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Hotel Troya

03/07/2017 04/07/2017
1 room 2 adults 0 children
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Hotel Troya
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1,421 Reviews from our TripAdvisor Community

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Showing 752: English reviews
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Reviewed yesterday NEW

We stayed at this hotel few years ago and since then it was very much improved. The rooms had been refubished. We don't stay in the hotel we tend to spend our time walking or at the beach so can't comment on these services. The cleaning services are excellent clean towels every day and beds changed every other day with...

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Helpful?
Thank Lynda A
Wrexham, United Kingdom
Reviewed 2 days ago NEW

Very poor. Wants a refurbishment in all areas. One toilet for the whole of the pool area. One bar working for all of the hotel. (We were told that the pool bar would be closed for refurbishment before we left the U.K.) Food was not hot and not enough variety. Flies on bread, cheese etc. There is a lot of...

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1Thank bonkers42
Saxilby
Reviewed 3 days ago NEWvia mobile

Rooms are very good. Cleaned/towels everyday. Went for 10days half board. Very noisy from 10pm - 4am from Veronicas. Doors are soundproofed but can still hear. Had to pay for use of fridge and teas/coffee. Breakfast is passable. Most of food at dinner terrible. Staff arent too freidly but are give good service. Entertainment was good. Pool was very warm....

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1Thank Cindy O
Glasgow, United Kingdom
Reviewed 3 days ago NEW

absolutely loved this hotel! visited this hotel last june with two of my friends and would definitely return! went all inclusive and was great that you could get a good selection of drinks at the bar and you could also get snacks for free with your all inclusive from what I remember it was burgers ( they were to die...

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1Thank bumblebee3395
Reviewed 5 days ago NEWvia mobile

We had a "fantastic" stay at the Hotel Troya My Husband is disabled and staff and everyone were very helpful to me during our stay ! Wonderfully convenient for the Promenade it is so central to all the amenities! Will definitely go back .

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Thank Stephen W
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear Brenda, We feel delighted when reading your fabulous comments on the Hotel Troya on tripadvisor. Thank you for highlighting our privileged location, as well as the good service of our staff. We will be pleased to welcome you back whenever you feel like, Best regards

Oxfordshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

We have stayed in this hotel several times & it's perfect for us. We love the location, the hotel is clean, the staff are friendly & helpful & the food is good. We wouldn't choose to stay anywhere else as this hotel gives us everything we need to help us to enjoy our holiday.

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Helpful?
Thank clclairelaw
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, Thank you for your fantastic words on the Hotel Troya on tripadvisor. It has been a pleasure for all of us, and also to read that we have managed to meet all your expectations. We are looking forward to welcoming you back again, Kind regards

Reviewed 6 days ago NEW

First of all I would like to say the room was cleaned every day and the cleaners were very good If you like your food don't eat at this hotel for a start if your British the waiters in the restaurant do not want to know you twice I had to get up from my table to ask them to...

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Thank David C
Tamworth
Reviewed 1 week ago via mobile

Stayed early may as 2 couples for a friends birthday, could not have been more impressed with this immaculate well run hotel, from the moment we walked into the impressive modern looking hotel lobby to check out time it was a positive experience. Troya is probably the cleanest hotel i have ever stayed in, everywhere from room to pool area...

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3Thank Paul19651
Doncaster, United Kingdom
Reviewed 1 week ago

We really enjoyed our stay at Hotel Troya. Best thing: location - close to bars and beach. Worst thing: bar closing times. We were made welcome the moment we arrived. It was past dinner time (23:00) and we were given small packed lunch with sandwiches and drinks. We didn't like the room we were given (overlooked car-park) and the staff...

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2Thank Stu-n-Pol
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, We feel very happy to read that you have had a fullfiling experience at the Hotel Troya. We really appreciate your kind comments on so many important facts, such as our great location, the good gesture of providing a dinner pack on your late arrival, the efficiency and good service of our staff, the overall variety and good...

Liverpool, United Kingdom
Reviewed 1 week ago

This is a great hotel to stay at. Good price, excellent location. Right across from the beach, which was great that you could be on the beach and 30 seconds back to the hotel. They also have one of those foot showers outside the hotel which is really handy. We had a quick check in, paid €2.50 per day at...

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1Thank AlanLpool80
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, Thank you so much for your fabulous review on the Hotel Troya on tripadvisor. We feel very pleased to read your detailed comments on so many positive aspects, such as our central location, the accessibility to the beach, our friendly and helpful staff, the little details on our services, the well appointed room, the good soundproofing and cleanliness,...

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03/07/2017 04/07/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Spa
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Troya Hotel is a 4 Stars Resort, placed in the center of Costa Adeje’s Boulevard, and facing front Troya Beach. This is a first class Hotel located at only 20 meters away from the beach, with only the seafront walk in between the sea and the hotel. A modern building ‘L’ shaped, with large areas, sweet-water pool, heated during the winter season, plus our Natural Spa with more than 1000 m2 full of sensations. The Troya Hotel offers the perfect atmosphere in order to entirely enjoy the tropical weather of Tenerife in any season of the year. This Hotel is the only one in the company that also offers the All Inclusive board basis option. Our aim is to satisfy our customers. ... more   less 

Additional Information about Hotel Troya

Address: Avenida Rafael Puig Lluvina, 2, 38660 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $161 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Troya 4*
Number of rooms: 318
Reservation Options:
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Also Known As:
Hesperia Troya Hotel Playa De Las Americas
Hotel Troya Tenerife/Playa De Las Americas
Hotel Style:
#9 Spa Hotel in Playa de las Americas
#11 On the Beach Hotel in Playa de las Americas
#18 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Troya staff and other travellers.
409 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view and high up”
648lyndaa, 24 May 2017 | Read review
“Pool view rooms can be noisy at night if the wind's in the wrong direction”
Stu-n-Pol, 17 May 2017 | Read review
“Room 631 had a great view of the sea”
AlanLpool80, 17 May 2017 | Read review
“Sea / pool view high floor”
148stuarte, 9 May 2017 | Read review
“good views, beach, clean”
834lewish, 7 May 2017 | Read review
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