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Comfort Suites Mineral Wells

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Traveller (23)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent63%
  • Very good17%
  • Average5%
  • Poor7%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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Traveller rating
61
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LanguageEnglish
61
18
6
8
9
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All reviewsindoor pooldecent hotelsmall maintenance issuesour room was spaciousgreat visitdegrees outsidemini fridgeson's weddingtexas shaped wafflesicing on the cakein townc worked wellair conditioningpull out couchstaff was friendlygreat place to staysausage
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1 - 5 of 102 reviews
Reviewed 3 weeks ago

Well, we were back visiting Mineral Wells again after a few years and the Comfort Suites was our go-to hotel once again. But we've all aged and she hasn't held up well at all! Overall the hotel has aged and needs a makeover. The staff...More

1  Thank Niki H
Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral WellsResponded 3 weeks ago

Dear Guest, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you noticed our spacious rooms, great staff and more. I apologize to you that you felt the hotel has declined and...More

Reviewed 14 April 2018 via mobile

This hotel needs many repairs, the elevator was out of order and I have severe osteoarthritis in my knees and had a 3rd floor room. I asked for a lower level and was told none available. Had to take stairs which were extremely dirty, they...More

Thank Jamie M
Response from comfortmineralwells, Webmaster at Comfort Suites Mineral WellsResponded 27 April 2018

Dear Guest Thank you for your feedback. We work very hard to provide the highest level of service for all our guests which is why we cannot apologize enough that your experience was so underwhelming. Please rest assured, we truly value your feedback and would...More

Reviewed 19 February 2018 via mobile

Upon arrival met with one front desk person booked with points this is not the normal for this type of Hotel the exterior looks really good but when you start to check out things you can tell that the maintenance is not there hot tub...More

Thank Jubron D
Reviewed 20 January 2018

We were in town for a funeral and stayed at this hotel Thursday January 11. Because of my husband's mobility issue, we got an ADA compliant room with roll-in shower. Even though the room is next to the door going to the indoor pool area,...More

Thank patnf
Reviewed 25 September 2017

We stopped for the night here on our road trip westward. The room was very clean and quiet. The bed and pillows were comfortable. The staff was so friendly and checking in and out was quick. The breakfast provided was very good as well.

1  Thank Charlotte C
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$69 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (23)
Room & Suite (24)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Adrianne L
3 August 2017|
AnswerShow all 2 answers
Response from Patricia l | Reviewed this property |
we recently stayed there,,,no bugs, maybe we were lucky...although it sure do need updating,,,old,,run down,,,,
0
Votes
momtoolive
14 April 2016|
Answer
Response from Shilah J | Property representative |
The indoor pool is heated, if you request the front desk 30 minutes before your swim they will turn the heat up and it will be extra warm. We typically serve waffles, scrambled eggs, a form of breakfast meat sausage, bacon... More
0
Votes
Room Tips
"Had a 2nd floor king size bed room facing front of hotel."
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"Look before you commit"
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"all rooms are nice I was in 312 king suite very nice and affordable"
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"All rooms are very spacious"
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