explicitly for a non-smoking room before accepting the key. I took for granted that in the absence of information non-smoking rooms were going to be assigned but it seems they do not care about it.”
 of 5 bubbles Alberto163, 2 Jul 2014 | Read review
5 of 5