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Definitely not a "customer friendly" organization!! We booked rooms in Navasota, TX this past weekend using our points. My mother-in-law passed away four days before our trip. The rooms were "no cancellation" rooms. We called customer service to see if we could change the dates...More
Thank Nicole B
Response from kamlesh p, General Manager at Comfort Inn & Suites NavasotaResponded 3 November 2017
Dear Guest ;
Thank you for filling out online survey .
I apologize that we couldn't help you because of your reservation was with free night program and booking reservation make at Choice Hotels end and we have no access to look points of any...More
I've stayed at this location a few times over the years and have noticed how the property has aged, however I was really impressed on this visit as many renovations were evident. The hotel has always had friendly staff and quiet comfort without the noise...More
Thank Michael G
Response from kamlesh p, Manager at Comfort Inn & Suites NavasotaResponded 31 October 2017
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Checked in late; room ready and waiting. Room very clean, bed COMFORTABLE!!!!! Talked to the desk manager as I was leaving and he said they replace floor tiles in entry every year and paint entire hotel every year as well. Also- the mattresses are rotated...More
We stay here coming back from the Renaissance Festival. It's a good location on our journey back to Central Texas at a fair price. Rooms are clean and up to date. Breakfast is good. Similar to many other Comfort Inn & Suites' or Holiday Inn...More
Management response:Responded 16 July 2017
Thank you for filling out the survey and for your time. We are happy that we met the expectation of our Renaissance Festival attending guest like yours. Such a praising comment encourages to provide the best product and services to our guest. Your...More
Beds are comfortable, room is clean and wi-fi is great. I guess as a business traveler that is all I should expect. But the breakfast is just disgusting. Pale orange/yellow pre-made eggs and the most disgusting sausage links I have ever seen. They seriously looked...More
US$76 - US$197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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