Super friendly staff exceptional hygiene panoramic views of ocean sunsets maspalomas dunes enjoy long walks alond paved boardwalk along seashore 2 minutes to lovley beach what more could ask for just beautiful
My stay at this place was supposed to happen during what turned out to be the onset of the COVID pandemic, and so obviously all the plans had to be scrapped because of the canceled flights, closed borders etc. What a surprise it was when the owner of this place refused to process a refund notwithstanding the legal requirement as issued by the Spanish government, and then even did not bother answer any further request. It is only thanks to my bank that I managed to recover the full amount which took some 5-6 months or so. Y'all been warned!
Best possible view, very generous balconies, good location, everything is nice, clean and friendly, restaurants and supermarket are nearby. San Augustin beach is just a few steps from the hotel pool. It is also very quiet.
The views were what made this property stand out online, and sure enough they didn't disappoint in real life. We got treated to a beautiful sunset with stunning views every evening. A gorgeous patrolled beach with very fine black sand is right outside the property, and there is direct access to the beach promenade. The Pool are is beautiful, extensive and very well kept, also with the property's signature views. Sunbeds were abundant and disinfected every morning in line with the local hygiene regulations. Working from Gran Canaria to escape the lockdown at home, we stayed in one of the long-stay apartments on levels 1 and 2. The internet is wifi only (no ethernet socket in the room) but it proved to be fast enough to work most of the time. Occasional slowdowns occured but these were not the fault of the hotel. The views from all apartments are stunning but, being located on the ground level, as participants of the long-stay offer, we found it a little bit annoying that other guests walking past could look directly into our room and terrace area. The apartment itself was perfectly fine with a big bathroom and very comfortable bed. If one wanted to be really picky there are a few features left over from pre-renovation days that could do with updating such as the wardrobe or a ghastly yellow tinted window in the kitchen area - but honestly this is nothing major and the views reward for any small shortcomings like that. As part of the long stay offer our cleaning service was weekly but very thorough and friendly, and fresh towels were provided twice a week. Reception staff also were very courteous, competent and helpful. There is no private parking but we always managed to park our car nearby. With San Agustín's lovely restaurants, supermarket and even a gym within walking distance, this is probably one of the best accommodations you can find on the island.…
I stayed a month and I enjoyed every single day. The view (stayed on the 4th level) is stunning, the staff is very friendly, the every-week cleaning is done thoroughly. Close to the highway it is easy to reach the center of the island for hiking and the coastal towns around the island. I stayed in the smaller studio which was just perfect for me as a solo-guest. The kitchen has all basic amenities, and I cooked a lot. A little supermarket can be found on walking distance.