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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
Mediterranean Palace Hotel
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2,734 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
london
Reviewed 19 August 2015 via mobile

The location of this hotel is excellent . Situated in an upmarket area of Tenerife, there are lots of lovely shops ( designer included) plus fine eateries. The location. In my opinion saves the hotel. The hotel is at best a 3*. Do not come here expecting 5* or anything close. The communal areas may be closer to the mark...

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3Thank minnieinrichmond
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear minnieinrichmond, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. We are aware that the Resort needs some changes, however, the reforms of a complex of this size, we understand, should be...

Reviewed 18 August 2015

Just returned from a week stay with my boyfriend. We were over to surprise family who were there for a weeks holiday. Loved this hotel it was so nice inside and the reception area was lovely. We had breakfast in Cleopatra every morning where it was meant to be 6 euros everyday but we got this for free. This is...

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2Thank Aimee S
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Aimee S, First of all I must thank the dedicated time to send us your comments about your stay at the Mediterranean Palace Hotel. We are pleased that you have received good service by our professional team and feel that I will transmit your comments to the different departments you mentioned. I appreciate your comments; certainly, it helps us...

Waterford
Reviewed 18 August 2015

I have been coming to this hotel for the 8 years and have always loved it,I go with my wife and parents I take 2 rooms on the sixth floor that give me a view of the pool and the ocean also sun throughout the afternoon and evening.The hotel has dropped a lot in the standard of hows are run.When...

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5Thank MichaelBres
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear MichaelBres, I wish to express many thanks for sharing your positive and encouraging impressions with all of us here. I would like to start informing you that our prices depend on factors such as advance booking, the season or demand, but we also have promotions and discounts. You can contact us via our website, to review the terms of...

East Lothian, United Kingdom
Reviewed 18 August 2015

If looking at this hotel as a 5* I would have to say that it is not - it is more a 3* with a good location. The rooms are small and need updating. There is not much room between the bed and the dressing table and the door of the room did not open properly due to the case...

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2Thank Bridget W
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Bridget W, I wish to express my sincere gratitude for having taken time to write such a detailed summery of your experience at Tenerife and about your stay at Mare Nostrum Resort. It gives us the chance of offer you some explanations. As you can read in other guests reviews, we are aware that they need a change and...

Reviewed 17 August 2015

V nice big hotel, stayed here many times and always enjoyed it, and much better now they added a kids room which is 1st class and kids reps do a great job, great pool area, plenty of beds, pool view rooms normally have sea view as well, breakfast is ok as hotel breakfasts go, night time entertainment needs to b...

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1Thank Fiona E
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Fiona E, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. As you know, our resort has three hotels where many activities and events for our guests and you can use all...

Reviewed 17 August 2015 via mobile

We've just come back from a week at the Mediterranean Palace and were sad to leave. The hotel room itself was dated but spotlessly clean, perfect for somewhere to sleep, wash and keep our suitcases. The daily maid service was great, we especially loved the way they folded our pyjamas into different shapes and patterns, a tiny touch but it...

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7Thank NikkiS87
London, United Kingdom
Reviewed 16 August 2015

im currently staying at the hotel,have two days left. You can not fault it,free TV,free air con,free safe,champagne on arrival. The food is fantastic,very impressed !! Great for kids,inflatables in the pools,kids club. Entertainment at night is good and if you have a pool view,you can watch it all from your balcony. Hotel is situated right on a lovely beach,out...

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4Thank Sharn B
Reviewed 16 August 2015

I have stayed here 7 times now but think this will be the last . It's busier then ever and I'm sure very profitable but it's changed from what it was and is definately only a 4 star venue based on service. I noticed all the trip advisor comments have replies and am sure I'll get one but I would...

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4Thank RalphyScrimshaw
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear RalphyScrimshaw, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. Reserving sun beds is forbidden by legislation and our staff is responsible for releasing sun beds for other guests enjoyment. We always...

swindon
Reviewed 15 August 2015 via mobile

We just returned from a family holiday where we stayed at Mediterranean palace hotel which was very enjoyable. On arrival we were met with a glass of champagne! The room though basic was clean & we were very impressed with the facilities for our baby daughter, a travel cot with toys, a robe & towels in which was a lovely...

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2Thank Lorna M
Saint James Parish, Barbados
Reviewed 14 August 2015 via mobile

We have visited this hotel many times. It's location is superb, stands right in front of a small sandy bay with a great beach bar serving food coffee and snacks with great views. To the front of the hotel are a variety of shops from designer to gift shops, shoe shops etc. Also a fab range of restaurants Italian, Indian,...

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4Thank steveandcaroline2016
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear HelenaRotherham, First of all I must thank the dedicated time to send us your comments about your stay at the Mediterranean Palace Hotel. We are pleased that you have received good service by our professional team and feel that I will transmit your comments to the different departments you mentioned. Thank you once again very much for your time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $159 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#10 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
239 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist you receive a sunny balcony if you like to use it,”
 of 5 bubbles V4052AXjohnr, 16 Feb 2017 | Read review
“As a smoker I had a room on the ground floor facing the pool”
 of 5 bubbles DoreenS475, 14 Feb 2017 | Read review
“Pool View upper Floor sea view”
 of 5 bubbles LimJohnO, 14 Feb 2017 | Read review
“Try not to be near the stairs.”
 of 5 bubbles aquajay, 9 Feb 2017 | Read review
“Our room was overlooking the pool and got plenty of sunshine”
 of 5 bubbles MikStone, 9 Feb 2017 | Read review
5 of 5