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MUR Hotel Neptuno Gran Canaria

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Traveller (731)
Room & Suite (170)
Pool & Beach (138)
Overview
Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Reviews (1,504)
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1,003 results
Traveller rating
549
303
107
20
24
Traveller type
Time of year
LanguageEnglish
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549
303
107
20
24
Show reviews that mention
All reviewsyumbo centreglass of sangriabreakfast chefgran canariapool areagay friendly hotelevening mealfruit baskethalf boardmini barreturning guestsgay menbuffet styleall inclusive optionfantastic hotelshow cookingjumbo centre
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1 - 5 of 1,003 reviews
Reviewed yesterday

My first time at this hotel , lots of shops and supermarket nearby beach about 15mins down road etc But other excursions quite far away. There was a good variety of food suit everyone taste which is good. Hotel room clean mix modern and traditional...More

Thank anna l
Reviewed yesterday

Nobody told us (a normal elderly couple) that this is mainly a Gay/Lesbian set up linked with the Yumbo Centre across the road, which we have previously been to. The hotel is very big but hardly used, every day we used the café up several...More

1  Thank sallywallyh6a
Reviewed 3 days ago via mobile

Went on this holiday with my wife hotel is fantastic staff are very friendly and helpful food average international brands on the alcohol cocktail bare was great we had full use of the gym steam room and sauna. A lot of Germans were in are...More

Thank reynoldsgraham8
Reviewed 4 days ago via mobile

We stayed At this hotel for a week all Inclusive. Greeted with a glass of bubbly very nice touch. Hotel modern well decorated, nice rooms. Staff very helpful, lovely pool area with a nice snack bar with good quality food. Restaurant very nice again couldn't...More

Thank Kevin A
Reviewed 4 days ago

On checking in we received a friendly welcome with a glass of sparkling wine, nice touch. Room was spacious and clean, towels changed daily. Nice size balcony. Comfortable beds and good air con. Cleaning staff seemed to be always working. Good system with pool side...More

Thank Tracey G
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Room Service
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
171
Price range
US$142 - US$224 (Based on Average Rates for a Standard Room)
Also Known As
Neptuno Hotel Maspalomas
,
MUR Hotel Neptuno Gran Canaria Playa Del Ingles
Location
Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
171
Price range
US$142 - US$224 (Based on Average Rates for a Standard Room)
Also Known As
Neptuno Hotel Maspalomas
,
MUR Hotel Neptuno Gran Canaria Playa Del Ingles
Location
Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Photos
Traveller (731)
Room & Suite (170)
Pool & Beach (138)
Dining (66)
Amenities (35)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
niks299
17 August 2018|
AnswerShow all 10 answers
Response from Hayley K | Reviewed this property |
Hello, towels are supplied for the poolside. Both kettle and hair dryer is supplied. I would still take a hair dryed because theirs was a little weak. You get free tea and coffee even if youre half board.
3
Votes
grimms
19 June 2018|
AnswerShow all 4 answers
Response from Smirnshaz | Reviewed this property |
You can smoke outside x
0
Votes
MarkBajer
14 June 2018|
AnswerShow all 6 answers
Response from AndyEddie | Reviewed this property |
In addition to the other answers, you can have their WiFi across a number of your devices too so it’s handy if you’ve got a tablet as well as your phone etc.
1
Vote
Room Tips
"choose top floor for quite face away from pool as cleaning commence very early in morning and staff speaks..."
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"Rooms overlooking the pool area are good. Balcony built in so height not an issue. Others had said..."
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"Back of hotel over looking the pool"
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"there are lifts to all floors, good size bedroom, shower and bath. Hardly any noise"
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