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Fairfield Inn & Suites New Braunfels

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Fairfield Inn & Suites New Braunfels
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194 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Denton, Texas
Reviewed 2 days ago NEWvia mobile

Staff was friendly and the rooms were very clean and modern. Love the showers! The hotel is close to everything you'll want to do. The area offers Uber, which we highly recommend if your going out to Gruene.

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Helpful?
1Thank Diann O
Reviewed 3 days ago NEWvia mobile

Ok so I'm not a member of the Marriott rewards or anything of the sort. Even though not a member the girls at the front desk wouldn't make you feel any other way. Great help and a wonderful cheerful smile is what I would get during my entire stay. Specially with the late shift when getting back from a hard...

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Helpful?
1Thank Oscar R
New Market, Tennessee
Reviewed 1 week ago

Having an Excellent stay, and then there was a fire in the building. During the fire the staff (Karen and Cali) were fantastic. They tried to keep everyone happy and taken care of. The fire happened during the manager's reception and because of that, they moved it outside with the people. During the stay prior to that Nicole took care...

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Helpful?
1Thank Robert V
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you Robert V I am so happy you enjoyed your stay with us at the Fairfield Inn & Suites New Braunfels during your visit to our area. I am very sorry about what happened during our reception but I am glad everyone was safe and my staff was accommodating through it all. Unfortunately someone improperly disposed their cigarette and...

Lake Charles, Louisiana
Reviewed 2 weeks ago

my name is kecee lewis when i stayed at the fairfield in i did not get to enjoy the extras that yall offered because i just came out of the hospital i was in the wost pain of my life i could not stand ms kallie helped me to my room called me several times to check on me she...

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Helpful?
Thank kecee911
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi kecee911, Thank you for choosing to stay with us during your visit to New Braunfels. I am so happy to hear Kallie and my staff we accommodating and kept you comfortable. Hopefully during your next visit you will be able to enjoy your stay a little more. Thank you again and have a great day.

Fresno, California
Reviewed 2 weeks ago

This well-located, New Braunsfels, Texas hotel is right off of I-35 about 25 miles north of San Antonio. It had great ease of access to the highway as well as to the tourist attractions in the area. Those include summertime rafting trips down the local rivers as well shopping in the Outlet Mall located just to the north in San...

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Helpful?
Thank cpcummings
Cynthia V, Front Office Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much cpcummings! We enjoy hearing these comments from ours guest! Thank you for choosing to stay with us here at the Fairfield Inn & Suites New Braunfels during your visit to our area and for taking the time to share your experience with everyone. We hope to see you again soon!! Have a great day!!

Reviewed 2 weeks ago via mobile

I wS very pleased with my stay at the Fairfield Inn. The staff was extremely service oriented. The fitness center was good. The room was comfortable and clean. The complimentary breakfast was fresh and tasty. I'm an oatmeal guy and they had it. I highly recommend.

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Helpful?
Thank Dalen K
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much Dalen K! I am happy to hear you enjoyed your stay with us the Fairfield Inn & Suites New Braunfels! I am also glad we had the oatmeal for you with all the toppings! We hope to see you again and have a great day.

Dallas, Texas, United States
Reviewed 3 weeks ago

As a busy day comes to an end, you remember that you are actually heading out of town, again... Recalling that you have no reservation, a call was placed and that is where the story begins..... Kallie answered the call, listened deliberately to my inquiry, my query and my issue and took it upon herself to take action on each...

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Helpful?
Thank David0621
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you David0621 for taking the time to share your experience about your most recent stay at the Fairfield Inn & Suites New Braunfels. I love hearing that my staff members you encountered during your stay went above and beyond to make your stay an enjoyable one! I am truly blessed to have such a great staff! Thank you again,...

New Salisbury, Indiana
Reviewed 4 weeks ago

I've stayed here twice on business travel, for a week each time. Nice clean hotel, good wifi, good breakfast. A little crowded during the summer tourist season. I especially appreciated the nighttime manager Jessica, who greeted me by name every time I left and returned to the hotel during my stay.

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Helpful?
Thank Tim_From_Indiana
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you Tim_From_Indiana for sharing your experience about your stay with us at the Fairfield Inn & Suites New Braunfels. I am happy to hear that my staff made you feel welcomed and at home! We hope to see you again soon.

Houston, Texas
Reviewed 3 December 2016 via mobile

If you want to sleep at night choose somewhere else!!! Breakfast area was very crowded and the garbage cans were overflowing. Only good part of the stay was the desk clerk I think her name was Jessica--super friendly and sweet person.

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Helpful?
Thank BiffleYouRock
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you for taking the time to share your most recent experience. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by other guests...

Texas
Reviewed 19 November 2016 via mobile

We had a great stay at Fairfield Inn. The room was clean, with a mini-refrigerator. As usual, the beds were comfortable and the bathroom spotless. This hotel is the only Marriott brand in NB with an indoor pool area and it was very nice to enjoy the pool even though it was raining. The free breakfast is quite good. There...

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Helpful?
1Thank Pam W
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn &...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether travelling in Texas for work or on vacation, the Fairfield Inn & Suites New Braunfels brings the relaxation from home. In close proximity to IH-35, our hotel is near some of the city's best attractions - from Schlitterbahn Waterpark to Historic Gruene and the San Marcos Outlets. Impeccably appointed rooms and suites boast plush bedding, free high-speed Internet access and many other famous amenities. ... more   less 

Additional Information about Fairfield Inn & Suites New Braunfels

Address: 1465 IH 35 North, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $135 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Braunfels 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Fairfield Inn And Suites New Braunfels
Fairfield Inn & Suites New Braunfels Hotel New Braunfels
Hotel Style:
#3 Business Hotel in New Braunfels
#4 Family Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Braunfels staff and other travellers.
4 questions
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Lake Charles, Louisiana
7 months ago
Austin, Texas
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good. I have stayed there multiple times”
 of 5 bubbles rvaughn118, 13 Feb 2017 | Read review
“Highest floor is probably quieter.”
 of 5 bubbles shirleypP6391AL, 21 Sep 2016 | Read review
“Ask for rooms AWAY from the interstate!”
 of 5 bubbles cindywilliams314, 17 May 2016 | Read review
“away from elevators. Somewhat think walls.”
 of 5 bubbles billp25, 16 Dec 2015 | Read review
“Try to get one that has a view of the front parking lot so you can see your car form the window.”
 of 5 bubbles paullG887JR, 28 Nov 2015 | Read review
5 of 5