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H10 Las Palmeras

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H10 Las Palmeras
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3,170 Reviews from our TripAdvisor Community

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Showing 1,717: English reviews
London, United Kingdom
Reviewed 14 October 2014

I can honestly say that i cant fault this hotel, the location is exceptional with walking distances to all the main bars, restaurants and beaches, the all-inclusive food and drink was the best I have every experienced, the staff was very helpful and polite overall a lovely clean modern hotel and all round excellent holiday.

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Helpful?
2Thank Elise F
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank to post your opinion in our hotel on TripAdvisor. We appreciate the time dedicated to share your impression of our resort. It is really nice to read your positive feedback about the location. We look foward your next visit. Best regards, Ana Martín

Scotland, United Kingdom
Reviewed 13 October 2014

We have just returned home from a week at this hotel, and we were very disappointed. Having stayed at other h10 hotels we were really looking forward to our visit and assumed we would have the same treatment, unfortunately this was not this case! We felt the service was awful, being 21 & 23 from the moment we arrived we...

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Helpful?
2Thank amber122
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks to give us your opinion about your holiday. We want to apologize for the inconveniences you may have experienced. We are working hard to improve our services, this being the reason your feedbacks are so important for us. Naturally, We are disappointed to learn of you rating your stay so poorly. All of us here at H10...

Reviewed 12 October 2014 via mobile

Arrived 30 sept for 10 days for our 25th anniversary. I had emailed hotel to tell them, and they upgraded our room and gave us a bottle of bubbly on arrival. Our ten days were great. All staff,reception,bar staff, cooks, waiters, cleaners,gardeners & entertainment staff are all the best. We really enjoyed our holiday &will be back next year. Thanks...

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Helpful?
4Thank tenerife1234
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you for taking the time to write your experience on TripAdvisor. We are delighted to know that your stay with the H10 Las Palmeras was truly great. Everything we do is aimed at providing you with an excellent hotel experience and your feedback and suggestions are extremely valuable. We appreciate your opinion and look forward to welcoming...

Solihull
Reviewed 11 October 2014

We have just returned from this Hotel and it is not a four star. Over crowded restaurant some days no choice but to sit outside eating of garden furniture. The restaurant is over crowed due to a policy of eat any time for breakfast between 7-10 am and evenings from 7 pm. Absolute chaos and not conducive to a pleasant...

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Helpful?
2Thank Jenny2000
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for taking time to publish your opinion which is very important for us. It helps us to take in consideration other points of view. Our management team is perfectly prepared to consider the decisions of all the hotel services and until the moment everything works properly. We also want to inform you not all...

carlisle
Reviewed 11 October 2014

Just got back from tenerife hotel in a perfect location loads going on around there but still quite enough , hotel it self is great and all the staff are polite and helpful the food is very good and a good selection ,the breakfast was ok but the night dinner is plenty of choice for all tastes ,rooms are very...

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Helpful?
2Thank windoc
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for your comments. We are glad to know you enjoyed your holidays. We hope to welcome you next time. Thank you very much and best regards Ana Martín

Edinburgh, United Kingdom
Reviewed 10 October 2014

Just home from another great holiday at the Las Palmeras, check in was quick and reception staff very cheerful. We had paid extra for a sea view and think this is well worth the money, beautiful views over pool area and sea. The meals in restaurant were excellent,breakfast and dinner,there was always plenty of choice, there was show cooking where...

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Helpful?
3Thank barbara195197
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for taking your precious time to write in such a prestigious website like Tripadvisor. It is a great pleasure for us to hear how much you enjoyed our hotel, your sea view room, our and our staff. Hoping to see you again. Kindest regards Ana Martín

Shrewsbury, England, United Kingdom
Reviewed 8 October 2014

Stayed Half board , loverly hotel great service, pool area, food loverly varied and never got bored. Location gd but did get little heckled around the promenade, in touching distance of christianos too

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Helpful?
7Thank Amy R
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you for taking the time to write your experience on TripAdvisor. We are delighted to know that your stay with the H10 Las Palmeras was truly great. Everything we do is aimed at providing you with an excellent hotel experience and your feedback and suggestions are extremely valuable. We appreciate your opinion and look forward to welcoming...

Leeds, United Kingdom
Reviewed 7 October 2014

OK, so this is going to be a long review!! This was our second visit to this hotel after staying here previously in September 2012. We stayed at the end of September again this year and I am sad to say that this will probably have been our last stay at this hotel. We paid for a sea view room...

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Helpful?
4Thank JMC321
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear Vikkikirsty, Thank you for taking the time to complete a review of your recent stay with us at the H10 Las Palmeras. We are disappointed to read you found our hotel to not be below the standard you would have expected as other occassions. Both positive and negative comments allow us to understand better how to meet your needs....

Duns, United Kingdom
Reviewed 7 October 2014

Just back from 2 weeks holiday at the las Palmeras (2nd visit) we stayed with another couple and we could not fault anything about the hotel from check in to when we left. Check in was quick and very friendly. We were in room 321 and the view from balcony was lovely. The room was spotless , cleaners always had...

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Helpful?
4Thank Margaret T
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

dear guests, We want to thank you to post your opinion on TripAdvisor about your wonderful experience in our hotel. We really appreciate you had chosen H10 Las Palmeras. Our best reward is a satisfied customer, and it is a real pleasure knowing in your case we succeeded. We are looking forward your next visit, Ana Martín

lancashire
Reviewed 7 October 2014 via mobile

We went to h10 in September for our anniversary we had a lovely stay.nice rooms we had a sea view on the first floor food was good and plenty of choice for everyone. Next door to the hotel are bars both sides that do quizzes and tribute nights. Hotel was spotless we never had a problem getting a sunbed in...

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Helpful?
4Thank mouselancashire
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests We would like to thank you for your comment on TripAdvisor about your experience. We will take your comment into consideration. We really appreciate the confidence you have placed on our hotel by choosing it to enjoy your holidays. We are glad to know that you have spent a good time in your holidays. We will get all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the centre of Playa de las Americas, just next to the sea and with direct access to the to the maritime promenade, the H10 Las Palmeras is surrounded by extensive subtropical gardens. The hotel offers comfortable rooms, delicious dining options (including the Italian a la carte restaurant, Specchio Magico), outdoor pools, a Daisy Club, a multisports court and a gym. Guests can also enjoy a full programme of daytime and evening entertainment. ... more   less 

Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $189 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotel.de and World Independent Hotel Promotion so you can book your H10 Las Palmeras reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas
Hotel Style:
#6 Top resorts Hotel in Playa de las Americas
#11 Family Hotel in Playa de las Americas
#14 Luxury Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from H10 Las Palmeras staff and other travellers.
399 questions
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Questions? Get answers from H10 Las Palmeras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not bad but Balcony rather small.”
 of 5 bubbles 528fayv, 19 Feb 2017 | Read review
“sea view rooms on upper floors are nicer decor but the beds are still hard ”
 of 5 bubbles bestfitzy20, 29 Jan 2017 | Read review
“The ground floor rooms have a view of the stage. So in summer you can watch the artists from your room.”
 of 5 bubbles KopyKats, 28 Jan 2017 | Read review
“We always book a sea view as its so lovely to wake up to this every morning, they do have an extra charge though”
 of 5 bubbles cathpiggott2000, 24 Jan 2017 | Read review
“Higher floor and sea view worth the extra cost all the way”
 of 5 bubbles Veronique_Alegria, 17 Jan 2017 | Read review
5 of 5