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Microtel Inn & Suites by Wyndham New Braunfels

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Microtel Inn & Suites by Wyndham New Braunfels
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487 Reviews from our TripAdvisor Community

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There are newer reviews for Microtel Inn & Suites by Wyndham New Braunfels
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Showing 483: English reviews
Houston, Texas
Reviewed 29 June 2016

Free breakfast left much to be desired. Rooms are small, but clean. No microwave in room, but did have a small fridge. TV channel selection was sad and the channel numbering system was very confusing. No movie channels. Pool area was nice. Front desk was nice. Probably won't stay here again.

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Helpful?
Thank LWL6
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Thank you for taking the time out of your schedule to post a review. We are happy to hear that your stay was comfortable and the staff was polite, but we apologize for the shortcomings you experienced. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again...

Charlotte, North Carolina
Reviewed 28 June 2016

Forgot to make a hotel reservation for a trip to New Braunfels, TX. The hotels were pretty well picked over when I got to town and I ended up settling on a Microtel. I don't think I have ever stayed at a Microtel before and to be honest - I really wasn't expecting much. Got to say though, I was...

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Helpful?
Thank dubyac1
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: What a delightful review! Thank you so much. We are thrilled that you were impressed by both by our product and service. We appreciate your business and look forward to seeing you again on your next visit! Best Regards, The Team at Microtel Inn & Suites New Braunfels

Atascocita
Reviewed 26 June 2016 via mobile

We had a party going on in the room next to us and we called guest services a total of six times, from 10pm-3:30; with absolutely no resolution, in fact it only got worse as the night went on until about 3:30-4am when they decided to call it a night. I'm only 28 and I fully understand having drinks and...

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Helpful?
Thank Kayla S
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. It appears that we definitely failed when it comes to proper front desk procedures in handling this type of situation. The management team reviewed your comments...

Texas
Reviewed 24 June 2016

The gentleman who checked us in around 4pm on Tuesday, June 21 was cordial. Our room was on the 2nd floor. The room was small, but it served our needs. My son loved the window seat and chose to sleep there during our stay. We had the usual room accessories. Coffee pot, microwave, iron, hairdryer, mini-fridge, and clean linens. We...

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Helpful?
Thank ThaiMama
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Thank you for the feedback. It's great to hear that our staff was accommodating and polite, and your stay was a comfortable one. We apologize for the inconvenience you experience due to housekeeping. The management team reviewed your comments and is checking into the matter to ensure it does not reoccur. Again, we thank you for your...

So. California
Reviewed 23 June 2016

Everything you need away from home. Great quiet location. All necessary amenities---refrigerator, microwave, wifi, iron, etc. Good clean rooms and a great breakfast including great biscuits and gravy.

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Helpful?
Thank wespurco
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Wow, thank you for the lovely comments. We are thrilled that you were impressed by both the room and the amenities offered. Our number one goal is to provide all our guests with a wonderful experience during their stay. Thank you for taking the time to post a review and we look forward to seeing you again....

Powhatan, Virginia
Reviewed 22 June 2016

Nice room, friendly staff, comfortable beds and good location. I would stay here again in the future.

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Helpful?
Thank 750Michele750
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Our highest priority is to provide comfortable and friendly accommodations, and we appreciate the confirmation that we are doing just that! Again, thank you, and we look forward to seeing you again soon! Best...

Bryan, Texas
Reviewed 22 June 2016

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Helpful?
Thank Michael M
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Duncanville
Reviewed 21 June 2016

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Thank Pamela F
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Reviewed 18 June 2016 via mobile

Instead of giving this place 5 stars because the lady at the front desk was very rude whenever I walked in with my family. I booked on the phone and told them I had 2 adults and 3 kids: 2 teens and 1 baby and gave me a price of $69. As I walked in to the hotel the lady...

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Helpful?
Thank molly2131
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Thank you for your review. We're delighted that you enjoyed your stay with us, but I apologize for the inconvenience experienced. It appears that we definitely failed when it comes to front desk procedures in handling this type of situation. The management team has reviewed your comments and taken the necessary actions to prevent this from reoccurring...

Arlington, Texas
Reviewed 15 June 2016

have stayed there several times and this time I was very aware of the need for major maintenance. floors were need of cleaning and the bedding needed to be changed.

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Helpful?
Thank Rosie K
MasterkeyHotels, Guest Relations Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest: Thank you for the feedback. We apologize for the shortcomings you experienced due maintenance and housekeeping. The management team has reviewed your comments and have taken the necessary actions to remedy these issues. Thank you for the feedback, and we hope to be able to exceed your expectations in the future. Best Regards, The Team at Microtel...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to Downtown, Restaurants, Gruene Hall and Golf Courses Treat yourself to a quality, pleasant stay when you make a reservation at Microtel Inn & Suites by Wyndham New Braunfels hotel. Located close to Interstate 35, our New Braunfels hotel near Schlitterbahn Water Park is less than an hour from San Antonio. Spring out of bed for our free continental breakfast, then connect to your friends and family with free Wi-Fi Internet access. Enjoy a swim in our outdoor pool or unwind in your room watching your favorite programs on a 32-inch flat screen TV. Microwaves and refrigerators are available on request at our hotel in New Braunfels. LOCAL ATTRACTIONS Just a short distance from our New Braunfels hotel, Schlitterbahn Water Park features miles of tube chutes, endless rivers, up-hill water coasters, waves for surfing, splashing, and relaxing, and kid-friendly water playgrounds. Trade water slides for the real thing during a white water rafting trip on the Guadalupe River with Amigo Mel's, or enjoy a nice nature hike through Canyon Lake park. For a quiet day of fun on the greens, book a tee time at the Bandit Golf Club. DINING OPTIONS Treat yourself to a mountain of onion rings and fall-off-the-bone baby back ribs when you sit down at Montana Mike's Steakhouse. Choose from beef, pork, poultry, jerky, sausage and more while at the New Braunfels Smokehouse. If you are in the mood for authentic German food, pay a visit to Oma's Haus Restaurant, which is close to our New Braunfels hotel. ... more   less 

Additional Information about Microtel Inn & Suites by Wyndham New Braunfels

Address: 1175 North Business IH 35, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $87 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham New Braunfels 2*
Number of rooms: 65
Reservation Options:
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Hotel Style:
#1 Green Hotel in New Braunfels
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Questions & Answers

Questions? Get answers from Microtel Inn & Suites by Wyndham New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was quiet, but elevator was slow”
 of 5 bubbles DebbieK1, 4 Oct 2016 | Read review
“Third floor was great for us. All rooms open inside.”
 of 5 bubbles JimR415, 12 Jun 2016 | Read review
“Good free breakfast”
 of 5 bubbles tania44flores, 6 May 2016 | Read review
“Don't pick this hotel”
 of 5 bubbles 968reneeb, 13 Sep 2015 | Read review
“Second floor has the only laundry but no ice machine or vending”
 of 5 bubbles 579shannab, 9 Sep 2015 | Read review
5 of 5
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