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We stayed for a week here. The hotel was lovely. Very clean and the food is good, it’s not excellent but we found something nice to eat every day and where never hungry. If I went again I would try the two restaurants on site...More
We have just returned from a 7 day stay at this hotel and on reading a recent comment, I wonder if we were actually referring to the same place! We found all staff to be pleasant, courteous and helpful - nothing was too much trouble....More
Just returned from hols with my wife having been recommended this location and hotel by TUI travel agent.
Rated 4* and spot on.
From reception, entertainment, restaurant, cleaning and Tui rep everyone had a smile and would make you feel welcome.
Clean, tidy and uncluttered,...More
Stayed here a week... Lovely setting and facilities.. however, everything was spoiled by poor customer service. Don't expect a hello or a smile from any of their staff... exception teo our room maid who was lovely. Generally speaking.. staff very unbecoming from bars to restaurants...More
2 Thank Martin758
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu PapayasResponded 5 days ago
Thank you for taking the time to give us your feedback and for expressing your concerns.
We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values...More
We (2 adults and a teenager) have just come back from a 10 night stay at Rui Papayas. The hotel is beautiful and the cleanest hotel I have ever stayed in. The rooms are really nice and the beds and beddding are definitely the best...More
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Children Activities (Kid / Family Friendly)
Things to do
US$170 - US$402 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Luxury Hotel in Playa del Ingles
Number of rooms
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Canary Islands >
Gran Canaria >
Playa del Ingles
Also Known As
Riu Papayas Hotel ,
Riu Papayas Grand Canary ,
ClubHotel Riu Papayas Playa Del Ingles, Gran Canaria
Response from Debra_1605 | Reviewed this property |
As the previous answer said, the a la carte restaurant has 2 sittings, definitely try them. We went to the Chinese style one three times it was so good. As for the main restaurant this was open early until about 9.30... More
As the previous answer said, the a la carte restaurant has 2 sittings, definitely try them. We went to the Chinese style one three times it was so good. As for the main restaurant this was open early until about 9.30 - 10.00 am for breakfast and there was everything thing to choose from.. Lunch was between 12.00 and 3.00 pm (i think) again good choice. We didn't go often as we filled up with breakfast. Evening meal was from 6.30 to about 10.oo pm (roughly) - fantastic choice. There was also afternoon tea from 3.30 ish which had for example toasties, burgers, fruit and cakes. hope this helps. sorry the times might be a few mins out
Response from JoanneT1983 | Reviewed this property |
The garden view is a pool view. The other side of the hotel looks out to the hotel next door. The way the hotel is situated we were facing next doors hotel and we had the sun in the morning and shade in the afternoon. It... More
The garden view is a pool view. The other side of the hotel looks out to the hotel next door. The way the hotel is situated we were facing next doors hotel and we had the sun in the morning and shade in the afternoon. It really depends which room you are allocated as the hotel arch’s round. The rooms are lovely anyway and there is plenty of space round the pool if your after the sun
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"Our room was 602 we could see the pool area of the adjoining hotel as well as the mountains. we also could..."