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Gloria Palace San Agustin Thalasso & Hotel

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2,598 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,169: English reviews
Galway, Ireland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2014

Spur of the moment decision to travel to this four star hotel and partake in it's half board offer.My husband and I had a fantastic week.The staff are so friendly,attentive and professional.The staff make this hotel what it is.Our room was cleaned daily by Rosario.Fresh towels daily.The beds are extremely comfortable.The view from the balcony is breath taking. When there... More 

Helpful?
2 Thank aine33
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels, From Gloria Palace Thalasso & Hotels want to thank you for your time used in sharing your experience with other guests . We are proud to read this kind of comments that indicate the level of service and satisfaction that our clients intend to be carried in the memory. We are proud to... More 

Kilmarnock, Scotland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2014

Wonderful October school week holiday spent here. Hotel was lovely , room first class, well serviced and very clean . Staff were all very friendly and helpful and worked tirelessly to ensure guests every need was met. Food was beautifully presented and a wide variety to suit all tastes was available at every meal . All inclusive package was fantastic... More 

Helpful?
2 Thank Morag P
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, We are pleased to know that you enjoyed a "Wonderful October school week holiday" at Gloria Palace San Agustin. Thank you for your review where you say that the hotel was lovely, well serviced and very clean. We are also pleased to know that liked also the food, presentation, variety and taste. We... More 

Ayr, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 October 2014

My wife and I spent a week in the Gloria Palace, San Agustin from 9-16 October and I have to say that it 'ticked' all the boxes. Our room, on the seventh floor, was more than adequate with a balcony providing super views; the bathroom, perhaps, was a bit 'tired'. All the staff were welcoming, friendly and more than competent.... More 

Helpful?
2 Thank robertandjessie
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guests from Gloria Thalasso & hotels, Thank you very much for your nice review and for sharing it with sharing it with other travelers in Tripadvisor. We are happy to know that you enjoyed the "super views", the food, the pool area with enough sunbeds and the rest you described in your review. We hope to see you again... More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2014

Upgraded room to junior suite not at all like the pictures basically an extra room with a sofa and chair down the corridor from the main room with no balcony or TV so a waste of space. Hotel shared areas we would say of 4 star quality but the rooms 2 star. Cushions on bed were stale smelling, hairs in... More 

Helpful?
2 Thank 113nona
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotel, First of all for saying that you liked the food.We regret that you did not like our junior suite room since it was not what you expected but what you have in the pictures is what in the room is. You also mention the spa, but this hotel has no spa, what we... More 

Newport, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2014

first class holiday ,parents,grandparents 3 and 4 year olds-Top class food with real variety,staff brilliant-especially the child entertainment!Would certainly stay here again or at other gloria hotels.Only negative was the child's pool was too cold in october-this did not worry the kids!Thank you

Helpful?
1 Thank perobinson
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalaso & Hotel, Thank you very much for sharing your experience with other travelers. We are pleased to know that you considered your holidays as "first class", "top class food with real variety and brilliant staff". We appreciate your review and take notice of the thing that shoud be improved as you suggested. We hope to... More 

Bristol, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 October 2014

Had a weeks stay here with friends 6-13 october.The Hotel has a commanding place on the hill in San Agusting but is close enough to be able to walk down to the beach. Hotel is very clean in all areas, food is excellent as was the drinks. The staff here really do make this a nice place to stay. The... More 

Helpful?
1 Thank TheWallys
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, First of all we would like to thank you have shared your opinion with other travelers about the hotel. We are pleased to know that you found that our staff is friendly, the hotel is clean and our food excellent ( as you wrote down) Sorry if you found annoying to give the... More 

Carlow, Ireland
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 October 2014

Just back from 11 nights, this was our first but not our last visit to this hotel (H/B). We arrived by taxi (35euro), Check in was fast & efficient, This was where we noticed the helpful,friendly attitude of the staff. Our room (1016) was cool, clean & great view of pool/sea. A/C was good inroom, kettle provided. The food was... More 

Helpful?
3 Thank 64finn
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for your nice review about the hotel, food, staff attitude, the room and our kettle that is provided in each room. We also appreciate the whole description you have made in your review. We hope you have the the chance of visiting us again soon. Best wishes More 

newcastle upon tyne
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 October 2014 via mobile

stayed for 7 days from the 4th october and was very impressed,good booking in, the room cleaned very well every day with new towels,for food there was something for everyone at a brill standard, all the staff are a big asset to the hotel and the entertainment was also very good, thank you gloria palace for a wonderful holiday

Helpful?
5 Thank dowse60
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, We are very happy to know that you enjoyed your 7 days stay at the hotel and that you have considered everything as very impressive. We are glad to know as well that you found your room very clean, that you were satisfied with food and entertainment. Thank you very much for choosing... More 

1 review
Reviewed 13 October 2014 via mobile

When we arrived we were greeted with a glass of champagne, the reception staff are extremely helpful. We had a third floor apartment which overlooked the pool area. There are 3 main bars in the hotel, you can use these for the all inclusive. They have a wide range of drinks on the menu and the champagne cocktail is to... More 

Helpful?
Thank Stewart S
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, First of all we would like to thank you the wide description of the hotel and services. We are glad to know that you enjoyed your holidays at Gloria Palace San Agustin and that you found our staff friendly and attentive. Thank you also for your nice review. We hope that next time... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2014 via mobile

Arrived late for 10 night holiday, given room on 1st floor As we had missed evening meal we were told we could have some buffet food in the restaurant, not something all hotels do . After looking at the room which was very good we thought we'd ask to have one on a higher floor in order to have a... More 

Helpful?
2 Thank Kenneth B
GLORIA_TH, Guest Relations Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you very much for your inspiring and positive comment on Tripadvisor! These are the great moments in the hospitality industry whereby one realizes that hard work and dedication do pay off and this results in guests like yourself returning home, fully satisfied and relaxed, which is ultimately the goal of each and... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $127 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Green Hotel in San Agustin
#1 Spa Hotel in San Agustin
#1 On the Beach Hotel in San Agustin
#1 Family Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 Luxury Hotel in San Agustin
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Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose main hotel and a room 2nd floor or above”
 of 5 bubbles toffee290, 3 Dec 2016 | Read review
“We were on5th floor no noise problems.”
 of 5 bubbles mariasS1182CJ, 29 Nov 2016 | Read review
“If you find the bed too hard, ask reception for a topper.”
 of 5 bubbles 641diannef, 29 Nov 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Lindal00, 25 Nov 2016 | Read review
“Insist on a room with a sea view and one on a higher floor to allow for lovely views.”
 of 5 bubbles katesh, 23 Nov 2016 | Read review
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