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Ponderosa Apart Hotel

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1 room 2 adults 0 children
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Ponderosa Apart Hotel
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705 Reviews from our TripAdvisor Community

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Showing 626: English reviews
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seaham
Reviewed 4 days ago NEWvia mobile

Stayed in ponderosa room 220 lovely clean studio apartment. The staff here are very friendly especially Steve (porky) hes great company fun to be around. Compliments to the cheif very good n tasy food plenty of selection for kids n adults .will definatly be visiting again soon i hope ! Ohh an davio next time im over i will beat...

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1Thank Michelle G
Waterford, Ireland
Reviewed 1 week ago

We stayed in this hotel for 6 nights, Worst hotel ever, Customer Service was a joke, no manners and they could certainly do with a course in customer services and hospitality management, Rooms & wardrobes stunk to the highest, Fridge wasn't working properly, we had to pay €25.00 extra for WI FI for the week and that was still crap...

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Thank kaz800
Sheffield, United Kingdom
Reviewed 1 week ago

Travelling as 2 friends in desperate need of a late break and some much needed rest, I was a bit worried about some of the reviews but found no problems. The room was clean and we were told on check in that they were cleaned every other day which is fine by us we don't spend much time in the...

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4Thank 199angie
Stirling, United Kingdom
Reviewed 2 weeks ago via mobile

Rooms- very dated and not the cleanest however it was somewhere to sleep which we was all we wanted, I was room 319! It had a huge wrap around balcony and pool view! Staff- the reception staff are extremely rude and unhelpful, David the life guard/bar man was the best! Entertainment- this was a complete an utter shambles, Steve (the...

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3Thank scottieboi
Reviewed 2 weeks ago via mobile

I wouldn't usually write reviews on here however I thought everyone should know about how awful this hotel is. I kept an open mind as we didn't pay a lot for a weeks all inclusive so didn't expect much. Food was disgusting and after seeing a huge cockroach run over the salad bar on day 3 that was it for...

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2Thank Justine L
Surrey, United Kingdom
Reviewed 2 weeks ago via mobile

This aparthotel is situated in the heart of Playa in a super location within easy reach of the water park and 50 mtrs from the central bus station ,,this is a good value for money all inclusive hotel which serves very Spanish style food it's not a burger and chips all day location ,, the staff are the best bunch...

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2Thank 500graham
Victoria, Canada
Reviewed 3 weeks ago

This hotel was in a great location and only a 7 minute walk to the beach. It is close to the highway so there can be traffic noise. The Ponderosa Apart Hotel is actually half hotel and half privately owned condos so the trick is to book a privately owned condo. I happen to find #4144088 on vacation rental... and...

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1Thank livingdolcevita
Essex, United Kingdom
Reviewed 3 weeks ago

On arrival there was a refurbishment going on in reception. we checked in and went to our apartment.I made my partner enter first due to reviews stating ther was cockroaches in the rooms. There was no sighn of them and thankfully we did not see any for the duration of the holiday. The beds were freshly made and there were...

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3Thank Tina J
Swanley, United Kingdom
Reviewed 3 weeks ago

Location, although only 5 mins from the beach the hotel was also close to a main road, which was noisy, The rooms and communal area were in a very bad state of repair with plaster peeling from walls. Room was dirty and very basic and in need of immediate refurbishment with only basic furniture and amenities. Did not use the...

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2Thank KHerzbergXXX
Reviewed 3 weeks ago

This poor pathetic establishment is long overdue a refurb. They were attempting some superficial decorating in reception area but maybe taking time to vacuum the stairs to the computer/reading room which look like they haven't been done for months. We waited 5 days for clean towels and that was only when I dumped them on reception. Bed again changed once...

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1Thank Beverley B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $77 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Ponderosa Apart Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better sea views”
 of 5 bubbles 199angie, 14 Feb 2017 | Read review
“All rooms face the ocean but you need to be on the 4th floor and above for a ocean view.”
 of 5 bubbles livingdolcevita, 6 Feb 2017 | Read review
“Don't book this hotel, pay a bit more.”
 of 5 bubbles KHerzbergXXX, 3 Feb 2017 | Read review
“Anything above 3rd floor view is outstanding.”
 of 5 bubbles shanem780, 30 Jan 2017 | Read review
“214 was our room and it was great for the sun set”
  • View from our room
  • view of the pool area from room
 of 5 bubbles 366larissal, 14 Jan 2017 | Read review
5 of 5