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All reviewsindoor pooldecent hotelsmall maintenance issuesour room was spaciousgreat visitdegrees outsidemini fridgeson's weddingtexas shaped wafflesicing on the cakein townc worked wellair conditioningpull out couchstaff was friendlygreat place to staysausage
Well, we were back visiting Mineral Wells again after a few years and the Comfort Suites was our go-to hotel once again. But we've all aged and she hasn't held up well at all! Overall the hotel has aged and needs a makeover. The staff...More
1 Thank Niki H
Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral WellsResponded 3 weeks ago
Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you noticed our spacious rooms, great staff and more. I apologize to you that you felt the hotel has declined and...More
This hotel needs many repairs, the elevator was out of order and I have severe osteoarthritis in my knees and had a 3rd floor room. I asked for a lower level and was told none available. Had to take stairs which were extremely dirty, they...More
Thank Jamie M
Response from comfortmineralwells, Webmaster at Comfort Suites Mineral WellsResponded 27 April 2018
Thank you for your feedback. We work very hard to provide the highest level of service for all our guests which is why we cannot apologize enough that your experience was so underwhelming. Please rest assured, we truly value your feedback and would...More
Upon arrival met with one front desk person booked with points this is not the normal for this type of Hotel the exterior looks really good but when you start to check out things you can tell that the maintenance is not there hot tub...More
We were in town for a funeral and stayed at this hotel Thursday January 11. Because of my husband's mobility issue, we got an ADA compliant room with roll-in shower. Even though the room is next to the door going to the indoor pool area,...More
We stopped for the night here on our road trip westward. The room was very clean and quiet. The bed and pillows were comfortable. The staff was so friendly and checking in and out was quick. The breakfast provided was very good as well.
Response from Shilah J | Property representative |
The indoor pool is heated, if you request the front desk 30 minutes before your swim they will turn the heat up and it will be extra warm. We typically serve waffles, scrambled eggs, a form of breakfast meat sausage, bacon... More
The indoor pool is heated, if you request the front desk 30 minutes before your swim they will turn the heat up and it will be extra warm. We typically serve waffles, scrambled eggs, a form of breakfast meat sausage, bacon, or ham, and tater tots for breakfast. We also have bagels, bread, muffins and pastries as well as cereal, yogurt, fruit and oatmeal.
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"Had a 2nd floor king size bed room facing front of hotel."