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Holiday Inn Express & Suites Mesquite

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Holiday Inn Express & Suites Mesquite
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71 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Mesquite
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Showing 69: English reviews
1 review
Reviewed 28 October 2015 via mobile

Somehow my property disappeared and their response was that they aren't responsible for "LOST" property. No! It was stolen because if it wasn't it would be in my possession. Don't and Won't recommend!!

Helpful?
Thank maritza h
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Maritza Hernandez, We keep detailed records of all found items and we will make a reasonable effort to contact the guest if the item is left in the hotel's guest room after the guest has checked- out. We never found your flat iron in the room which we tossed from top to bottom when you called 4 days after... More 

Georgetown, Texas
1 review
Reviewed 6 October 2015 via mobile

Holiday inn express is supposed to be the new fast clean brand for this hotel chain. This place was one in disguise. It is old buildIng. The only elevator there broke down, lucky for me they fixed it in a couple of hours, I was on the 5 th floor so I only walked down once. I needed a quick... More 

Helpful?
Thank Edward M
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room and hotel conditions. Rest assured that these issues will be addressed with our current renovations. We value your comments and hope you will give us the opportunity to serve... More 

Travellers are raving about these Mesquite hotels

Green Valley, California
Level Contributor
330 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 10 June 2015 via mobile

Whereas this place used to be nice it has faded quite a bit and is no longer up to HIE standards. Walls are dinged up, carpets worn and stained, room desk looks like Bertha the elephant sat on it, room keys didn't work right, yada yada. Yes it's less than the Hampton up the road but now I see why.... More 

Helpful?
Thank WineEng
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for taking time and letting us know the issues you had and the poor service you got. We strive for excellent customer service and hospitality. We are very sorry that your stay wasn't very pleasant. We will do best to improve on our customer service and stay. If there is anything else we can do for you in... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2015 via mobile

Room was nasty. Bed not comfortable. Writing on wall that states Killroy was here '89.... Really have they not painted since 1989? Husband woke up to a really sore back from the sink hole in the bed. Stains on the floor under sink in the bathroom. Broken toilet paper holder. Mold (hope that is all it was) on the wall... More 

Helpful?
Thank amarinesmommy
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for taking time and letting us know the issues you had and the poor service you got. We strive for excellent customer service and hospitality. We are very sorry that your stay wasn't very pleasant. We will do best to improve on our customer service and stay. If there is anything else we can do for you in... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2015 via mobile

Yuck!!!!!! Yuck!!!!! Yuck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Smells Drains were clogged. And smells really bad. Felt dirty. We would not stay there again. The pool is closed.

Helpful?
Thank Tina P
Emmanuel C, Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Guest, We sincerely apologize for any inconvenience during your stay . I have shared your feed back to our General Manager and we are checking into resolving this problem . We greatly appreciate it your feed back and we hope to see you again soon! More 

Graford, Texas
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 April 2015

Clean rooms, good breakfast, but noisy location on I20. No pets at this location. A bit overpriced for the area. Difficult access off the highway. Busy night with a lot of traffic because of a youth sporting competition in area.

Helpful?
Thank rbjpk
Emmanuel C, Front Office Manager at Holiday Inn Express & Suites Mesquite, responded to this review

We sincerely apologize for any inconvenience the noise may have caused you. I have shared your feed back to our General Manager and we are checking into resolving this problem . We greatly appreciate it your feed back and we hope to see you again soon! More 

Level Contributor
316 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 17 April 2015 via mobile

Stayed on 3rd floor, could hear everything from the floor above, very noisy. Only consider staying here if you can be on the top floor. Bed is OK but have had better. Double sheeting is nice to have. Breakfast is OK but once again nothing great. Only plastic glasses, not great for a glass of wine. The coffee is terrible,... More 

Helpful?
Thank victorian5
Chesapeake, Virginia
Level Contributor
462 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
Reviewed 10 April 2015

