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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Anaheim, California
Reviewed 4 days ago NEW

This was a really great hotel! The room we stayed in was beautiful and the staff was nothing short of awesome! They were so helpful with everything we needed. Positive attitudes all around. Would absolutely choose to stay here again, if our travels bring us to Mount Pleasant in the future. We traveled early February for a wedding.

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Helpful?
Thank CaliforniaGirl714
Cypress, Texas
Reviewed 3 weeks ago via mobile

Shower had mildew above it. Bathroom was clean but I could smell the mildew when we entered the room. Made the entire room musty. Chair in corner appeared dirty due to stains. Valance over drapes was sagging. Now the beds were comfortable. Carpet could use a good steaming too. I will say the towels were really soft and smelled good.

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Helpful?
Thank CindySG429
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi CindySG429, Thanks for staying at the Holiday Inn Express And Suites Mount Pleasant, TX and it's good to receive feedback. We consistently aim to provide our guests smart and comfortable accommodations and with that in mind, I'm sorry to hear that the bedroom and bathroom's upkeep fell below expectations. On the plus side, I'm pleased to read about your...

Broken Arrow, Oklahoma
Reviewed 19 January 2017

This was a nice hotel with easy access to everything you need. The rooms were nice and clean and roomy. The breakfast had a nice variety. Everyone was friendly and eager to answer questions and help with anything you needed.

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Helpful?
Thank Dawnelle L
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Dawnelle L Thank you for your positive comments. I am glad to hear that you enjoyed your stay with us!! I hope your nest stay is just around the corner. Call us if there's anything we can help you with.

Little Rock, Arkansas, United States
Reviewed 16 January 2017

Good hotel with easy access to highway, restaurant, gas etc. Comfortable and quiet. Fitness Center was not very good but most hotels don't have great ones. Staff were accommodating and helpful. Breakfast was typical of these type hotels but the area was large and inviting.

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Helpful?
Thank Mike M
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Mike M, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that the fitness center didn't feet your needs. In the future, I want you to know that we have a contract with a local gym that you can use any time at no cost to you....

Kaukauna, Wisconsin
Reviewed 15 January 2017

The room was nice and clean, the check-in clerk was very helpful and accommodating, and the breakfast food choices were very healthy and well displayed for the patrons. I appreciate how the breakfast food server stays in the room being watchful to the guests needs.

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Helpful?
Thank stoogeg3
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @ stoogeg3, Thank you for your review and for choosing out hotel. I'm glad that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel when you are back in the Mt. Pleasant area.

Pratt
Reviewed 21 December 2016

Stayed here for only one night. Perfect location for us. Just a few miles from Gilmer, TX which was one of our main destinations. The room itself was very nice and clean. Mattress was comfortable. Internet was sufficient. Breakfast area was clean. They had yogurt, milk, cold cereal, eggs, sausage patties, biscuits, and gravy. Unfortunately the gravy and biscuits were...

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Helpful?
Thank Brittll
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Brittll, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Mount Pleasant, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about cleanliness and the mattress. However, we’re sorry we fell...

Reviewed 22 November 2016 via mobile

Stayed here for one night. Room was very nice and clean. Breakfast consisted of yogurts, milk, cold cereal, eggs, bacon, biscuits, and gravy. Also has for you to make waffles toast& bagels. Pastries and 4kinds juice flavors. Really enjoyed our stay.

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Helpful?
Thank Yolanda G
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Yolanda G Thank you for taking your time to complete a review. I am glad you enjoyed your stay with us and hope your next stay is just around the corner. Let us know if there's anything else we can help you with. Happy holidays!

Fort Worth, Texas
Reviewed 14 November 2016

Needing a room for a couple of nights while we hunted over in the White Oak Wildlife Management Area, and couldn't have been more pleased that we selected this property! Hotel still appears new, as not sure when it opened, the room was very clean with the aforementioned frig and microwave - the nicest touch (to me) was the Keurig...

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Helpful?
Thank James666
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @James666 Thank you for giving us a perfect rating and for recommending our hotel t other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again when you are in the Mount Pleasant area. Take care!

Reviewed 4 November 2016

Our family stayed here while attending a wedding recently. Rooms were nice, clean, spacious. Bed linens were very thin!! The sheets were worn out--not the same quality we usually see in a Holiday Inn Express. Customer service was good. No issues with breakfast bar--typical powdered scrambled eggs, toast, packaged gravy mix gravy, biscuits. Waffle maker was not in operation--sign on...

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Helpful?
Thank DKLT
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @DKLT We appreciate you taking the time to provide us with such a detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet you r expectations. Pleas not that your concerns have been passed on to all corresponding departments. We do hope you give us another chance as we...

Red Bay
Reviewed 18 October 2016

Hotel was just 5 minutes from our family. Our room was the 2 room 2 queen suite and worked perfect for our family of 5! We really loved that the couch made out into another bed. We will definitely stay here again when we visit our family.

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Helpful?
Thank Brandie D
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Brandie D Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope your next stay is just around the corner. Call us if there is anything we can help you with.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Step into the Holiday Inn Express Hotel & Suites in Mt. Pleasant, and escape to the utmost in comfort, convenience and quality service.We are the area's newest and finest lodging facility offering amenities and a modern decor that will leave you feeling as if you never left home. Choose either a standard room or one of the varieties of 20 suites available, and experience a worry-free stay that features comfortable bedding and seating, ceiling fans, microwaves, refrigerators, coffeemakers, hair dryers, two-line speakerphones with two extensions and free high-speed Internet service - both wired and wireless.Explore the enjoyments outside of your room in our complimentary breakfast area, cozy lobby, outdoor pool, fitness room or business center. Conveniently located along Interstate 30, the three-story property is within minutes to industrial areas, shopping and recreational attractions.Whether visiting Mt. Pleasant for business or leisure activities, include Holiday Inn Express Hotel & Suites as a step along the way. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455-6734
Region: United States > Texas > Mount Pleasant
Price Range: $127 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel Mount Pleasant
Holiday Inn Express Hotel And Suites
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip, we just prefer the bottom floor for convenience.”
 of 5 bubbles stoogeg3, 14 Jan 2017 | Read review
“We had bottom floor--that was a good choice. Elevator at this hotel is very slow. Room was quiet.”
 of 5 bubbles DKLT, 3 Nov 2016 | Read review
“During the summer, stay on the first floor. It's close to the floor.”
 of 5 bubbles P1881ZDmarcs, 28 Jun 2016 | Read review
“First floor,near lobby for easy entry,and service needs.”
 of 5 bubbles angolana2016, 11 May 2016 | Read review
“Be sure to ask for a nonsmoking floor if you need one. 3rd floor is a smoking floor.”
 of 5 bubbles shelleys743, 20 Apr 2016 | Read review
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