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IFA Catarina Hotel

GreenLeadersGold level
23/07/2017 24/07/2017
1 room 2 adults 0 children
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IFA Catarina Hotel
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1,800 Reviews from our TripAdvisor Community

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Showing 917: English reviews
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Bristol, United Kingdom
Reviewed 2 weeks ago

Our first holiday abroad in years, had a great time. Great food, plenty of choice. Hotel spotlessly clean, very friendly staff. Well situated not far from the dunes! Plenty of shops and restaurants nearby.

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Helpful?
Thank GDH1970
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for your review and thanks for taking part with Tripadvisor. We are very happy that you enjoyed your stay and we would be more thank pleased to welcome you again and show you our new look as well as our new perfomance. We wish you a great spring time and keep forward to see you soon. Best regards...

Plymouth
Reviewed 2 weeks ago

Well, we had such a wonderful time in November last year at the IFA Catarina that we have just booked to go again for 10 days on 19 March 2018 and cant wait. It has gone fully inclusive since our last visit but sure we will enjoy the extra drinks. Not sure if a packed lunch scheme is available for...

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Helpful?
2Thank BushwackerD
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear BushwackerD, Many thanks for your review and thanks for your decision to book again for next year with the new perfomance. For sure that we will continue with the same lunch scheme as we had at your last stay and just need to ask for it a day in advance. We look forward to welcome you again next year...

durham
Reviewed 4 weeks ago via mobile

What an experience ,,, hopefully never to be repeated . Arrived on 13 and by the 14 bars were shutting down and in came the builders ? Shabby dated and scruffy , all management especially customer relations rude arrogant and uncaring. As for the noise WoW horrendous experience all in all save ya money and holiday go so we're else

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Helpful?
3Thank joannerobinson71
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear joanne, Thanks for your opinion and thanks for the time taken and sorry that you had experience some disruptions but certenly not on April 14 our Holy Friday! It is important to comment subjects correctly... We would more thank pleased to welcome you again once the refurbishment has been finnished and we would be very glad to see you...

Falmouth, United Kingdom
Reviewed 24 April 2017

There was no choice of bars when we arrived the indoor bar closed the night we arrived so other guests informed us, then on day 2 the pool bar closed and the renovations had started, had to be outside at night for the entertainment only place with a bar, we have never stayed in a hotel less than 4 star,...

Review collected in partnership with this hotel
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Helpful?
1Thank vera755
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Vera, Thanks for your review and thanks for the time taken for your opinion. We are very sorry that we could not match your expectations and indeed the hotel closed yesterday for a major refurbishment and we apologize for the inconveniences caused. We would more than pleased to welcome you to show you a completely new look and we...

Freienstein-Teufen, Switzerland
Reviewed 22 April 2017

It was a very nice and friendly hotel where the rooms are clean and the staff was very kind. It situated near the beach and the Maspalomas sand dunes. The food was delicious but we missed the traditional Spanish food like Paella or Tapas.

Review collected in partnership with this hotel
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Helpful?
Thank SandroPhilipp
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Sandro, Many thanks for sharing your experience and for taking part in the review. We are very pleased that you enjoyed your stay and that the staff was very kind. Regarding paella and tapas, we have once a week a Spanish buffet with paella, tortillas and much more (Tuesdays) and Canarian buffets with the most typical local dishes on...

Manchester, United Kingdom
Reviewed 16 April 2017

Hotel clean, friendly staff, fast check in. The room was dated no tea making facility or welcome pack not enough plug sockets. No welcome pack in the bathroom which has a bath with poor quality shower over it. The beds are like sleeping on a plank of wood came home with bad backs. We had to pay for wifi which...

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2Thank Elybambi
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Elybambi, Thanks for your review and many thanks for time taken for your opinion. We are glad that you had a good stay with us and that you enjoyed our friendly staff as well as the cleanliness of the property. It is important to read the available information regarding the package you are booking and what is included or...

Doncaster, United Kingdom
Reviewed 16 April 2017

We recently stayed at the Caterina for 2 weeks - the last time before it closes for a total refurbishment in the middle of April. We've stayed here many times before and found it to be a most congenial and comfortable hotel and I have written several reviews about it. This time I would just like to say a huge...

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Helpful?
Thank David B
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear David, In the name of all the staff we would like to thanks for sharing your experience and to share your thankful comment for giving you a memorable stay and we would be more than happy to welcome you again with the new perfomance but the same faces that will be motivated as ever... We wish you a happy...

Shrewsbury, United Kingdom
Reviewed 14 April 2017

Just come back from a 7 night stay at IFA Catarina. First impression was very good, check in was swift and painless, room was clean and tidy, we managed to just get in for lunch. Wow, loads to choose from even though there was 15 mins left. As we went All inclusive we just sat anywhere and had our drinks...

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1Thank Lucy5mum
catarina902, Director de Relaciones Públicas at IFA Catarina Hotel, responded to this review

Thank you Lucy5mum for taken time sharing your opinion and experience about your vacation. We are glad to know that you enjoyed your holidays, as well our staff which is always trying to do the best. We would more than be pleased to welcome you again in the next season, whishing you a good start into springtime, and remain with...

Newcastle upon Tyne, United Kingdom
Reviewed 11 April 2017

The hotel is about to undergo some refurbishment but to be honest there is not much wrong with the rooms or facilities. The real problems here are in the evening meals which to be kind were poor at best. Breakfast and lunch were fine, however telling me something is fish or pork is no help, I want to know what...

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Helpful?
1Thank grantspring
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear grantspring, Many thanks for sharing your experience and we are very glad you enjoyed your stay with us specially the attentive staff and last but not least the facilities. We have read your comment on the subject of the lack of information and the comment has been forwarded to our Chef who will take his actions to improve. We...

Reviewed 11 April 2017 via mobile

Stayed here half board for 4 nights nice hotel lovely pool areas nice staff. Our only complaint was there Could have been more choices for evening meal . Rooms cleaned daily. Cant review entertainment as we were out every evening. Shopping centre nearby and few restraunts. Fabulous weather for March. overall would return

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Helpful?
Thank Ang G
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Ang, We thanks for sharing your review and your experience and we are very glad that you enjoyed your short stay with us. We wish you a nice easter weekend and we would be very glad to welcome you again at the IFA Catarina. With best regards and... hasta pronto, Enrique Giersberg Carrión Hotel manager

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23/07/2017 24/07/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about IFA Catarina Hotel

Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $138 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IFA Catarina Hotel 4*
Number of rooms: 402
Reservation Options:
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Also Known As:
IFA Catarina Hotel Playa Del Ingles, Gran Canaria
Ifa Catarina Playa Del Ingles
Hotel Style:
#3 Green Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
#20 Family Hotel in Playa del Ingles
#22 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from IFA Catarina Hotel staff and other travellers.
186 questions
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Questions? Get answers from IFA Catarina Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a quiet one overlooking the end of the grounds on an upper floor”
BushwackerD, 15 May 2017 | Read review
“Avoid being above the bar”
grantspring, 11 Apr 2017 | Read review
“We stayed on the 3rd floor and it was very quiet we had a lovely ciew of the pools and gardens”
michellerG3116NG, 14 Mar 2017 | Read review
“Garden & pool view for sun on the balcony during the afternoon.”
davidgQ7039UV, 7 Mar 2017 | Read review
“We have found rooms 301 -330 quite good”
523arthura, 7 Mar 2017 | Read review
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