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Gold By Marina

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Gold By Marina
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1,309 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Derby
Reviewed 1 October 2016

This is a nice hotel but there are a few things that guests need to be aware of. We have visited this hotel twice this year (April and September)...both times we had different experiences. We had a Junior Suite on both occasions. In April we had Junior Suite room 215. This is a very nice room. It's on the end...

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Helpful?
2Thank DerbyTWO
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear DerbyTWO, Thank you very much for taking your time to share your experience with us. Your feedback is very helpful for us. According to your rating, it seems that GOLD has not quite fulfilled your expectations this time and your experience with us has not been to your full satisfaction. We are sorry about the issue of the cleaning...

London, United Kingdom
Reviewed 30 September 2016

We stayed in this trendy modern vintage hotel for two weeks and can just say positive things about it. Spacious rooms with excellent kitchen facilities suited our needs perfectly and the room was cleaned immaculate as when we arrived. The shower room is spacious and superb. All the staff were friendly and helpful, specially at reception with Arbelo making the...

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Helpful?
Thank ScottDGlasgow
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear ScottDGlasgow, Thank you very much for your kind words of your recent experience at GOLD. We are very glad to read that we have exceeded your expectations, this is always our main goal. It would be great, if you come back soon to make your holidays more than special again. Best regards and have a GOLD day. Cynthia Rodríguez-...

Manchester, United Kingdom
Reviewed 30 September 2016

I don't think I can add much to what other people have already said. We loved this hotel, fair to say it is the best summer holiday hotel we've stayed in. Breakfast was amazing and is a must have if you are considering adding it. The staff are always happy and very helpful. Loved the sundeck on the roof, didn't...

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Helpful?
Thank MdHayes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear MdHayes, Many thanks for sharing your GOLD experience on Tripadvisor. We really appreciate it to keep improving and to offer our clients the best service. Thank you for the special mention to our staff as well and we hope to host you very soon again. Best regards and have a GOLD day. Cynthia Rodríguez- Front Desk.

Windsor, United Kingdom
Reviewed 27 September 2016 via mobile

We stayed here and thoroughly enjoyed our week. The room was well equipped after being upgraded for free. The room felt spacious and was clean and modern. The only cramped area was getting into the toilet / shower area that was separate to the wash basin. Unusually the wardrobe was a rail and could not be closed but this didn't...

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Thank roxburghian
Brighton
Reviewed 26 September 2016

Spent in a week here in September 2016 and expectations were high due to the good reviews and they were undoubtedly met. The reception staff were always friendly and ready to help. The pool area is lovely with plenty of sunbathing areas including a higher level terrace. The rooms were spacious and nicely furnished..only downside was the storage facilities for...

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Thank Helen17Brighton
London, United Kingdom
Reviewed 26 September 2016

The hotel was lovely, staff were so friendly. one of the best hotels i have stayed in and for excellent value! Room was cleaned daily and the kitchen was pretty much brand new. everything was perfect and would definitely stay there again. Location was also great- 2 minutes to the bus stop with buses to anywhere and a 5 minute...

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1Thank cwatkins83
Manager H, Front Office Manager at Gold By Marina, responded to this review

Good morning cwatkins83, Thank you for your amazing feedback and score! It´s so good to read that you enjoyed our Modern style hotel and that we reached your expectations. We would like to wellcome you to our GOLD LOVERS family and for sure, we would like to see you back at GOLD soon, While, have a GOLD day! Arbelo

Reviewed 25 September 2016 via mobile

Fantastic customer service , lovely rooms but well worth paying a little extra for a junior suite , the only thing I would say the hotel is missing is a bar that is open during the daytime on the roof area where the jacuzzi is located , which potentially could be serving cocktails , spirits and a select range of...

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Helpful?
Thank Craig H
Manager H, Front Office Manager at Gold By Marina, responded to this review

Good evening Craig H, Thank you for taking your time into writing us a review of your hollidays, and as well, for the nice score you provide us. We will take notes of your suggestions for possible upgrades on the hotel. All our team would love to wellcome you back at GOLD soon, and while, we wish you a so...

Reviewed 24 September 2016

Normally we don't visit the same hotel twice, but for Gold By Marina we made an exception. In 2015 we had our first visit and last month we went there again for two weeks. We booked the Junior Suite (lower) again with the balcony above the the swimming pool which is by far the best place to be. The hotel...

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Helpful?
Thank LovelyIYS
Manager H, Front Office Manager at Gold By Marina, responded to this review

Good evening LovelyIYS, Thank you so much for your nice review and as well, for coming back to GOLD! We really love to read that you enjoyed your holidays with us and as well we would love to wellcome you for a third time of hollidays in Gran Canaria. Have a GOLD day! Arbelo- Front desk

London, United Kingdom
Reviewed 22 September 2016

The thing that sets this hotel apart is customer service. Pretty much every interaction I had with staff was outstanding. For example, arriving early, the staff made sure there was a room available as quickly as possible. The hotel itself is nice and contemporary: modern rooms, a great pool area, a couple of nice decks (one on the roof and...

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Helpful?
Thank Chris M
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Chris M, T H A N K Y O U!! Let me tell you that your review has the real wow factor, and I will let everybody to know it! It is awesome to know that you have had such a lovely time at GOLD, and most of all, to know that you are already planning to come back....

UK
Reviewed 22 September 2016 via mobile

We had high hopes for this hotel and it totally lived up to all of our expectations. The hotel is light and airy with modern quirky decor, everything looks fresh and clean. Our room was so comfortable, huge shower, nice kitchen area we had a great view of the sea and the pillow menu and complimentary bottle of red were...

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Helpful?
Thank Sunworshipper1981
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Sunworshipper1981, Thanks to you for such a complete and generous review about GOLD! I will let all the staff to know your words; knowing our guests experiences makes us feel very proud of being part of this airy project! To know that the hotel met your expectation and that the staff took part on it, it our best prize!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Adults only Hotel in the city centre of Playa del Ingles. The hotel is only 100m from the sandy beach of Maspalomas and next to shoping centers, bars and restaurants. ... more   less 

Additional Information about Gold By Marina

Address: Av Estados Unidos de America 15, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain (Formerly Apartamentos Carmen)
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $126 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gold By Marina 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Apartamentos Carmen Hotel Playa Del Ingles
Apartamentos Carmen Playa Del Ingles
Carmen Playa Del Ingles
Gold By Marina Playa Del Ingles, Gran Canaria
Hotel Style:
#1 Luxury Hotel in Playa del Ingles
#1 Romantic Hotel in Playa del Ingles
#2 Green Hotel in Playa del Ingles
#7 Family Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Gold By Marina staff and other travellers.
168 questions
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Questions? Get answers from Gold By Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a superior south facing so we got the sunset”
 of 5 bubbles Domdita, 15 Feb 2017 | Read review
“I was delighted with my room right beside the pool on the ground floor”
 of 5 bubbles bishcus, 15 Feb 2017 | Read review
“Rooms with outside balcony over gardens or over pool”
 of 5 bubbles CasDunc, 8 Feb 2017 | Read review
“A Higher rooms is quieter with south facing balcony you get the afternoon sun”
 of 5 bubbles Barbara404, 7 Feb 2017 | Read review
“South is sunny. Higher floors better.”
 of 5 bubbles BarbaraH76, 6 Feb 2017 | Read review
5 of 5