This isn't a pretty place, or a pretty location, but it's convenient. The lobby is an old-style with a narrow, outdated lobby. Since we were only there for one quick overnight, it was adequate for our needs....and since it was the HIE in the area that had Rewards nights at 10,000 points, I didn't expect it to be the best.... More 

Helpful?
Thank Jen R
Emmanuel C, Front Office Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for your feed back, we greatly appreciate it. We are please to know the value and rooms are good. We apologize we did not meet your expectation of a great service. Please let us know if there is anything we can do. We hope to see you again soon. More 

Kansas
Level Contributor
19 reviews
Reviewed 17 March 2015

The rooms were nice and clean enough, however staying on the 5th floor we did notice some highway noise, almost as if the window is not shut. The hot water ran out several times but this was during a paintball tournament as everyone was coming back for that. If you are a light sleeper this hotel may not be for... More 

Helpful?
Thank J Man T
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear J Man T, Thank you very much for taking the time to share your comments online. I am happy that you have noticed the cleanliness of the room. I certainly apologize for the hot water shortage and for the issues you had with noise. I assure you that every comment, no matter how small, is taken very seriously. While... More 

Mesquite, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2014 via mobile

This is the worst holiday Inn express I have either seen in my life I will never come here agian the rooms suck I'm serious, the bed is like sleeping on brick it smells it's nasty not enough luggage carriers staff are okay elevator is small floors are Un even

Helpful?
1 Thank derell4567
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Let me apologize. You should never be made to feel like a bother and I see it was downhill from there. We clearly fell short on several levels and we regret the inconveniences and frustrations that prompted you to write this post. Your patronage and loyalty is important to us and I hope you will contact me directly to speak... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Mesquite! Minutes from downtown Dallas, in this Mesquite Hotel, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Our Mesquite Texas Hotel has Dallas/Fort Worth Airport (DFW) just 35 minutes away. The hotel in Mesquite Texas is located at exit 4, just off Interstate 635 at Military Parkway and Scyene Road. This Mesquite hotel will help maintain your exercise regimen in our fitness center. Swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our business center. Enjoy our complimentary Express Start breakfast daily, including our world-famous cinnamon rolls. Our intimate meeting space is perfect for the business conference or seminar and holds 30 people. Businesses near hotel: TEEX, IRIS, Auto Zone, CSI, Cowart Transportation, Gerard Roofing, SM&P Utilities, Tyco, FedEx ground, Stevens Transport, Adesa Car Auction, Gulf Coast, Marazzi Tile, Union Pacific, Fluor, Continental Electronics Attractions near hotel: Mesquite Championship Rodeo, Mesquite Convention Center, BBI Baseball, Mesquite Girls Softball Complex, Town East Mall, AMC 30 Theater, Mesquite Medical Center and Baylor Hospital, over 100 restaurants Visit Mesquite Texas and Stay Smart at the Holiday Inn Express Hotel! ... more   less 

Additional Information about Holiday Inn Express & Suites Mesquite

Address: 21850 Interstate 635, Mesquite, TX 75149
Region: United States > Texas > Mesquite
Price Range: $157 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mesquite 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Mesquite Hotel Mesquite
Holiday Inn Mesquite
Mesquite Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Mesquite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room farthest from highway.”
 of 5 bubbles rbjpk, 18 Apr 2015 | Read review
“Top floor, so that you don't have any thumping from the floors above.”
 of 5 bubbles JenR333, 10 Apr 2015 | Read review
“Stay at the opposite end of the hotel from the freeway….very noisy”
 of 5 bubbles bcw8620, 14 Jun 2014 | Read review
“Carpeting in bad condition and should be changed. ”
 of 5 bubbles 158jerryb, 28 May 2014 | Read review
“If you are tired they have dinners to buy, so you can heat it in your room, nice touch.”
 of 5 bubbles 228LauraB228, 13 Jun 2013 | Read review
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