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Gloria Palace San Agustin Thalasso & Hotel

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2,598 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,169: English reviews
Merseyside
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 27 August 2014

Stayed at this hotel and could not fault it in any way. Booked to return to this hotel in October of this year. Facilities at the hotel were good, good sized rooms that were spotlessly clean and serviced daily. Pool area is good. The all inclusive likewise. Looking forward to my next stay.

Helpful?
3 Thank et79
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel. Kind regards, Jorge Montañez subdirector Gloria Palace San Agustín Thalasso &... More 

Ipswich, suffolk
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 August 2014 via mobile

Stayed at this hotel 4th to 18th Aug as a party of 4 adults and our 15 year old daughter. Check in was smooth we were given adjacent rooms on the 5th floor and the view was wonderful. Rooms were a good size and the maids kept the rooms spotlessly clean. Choice of food and drinks for AI was excellent... More 

Helpful?
2 Thank Natwee
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you very much for choosing Gloria Thalasso & Hotels to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback... More 

brum
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 August 2014

9 nights from 31st July, found the hotel very good, with one expection, the nightly entertainment.Recent reviews stated the same, the resident singers were poor,but we found the main acts were very good. The animation team worked hard thru out the day. Pool area very good, with plenty of beds, but not enough parasols, quiet areas available if you need... More 

Helpful?
2 Thank brumies
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel. Kind regards, Jorge Montañez subdirector Gloria Palace San Agustín Thalasso &... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 August 2014 via mobile

Over all hotel was ok not outstanding, compared to it's sister hotel in Puerto Rico. Thinking we were being bitten on our ankles and my mum on her arms whilst at the hotel, never did we think that the hotel would little pests lurking in the sheets and to our horror that we brought home bed bugs with us in... More 

Helpful?
4 Thank sarah_e1978
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Thalasso & Hotel as your destination in Gran Canaria. We regret that you have been inconvenienced during your holidays; however, we note that not happen again in the future and invite you to check back often and demonstrate that... More 

London, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2014 via mobile

Overall a good hotel and every bit a four star rating. Good points were the variety of food on offer, sunbed availability, size of the family rooms - the weather was very good. As the hotel was up a hill the breeze helped. A few niggles but you expect them. I found that the staff could have been friendlier but... More 

Helpful?
1 Thank Neil C
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, From Gloria Thalasso & Hotels, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. We are glad that we met your expectations and will be an honor to have you in future holidays. If you need anything do not hesitate to... More 

Colchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2014

We have just returned from 10 nights in Gloria Palace, St Agustin. I have to say we had a lovely time. We stayed in a family room which was cleaned everyday. Maids were lovely and always greeted us as we passed them cleaning. The family room has two separate bedrooms, one with a double bed and the other with twin... More 

Helpful?
1 Thank Jo N
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel. Kind regards, Jorge Montañez subdirector Gloria Palace San Agustín Thalasso &... More 

Pontefract, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2014 via mobile

OK so I'll warn you, I'm writing this now whilst waiting for the gym to open at this particular hotel. "What? It must be 5 in the morning!" I hear you say! Nope. It is currently 9.07 am and the gym opens at 10.00. We've been up, had breakfast changed into gym wear, headed down to reception to enquire about... More 

Helpful?
7 Thank Emi12345
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Thalasso & Hotel as your destination in Gran Canaria. We regret that you have been inconvenienced during your holidays; however, we note that not happen again in the future and invite you to check back often and demonstrate that... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 August 2014

I stayed at this hotel with my partner and my five year old daughter from 1st August to 15th August and had a very enjoyable holiday. Before we went on holiday, we read the reviews for this hotel and were concerned at the mixed comments, as some people seemed to have excellent holidays and some people seemed to have awful... More 

Helpful?
5 Thank Lynds1981
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you... More 

Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2014

Nice hotel very friendly. Stayed a week.my husband and i and 14 year old daughter. Always enough sun loungers if you get down to pool early enough b4 9.00 am. Food was good lots of variety breakfast dinner and evening meal. Staff very friendly. Alot of spanish and german not alot of english the week we stayed . So my... More 

Helpful?
2 Thank Claire A
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, From Gloria Thalasso & Hotels, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. We are glad that we met your expectations and will be an honor to have you in future holidays. If you need anything do not hesitate to... More 

Inverness, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

My husband and two children stayed at this hotel 18 months ago and had a great holiday but it has certainly slipped in its standards since then. We stayed this time for a week at the beginning of August. We saw at least 2 cockroaches in the dining area...one of which the head waiter was catching as it climbed up... More 

Helpful?
3 Thank Car0lsam
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest, First of all we would like to thank your review since it is a good help in order to improve the hotel standards.We appreciate that you mention that the air conditioning was very good! And at this time of year the top pool has sunshine until after 7pm. We are sorry that you feel disappointet with the hotel... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $127 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Family Hotel in San Agustin
#1 Spa Hotel in San Agustin
#1 On the Beach Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
239 questions
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose main hotel and a room 2nd floor or above”
 of 5 bubbles toffee290, 3 Dec 2016 | Read review
“We were on5th floor no noise problems.”
 of 5 bubbles mariasS1182CJ, 29 Nov 2016 | Read review
“If you find the bed too hard, ask reception for a topper.”
 of 5 bubbles 641diannef, 29 Nov 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Lindal00, 25 Nov 2016 | Read review
“Insist on a room with a sea view and one on a higher floor to allow for lovely views.”
 of 5 bubbles katesh, 23 Nov 2016 | Read review
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