We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Cleopatra Palace Hotel

TripAdvisorUS$145*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$145*
Great Deal
US$147*
US$147*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Cleopatra Palace Hotel
Cleopatra Palace Hotel
Panoramas (37)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

2,788 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Cleopatra Palace Hotel
See the most recent reviews
Showing 2,108: English reviews
Birmingham, United Kingdom
Reviewed 20 November 2015 via mobile

Booked a room overlooking the pool 9311 3rd floor twin It also had view of the mountain comfy beds and pillows quietest air con we have had in any hotel.Good shower. Some areas do need a bit of refurbishment for instance some cracked tiles in bathroom and dressing table lamp faulty switch but they did provide an uplighter lamp just...

 Report
Helpful?
1Thank ANN G
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Ann, Thank you for sharing your review and give us the chance to offer you some explanations. In order to eradicate this kind of situations, we beg you to contact your reception as we have a 24 hours technical service at the Hotel for all this kind of problems with the room facilities, we are working to make your...

Port Talbot, United Kingdom
Reviewed 18 November 2015

My husband and I stayed here for a short break. On arrival at the hotel we were greeted with a glass of champagne which was a very nice touch. The hotel reception staff were very friendly, but we were told if we wanted to use the fridge in the room there would be a charge. This was a shame as...

 Report
Helpful?
1Thank MelJones2014
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Mel Jones, Thank you for taking time to share your review with other travellers on Trip Advisor. We feel very happy to know that you and your husband have enjoyed your stay and that we were part of your nice holidays. Our swimming pools are around 25 ºC and 27 ºC. Sometimes tough, if there are clouds and wind,...

Ayrshire, United Kingdom
Reviewed 18 November 2015

Best for bed and breakfast, food is okay but location is close to dozens of good restaurants. Very clean hotel, friendly staff. The hotel is literally on the beach. Not much entertainment on at night, one singer in the hotel bar. You can use the Mediterranean Palace as well.

 Report
Helpful?
Thank Andrew R
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you for posting your short but positive review. I´m glad to read that you have enjoyed your stay. As you have noticed, we maintain a quiet atmosphere at the Hotel Cleopatra Palace as most of the entertainment takes place at the Mediterranean Palace, where all guests can enjoy our activities and shows. I hope to welcome you...

Warrington
Reviewed 17 November 2015

My wife and I loved the hotel, the location is superb, service great. Mix up with the rooms on arrival (my fault), would you believe an Italian couple with the exact same surname as us, I signed for the room not noticing the different first name.......... The hotel apologised profusely and supplied a bottle of champagne for my mistake. As...

Review collected in partnership with Jet2holidays
 Report
Helpful?
1Thank pushcaddy
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for posting your positive review. I´m glad to know that, in spite of the initial confusion, you have been able to enjoy your holidays with us. Once again, sorry for any inconvenience. I will also take good note of your suggestion about tea and coffee facilities in the room. I hope to welcome you...

Holyhead, United Kingdom
Reviewed 17 November 2015

My husband and I have stayed in the Cleopatra Hotel 8 times.W e come twice a year and always feel safe in the area. 2 good friends joined us this year,and both were thoroughly impressed.I think you may have gained more return guests. The rooms are very clean,but one small negative ....I think the rooms could do with a freshen...

 Report
Helpful?
1Thank Jamie R
Alejandro Cresp... D, Director General at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice words. Nothing could please us more than welcoming you again in future visits to Tenerife. Do not hesitate to contact us for any assistance with your bookings. We´ll be happy to help you. Best regards, Alejandro Crespo General Manager

Reviewed 15 November 2015

Front row beach front, which forms part of a block of different hotels. Right in the middle of everything Los Americanos has to offer. We had a rental car and didn't even use it, such is its great location. Check in was smooth but that's where we hit the first hurdle. We had booked a luxury room with plunge pool...

