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The room was clean which is a must. The hallways were a little warm and smelled a little musty. We tried to get in the hot tub, but couldn't stay in long because it was pretty cool. It wasn't as cool as the pool, but...More
Thank Scott V
Response from Mary W, General Manager at Sleep Inn & SuitesResponded 4 weeks ago
Dear Scott V,
Our staff and team would like to say thank you for taking the time to complete this survey and review. We value and appreciate all guest feedback. We have taken the comments regarding the hot tub and passed it along to the...More
We spent two nights recently at the Sleep Inn & Suites in New Braunfels. and enjoyed our stay very much. The hotel sits back from the interstate, so road noise is almost non-existent. Plenty of well-lit parking; we felt very safe coming back well after...More
1 Thank ECB55
Response from Stephanie S, Front Office Manager at Sleep Inn & SuitesResponded 22 June 2017
Our staff and team here at the Sleep Inn & Suites New Braunfels are so delighted to hear about the superior customer service and experience you had here with us! Thank you for taking the time to fill out the survey and we value...More
Hotel is fine. Clean, roomy, updated, good location, good price and everything worked. Stayed one night. Had everything I needed. Did not try the breakfast or pool. Has elevator and is quiet. Satisfied.More
1 Thank djz032070
Response from Stephanie S, Front Office Manager at Sleep Inn & SuitesResponded 8 August 2017
The Sleep Inn & Suites in New Braunfels would like to say thank you for taking the time to complete this survey. We appreciate and value all guests feedback. Our staff take pride in providing excellent customer service and superior accommodations.
Breakfast was the typical hotel fare, but good the wife loved the Texas shaped waffle. Our first room had a musky smell like someone smoked and the smell was covered up. We moved to another room and the new room had a smell too, but...More
Response from Stephanie S, Front Office Manager at Sleep Inn & SuitesResponded 14 July 2017
We would like to say thank you for taking the time to complete this review. We appreciate all guest feedback. The Sleep Inn & Suites in New Braunfels is a smoke free facility. I am delighted to hear that we were able to...More
First day: We were given a room on the 3rd floor at the end of the hall. The exit/stair door was right across from our room. The room was nice and the amenities were in place. There was a refrigerator, microwave and a large tv...More
2 Thank Powerlifter1996
Response from Stephanie S, Front Office Manager at Sleep Inn & SuitesResponded 24 May 2017
Please let me be the first to apologize to you for your average experience here at the Gold Award winning Sleep Inn & Suites. I do mention our awards because we have received excellent scoring in housekeeping as well as customer service. We have...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$71 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in New Braunfels
#2 Spa Hotel in New Braunfels
#6 Family Hotel in New Braunfels
#7 Business Hotel in New Braunfels
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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