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See all 19 hotels in San Agustin

San Agustin Beach Club

309 reviews
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Traveller (157)
Room & Suite (171)
Pool & Beach (90)
Overview
  • Excellent56%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“half board”(16 reviews)
“small hotel”(5 reviews)
“brass fittings”(3 reviews)
Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (309)Write a Review
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All reviewshalf boardsmall hotelbrass fittingspool areasea viewfine dining experiencechoice menurelaxing holidaybbq buffetacrobatic performerspuerta moganeasy access to the beachsmall choicenative languagegran canariashopping centrerecently returned from a week
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1 - 5 of 153 reviews
Reviewed 1 October 2017

Old hotel in a very good condition. Stylish rooms and restaurant with very good food but Dinner serving may take a long time. Good night time entertainment. Quiet area with walking distance to town centre. Swimming pools are good but seasonal so it depends on...More

Thank AnatoliZ
Response from Martin P, Public Relations Manager at San Agustin Beach ClubResponded 3 October 2017

Hello, thank you for your comments about our hotel. We like to see you again quickly in our hotel. Dear regards,

Reviewed 27 September 2017

We have recently returned from a week here and wish we had booked for 10 days. For the price, this was a top class holiday. The hotel is small to medium sized and has an intimate feel. We could not have been treated better by...More

3  Thank IanfromWorthing
Response from Martin P, Public Relations Manager at San Agustin Beach ClubResponded 3 October 2017

Hi, Thank you very much for your nice comments! We really like to hear that you enjoy your stay with us,and that you would come back to our hotel. Every day our staff try their best to make our guests holidays one to remember! Thank...More

Reviewed 25 September 2017

Staff just don't serve you properly and keep you waiting for long periods of time when there is no need to. Didn't get our sea view room, got one facing a car park and reluctantly given a garden view later. Off site manager so the...More

1  Thank Robert H
Response from Martin P, Public Relations Manager at San Agustin Beach ClubResponded 26 September 2017

Hi, We are very sorry to hear that your stay wasn t like to be expected. We will take notice of all you remarks and try to improve them. Thank you, dear regards,

Reviewed 25 September 2017

Booked two weeks with sea view and got given a CAR PARK view, after complaining only offered a garden view so had to take it. Then found too many staff with attitude problems and rudeness with slap dash service thrown in. Staff also seem to...More

2  Thank robhalse
Response from Martin P, Public Relations Manager at San Agustin Beach ClubResponded 26 September 2017

Hi, Thank you for your comments. We are sorry to hear that your stay wasn t of your expectation. We try to take notice of all the points written out and improve them in short time. Normally our friendly staff and service are one of...More

Reviewed 27 August 2017 via mobile

The hotel is more for couples than for families with children. That being said, the kitchen staff were fabulous at providing special food for my fussy 6 year old daughter, which was appreciated. Our room was very quiet, which was great, we couldn't hear our...More

1  Thank mapleleaf2
Response from Martin P, Director de Relaciones Públicas at San Agustin Beach ClubResponded 31 August 2017

hi, Thank you very much for your comments. We take notice of the ones were we can improve and we will improve even the good things written about our hotel. Thanks again

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Traveller (157)
Room & Suite (171)
Pool & Beach (90)
Dining (38)
Hotel & Grounds (146)
Bathroom (6)
Family and Play Areas (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Room Service
Breakfast included
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$133 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in San Agustin
#3 Spa Hotel in San Agustin
#4 Luxury Hotel in San Agustin
#7 On the Beach Hotel in San Agustin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$133 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in San Agustin
#3 Spa Hotel in San Agustin
#4 Luxury Hotel in San Agustin
#7 On the Beach Hotel in San Agustin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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