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11/06/2017 12/06/2017
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    Hotel Neptuno Gran Canaria

    Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$117
          US$117
          US$117
          Traveller (574)
          Room & Suite (122)
          Pool & Beach (110)
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          Overview
          • Excellent49%
          • Very good32%
          • Average12%
          • Poor2%
          • Terrible2%
          Travellers talk about
          “yumbo centre” (221 reviews)
          “water slide” (16 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Meeting Rooms
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Gold By Marina
          1,426 reviews
          #1 of 134 hotels in Playa del Ingles
           
          Occidental Margaritas
          4,241 reviews
          #20 of 134 hotels in Playa del Ingles
           
          AxelBeach Maspalomas
          1,492 reviews
          #10 of 134 hotels in Playa del Ingles
           
          Bohemia Suites & Spa
          1,278 reviews
          #2 of 134 hotels in Playa del Ingles
           
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          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Traveller rating
          Traveller type
          Time of year
          Language
          Reviewed 4 days ago

          Once again a most fantastic stay at THE best hotel in Gran Canaria.We had requested our usual room and although fully booked for the pride week ,we still got it.We were most impressed with the service as usual.We are regular visitors to this hotel,3 times...More

          Helpful?
          Reviewed 1 week ago

          We stayed at the Neptuno from 3-15 May and had an excellent time. Arrived at the hotel at 11:00 am and although our room wasn't ready yet (which I expected due to our early arrival) was given a complimentary room to change and hang out...More

          Helpful?1  
          Reviewed 1 week ago via mobile

          Very good hotel with All-in clusive range. - Good hotel - Good room - Good food - Good and friendly staff etc. etc. Nothing to complain about this hotel. This hotel is for only adult (18+) and is very good gay hotel. Very friendly en...More

          Helpful?
          Response from MurHotels, Director General at Hotel Neptuno Gran Canaria

          Dear Nico K, Thank you very much for your nice review, it is fantastic to hear that you enjoy your holidays with us. The sound proof doors, helps that our guests can sleep properly at the room, and avoid noise from Yumbo, specially in party...More

          Reviewed 1 week ago via mobile

          I have stayed here previously over 12 times with no problems whatsoever. However , this time it was awful. We requested a room over the pool as per usual and paid for this room when we checked in they said they were full and had...More

          Helpful?
          Response from MurHotels, Director General at Hotel Neptuno Gran Canaria

          Dear Mr. Reynols, Thank you very much for taking your time to write your opinion, it saddens me that your holidays wasn´t as expectant. As you know, I take very serious every complain, and it is a pity, that you dind´t tell me while you...More

          Reviewed 2 weeks ago

          Just returned from our 5th stay at the Neptuno, and this friendly but professional hotel never fails to provide a happy location for a holiday. The staff on arrival are most helpful, a drink is provided as they check all the details and the bags...More

          Helpful?1  
          Response from MurHotels, Director General at Hotel Neptuno Gran Canaria

          Hola David, Thank you very much for taking your time to recommend us on TA. I am glad to hear you were happy with your stay, as we try everyday to offer the best service to our guests. Hope to see you back soon. Best...More

          Gold By Marina
          1,426 reviews
          #1 of 134 hotels in Playa del Ingles
           
          Occidental Margaritas
          4,241 reviews
          #20 of 134 hotels in Playa del Ingles
           
          AxelBeach Maspalomas
          1,492 reviews
          #10 of 134 hotels in Playa del Ingles
           
          Bohemia Suites & Spa
          1,278 reviews
          #2 of 134 hotels in Playa del Ingles
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$116 - US$192 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Luxury Hotel in Playa del Ingles
          • #13 Romantic Hotel in Playa del Ingles
          • #18 Family Hotel in Playa del Ingles
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 171
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Booking.com, Hotels.com, Travelocity, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, Priceline, HotelQuickly and HRS so you can book your Hotel Neptuno Gran Canaria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Canary Islands >
          • Gran Canaria >
          • Maspalomas >
          • Playa del Ingles
          • Also Known As
          • Neptuno Hotel Maspalomas ,
          • Hotel Neptuno Gran Canaria Playa Del Ingles
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          Traveller (574)
          Room & Suite (122)
          Pool & Beach (110)
          Dining (52)
          Hotel & Grounds (420)
          Bathroom (30)
          Family and Play Areas (4)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Yumbo Centrum
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          Questions & AnswersAsk a question
          Sgh1976
          Dress code for men can they wear jeans, t shirt, knee length shorts
          16 May 2017|
          Answer
          Response from MurHotels | Property representative |
          Hi, during summer, from 01/05 till 30/04 you can wear knee lenght shorts. During winter, long trausers
          0
          Votes
          Google Translation
          Sgh1976
          How much is safe,TV,WiFi,can you smoke on balcony
          11 May 2017|
          Answer Show all 3 answers
          Response from Tracy E | Reviewed this property |
          We didn't bother with the safe as the hotel seemed quite secure. TV is free but we took our laptop and took advantage of the free wifi to watch Netflix instead. I assume you can smoke on the balcony because there were... More
          1
          Vote
          Sgh1976
          Can you put your own drink in fridge
          11 May 2017|
          Answer Show all 4 answers
          Response from MurHotels | Property representative |
          You can, but please advice the reception, in order to avoid the waiter charging for your drinks
          1
          Vote
          Google Translation
          Room Tips
          "Choose an upper floor"
          Read review
          "there are some rooms without a view, but most overlook the pool"
          Read review
          "I had a pool weiw"
          Read review
          "You can hear noise from the Yumbo Centre until around 4 a.m. in rooms that overlook the pool."
          Read review
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