 Report
Helpful?
2Thank Martyn L
Hereford, United Kingdom
Reviewed 15 November 2015

Just come back from a 6 night stay at this hotel could not fault a thing 8 of us went in total it was my wife and sister in laws birthdays a birthday cake was given to them.Food was excellent and staff outstanding will be going back.This is one of the best hotels we have been to

 Report
Helpful?
Thank unhappy1405
Alejandro Cresp... D, Director General at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice comments. I´m glad to know that you have enjoyed your stay with us. It has been a pleasure being part of the celebration of your wife and sister in law birthdays and we expect to have the chance to celebrate them again in the future. Best regards, Alejandro Crespo General Manager

Herefordshire, United Kingdom
Reviewed 15 November 2015

Our suite was fantastic the sea view was breath taking, breakfast was fabulous and the evening meal was lush, prawns caviar sirloin steak chocolate fountain to mention, was my sisters birthday while there and celebrated with a cake and more cava which was there at ever breakfast, Ava from staff services was most helpful and lovely, myself and my sisters...

 Report
Helpful?
Thank Joy L
Alejandro Cresp... D, Director General at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your short but positive review. I´m happy to know that you and your family have found out service and attention up to your expectations, especially on your sisters birthday. I hope to have the chance to celebrate many others in the future. Warmest regards, Alejandro Crespo General Manager

Reviewed 14 November 2015 via mobile

Desided to splash out for my 60th .When half board with pool on our balcony. Top floor with stunning sea view and room. Could not fault anything. Food was fantastic both breakfast and evening meal lots of choice and freshly cooked. Would recommend .

 Report
Helpful?
1Thank pompeystu
Alejandro Cresp... D, Director General at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you for your short but positive review. I hope to have the chance to welcome you again soon. Do not hesitate to contact us for any assitance with future bookings. Best regards, Alejandro Crespo General Manager

Nottinghamshire
Reviewed 14 November 2015 via mobile

Stayed at The Cleoplatra palace for 5 nights and had a lovely break. We got champagne on arrival, ourselves and luggage taken to our room. Situated next to the beachfront We had lovely sea view with sunny balcony. Breakfast was phenomenal, with everything most could want and more including chocolate fountain and Cava if required plus live pianist every morning....

 Report
Helpful?
3Thank poodle13
Alejandro Cresp... D, Director General at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share with us your impressions about your recent stay with us. I´m happy to know that you have enjoyed your holidays in Tenerife and I hope we have contributed to it. I hope to welcome you again soon. Warmest regards, Alejandro Crespo General Manager

1,994 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1608)
Viewed
View from Room (132)
Viewed
Bathroom (45)
Viewed
Dining (75)
Viewed
Room/Suite (159)
Viewed
Hotel & Grounds (402)
Viewed
Pool/Beach Area (187)
Viewed
Family/Play Areas (6)
Viewed
0:31
Videos (1)
Viewed
Other (601)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (353)
Viewed
Amenities (84)
Viewed
Beach (17)
Viewed
Pool (33)
Viewed
Presidential Suite (79)
Viewed
Dining (60)
Viewed
Standard Room with Pool View (36)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (6)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (18)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Playa de las Americas
0.1 km away
Mediterranean Palace Hotel
Mediterranean Palace Hotel
#28 of 59 in Playa de las Americas
2,836 reviews
0.2 km away
Hotel Sir Anthony
Hotel Sir Anthony
#3 of 59 in Playa de las Americas
571 reviews
0.5 km away
Europe Villa Cortes
Europe Villa Cortes
#4 of 59 in Playa de las Americas
1,089 reviews
Show Prices
Show Prices
Show Prices
4.4 km away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 57 in Costa Adeje
5,313 reviews
1.1 km away
Sol Tenerife
Sol Tenerife
#34 of 59 in Playa de las Americas
3,103 reviews
0.5 km away
H10 Conquistador
H10 Conquistador
#24 of 59 in Playa de las Americas
5,140 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 

Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $194 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Expo Hoteles, Orbitz, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Cleopatra Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Hotel Style:
#6 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#7 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#11 Luxury Hotel in Playa de las Americas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cleopatra Palace Hotel staff and other travellers.
283 questions
Ask a question

See all questions (283)

Questions? Get answers from Cleopatra Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool is best”
cruise_kitty_44, 24 Apr 2017 | Read review
“Room in main building”
julieaN431OI, 20 Apr 2017 | Read review
“The side of the building numbered 740 then an odd number have the best sunshine.”
michelleg215, 15 Apr 2017 | Read review
“if you want a good sea view - do not opt for the ground floor”
BB4E, 14 Apr 2017 | Read review
“Ask for sea view”
1952dsm, 9 Apr 2017 | Read review
5 of 5
TripAdvisor
US$145* /night
View Deal
Booking.comUS$147
Expedia.comUS$147
TravelocityUS$147
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates